Login
Start Free Trial Are you a business? Click Here

The Panel Company Reviews

4.6 Rating 4,279 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,279 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Finally got round to installing the panels on the kitchen walls, looks good easy to install, thank you.
Helpful Report
Posted 1 year ago
Hi James, Thank you for taking the time to review your purchase and experience installing it. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Good Price - Good Ordering Process- Quick delivery - Deliver on time - No damage friendly and helpful Panel company driver.
Helpful Report
Posted 1 year ago
Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company
Posted 1 year ago
Excellent service could not find a better price happy customer
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Panels now on the wall only issue I had when they came to use the joining strips one was flat and the rest rounded
Helpful Report
Posted 1 year ago
Hello, Thank you for taking the time to leave your review. We are so sorry to hear that there was an issue with one of the joining strips. Our customer satisfaction is of high importance to us and we will be more than happy to exchange the trims for you. Please contact our customer services on 01709 828339 and our customer service team will be able to assist. Kind regards, The Panel Company.
Posted 1 year ago
After receiving the wrong colour panel , I emailed them immediately. I was very pleased with a the customer care I received and they are sending out a replacement in two days time . Joanne was on the case and sorted the problem . My partner also said she was impressed by the delivery team . Now awaiting panel .
Helpful Report
Posted 1 year ago
Hi Brian, Thank you for your patience and taking the time to share your experience. We appreciate the kind words and hope you love your new panels once they're installed! Kind regards, The Panel Company
Posted 1 year ago
Value for money. Completely changed our tired looking bathroom to something more trendy and tidy. Only thing which surprised me was it's not seamless at each joint. No worries though I still love it.
Helpful Report
Posted 1 year ago
Hi Chris, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
I found the panel company very good to deal with, their samples arrived quickly, then when I ordered the panels they came quickly. When one arrived damaged they replaced it within a few days. Very pleased with their customer service, I even chatted on Facebook messenger which was more convenient for me.
The Panel Company 4 star review on 7th May 2024
Helpful Report
Posted 1 year ago
Hi Hayley, Thank you for taking the time to share your experience and image of your bathroom - it looks amazing! We appreciate the positive feedback about our customer service and thank you for your patience after one of the panels arrived damaged. Kind regards, The Panel Company
Posted 1 year ago
Great price and service, easy to put up
Helpful Report
Posted 1 year ago
Hi, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Customer service and delivery good friendly driver Would use again
Helpful Report
Posted 1 year ago
Hi, Thank you for sharing your experience and giving us a 5-star review! We appreciate the feedback and are thrilled that you will choose to order from us again. Kind regards, The Panel Company
Posted 1 year ago
Tile panels look great and so easy to install recommend , covered old tiles so no ripping out mess !
Helpful Report
Posted 1 year ago
Hi, Thank you for the 5-star review and sharing your experience! Kind regards, The Panel Company
Posted 1 year ago
Quick delivery Friendly customer service team if you need to use them always responded within 8 working hours and helpful. Panels slot together great and looks smart for once finished. To note: doorstep only delivery so make sure you have two people in on delivery date.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to share your experience. We appreicate the feedback. Kind regards, The Panel Company
Posted 1 year ago
Delivery bang on time. One panel has a small puncture but was in the cut off area so didn’t cause any issues.
Helpful Report
Posted 1 year ago
Good product at reasonable price. Driver delivered in good order with no damage.
Helpful Report
Posted 1 year ago
Hi, Thank you for leaving us a 5-star review and sharing your experience with us! Kind regards, The Panel Company
Posted 1 year ago
The products are fine and reasonably priced. The delivery was efficient but because it was Easter it took 10 days for delivery which really is too long. It held the project up and we had to move jobs around to accommodate. One panel was slightly damaged on a corner but not worth waiting for a replacement so used it elsewhere.
Helpful Report
Posted 1 year ago
Good quality panels, 3 weeks from order to delivery. All in good condition and pleasant driver delivering.
Helpful Report
Posted 1 year ago
Hello Edward, Thank you for sharing your experience. We are sorry the delivery was a little later than expected and we really appreciate your feedback. Kind regards, The Panel Company.
Posted 1 year ago
The panels and trims delivered are great quality. The only small issue I had was that I was not informed of when my delivery was coming so was not at home unfortunately the delivery was just left on my driveway. Luckily it was still there when I returned home.
Helpful Report
Posted 1 year ago
Hello CB, Thank you so much for your feedback. We are pleased to hear that you are happy with your order. We are so sorry that you didn't receive a delivery notification, a text message is issued the day before the delivery to confirm the time slot - we will investigate this further on our side to ensure there are no issues. Please don't hesitate to contact us if you need any further assistance. Kind regards, The Panel Company
Posted 1 year ago
Prompt delivery and on time, the panels are actually being put on today and it's going really well, it looks good now and will look fabulous when finished, I would definitely recommend!
Helpful Report
Posted 1 year ago
Hi Mrs Ball, Thank you for the kind words and taking the time to share your experience. We hope you love your panels even more once they are installed! Kind regards, The Panel Company
Posted 1 year ago
Excellent service, communication and delivery. The only reason for scoring 4 rather than 5 stars was due to design of bathroom panels differing from expectation and as displayed online. However product received was still acceptable and this avoided the need to return. I would definitely purchase from this company again.
Helpful Report
Posted 1 year ago
Easy to order my shower panel, after receiving samples first. Kept up to date with progress & delivery was within time stated. We did order adhesive but this wasn't delivered so we got a refund & bought it elsewhere. They lost 1 star for this mistake, as it delayed our work. Ours was just for a bathroom wall rather then a shower, so we didn't need the extra accessories.
Helpful Report
Posted 1 year ago
Hello Jules, Thanks for taking the time to leave your review. We are so very sorry to hear that your adhesive was missing and thank you for bringing this to our attention as we are always looking of ways to improve. We will be sure to raise this with the branch concerned. We hope you are happy with your new installation! Kind regards The Panel Company
Posted 1 year ago
Took a little longer to arrive as had no stock . But great price and quality and well packaged.
Helpful Report
Posted 1 year ago
Hello Paul, Thank you for taking the time to leave your review. We are sorry the delivery was slightly delayed and we truly appreciate your feedback as we are always looking for ways to improve our service. We are thrilled to hear that you are happy with our products. Kind regards The Panel Company.
Posted 1 year ago
The Panel Company is rated 4.6 based on 4,279 reviews