The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,841 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th June 2025

443

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great panels and great price , delivery guy very helpful . Just communication not 100% about delivery dates. Would use them again”

Helpful Report

Posted 7 months ago

Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. We apologise for any inconvenience caused by the lack of delivery updates. Please know that we will pass on your feedback to our Customer Service Department. Kind regards, The Panel Company

Posted 7 months ago

“Panels are as expected because they come packed in pairs one came unprotect”

Helpful Report

Posted 8 months ago

Hi William, Thank you for taking the time to share your experience. We appreciate you bringing this to our attention and will communicate your feedback to our Dispatch Department. Kind regards, The Panel Company

Posted 7 months ago

“I have put good so far as I have not opeded the boxes yet.”

Helpful Report

Posted 8 months ago

Hi Barry, Thank you for taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 7 months ago

“Fantastic value and reasonable delivery timescales. Biggest disappointment was the poor contact information in that I had to phone twice to find out when delivery was actually going to happen. When planning things with tradespeople that is not ideal!”

Helpful Report

Posted 8 months ago

Hi Steve, Thank you for bringing this to our attention. We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide to all our customers. We have sent you an email for more information so your feedback can be communicated to the Branch Manager. Kind regards, The Panel Company

Posted 8 months ago

“Very pleasant and helpful with good customer service as checking with me when they intend to delivery of the items suits me and is convenient The products where really good quality finish to them and that was the ash white ceiling panels They only recommendation i would say is that the panels could of come with a bit more protection”

Helpful Report

Posted 8 months ago

Hi Gareth, Thank you for the kind words and for sharing your experience. We appreciate your feedback and will ensure it's shared with our Dispatch team. Kind regards, The Panel Company

Posted 8 months ago

“Purchased three panels , all of which arrived on time in good order . The accessories also finished the job nicely ! I had the grey marble effect which is very easy on the eye and joins are virtually invisible!”

Helpful Report

Posted 8 months ago

Hi Steve, Thank you for the kind words and sharing your experience! We appreciate it! Kind regards, The Panel Company

Posted 8 months ago

“Very helpful sales team, but they didn’t reserve stock as promised. There was minor colour differences in some wall panels so worth checking all panels before assembly if possible. Good value for money”

Helpful Report

Posted 8 months ago

Hi Mike, Thank you for taking the time to share your experience. There can be a slight colour variation between batches, however if panels are from the same batch they should be identical. We appreciate your kind words and are delighted to hear that you find our products to be good value for money. Kind regards, The Panel Company

Posted 8 months ago

“Helpful and reputable.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words. We appreciate your feedback! Kind regards, The Panel Company

Posted 8 months ago

“Great quality panels at an affordable price and they look beautiful. Only downfall was stock issues which meant the panels arrived about 10 days late, but I will definitely buy again in the future”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate your patience and apologise for the delay in your order. We hope to see you again in the future! Kind regards, The Panel Company

Posted 8 months ago

“Good value and arrived in excellent condition. Had to chase up delivery as I hadn't heard anything for 4 or 5 days after placing my order.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words and sharing your experience. We apologise for the lack of communication and appreciate you bringing this to our attention. We will share your feedback with the relevant team because you should have recieved an order confirmation when you made the order. Kind regards, The Panel Company

Posted 8 months ago

“Colour was great and product is good quality. Shame they don't come in taller sizes though as when you cut them and match they're never a 100% match”

The Panel Company 4 star review on 31st July 2024

Helpful Report

Posted 10 months ago

Hi Paul, Thank you for sharing an image of your new panels! They look fantastic! We appreciate the product feedback and will relay it to the relevant department. Kind regards, The Panel Company

Posted 10 months ago

“Fitted the two panels last week and they look good. The company forgot to shop the silicone to my father in law and despite not visiting for a number of weeks after the delivery it took one quick phone call for it to be resolved speedily and delivered in 24 hrs.”

Helpful Report

Posted 10 months ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and your patience regarding the mix-up with your order. Kind regards, The Panel Company

Posted 10 months ago

“Quality sample but unfortunately the shade was lighter than my original panels, I’d had them quite a while from Amie at your Ashton shop.”

Helpful Report

Posted 11 months ago

“Finally got round to installing the panels on the kitchen walls, looks good easy to install, thank you.”

Helpful Report

Posted 11 months ago

Hi James, Thank you for taking the time to review your purchase and experience installing it. We appreciate the feedback! Kind regards, The Panel Company

Posted 11 months ago

“Good Price - Good Ordering Process- Quick delivery - Deliver on time - No damage friendly and helpful Panel company driver.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 11 months ago

“Excellent service could not find a better price happy customer”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to review your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Panels now on the wall only issue I had when they came to use the joining strips one was flat and the rest rounded”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review. We are so sorry to hear that there was an issue with one of the joining strips. Our customer satisfaction is of high importance to us and we will be more than happy to exchange the trims for you. Please contact our customer services on 01709 828339 and our customer service team will be able to assist. Kind regards, The Panel Company.

Posted 11 months ago

“After receiving the wrong colour panel , I emailed them immediately. I was very pleased with a the customer care I received and they are sending out a replacement in two days time . Joanne was on the case and sorted the problem . My partner also said she was impressed by the delivery team . Now awaiting panel .”

Helpful Report

Posted 1 year ago

Hi Brian, Thank you for your patience and taking the time to share your experience. We appreciate the kind words and hope you love your new panels once they're installed! Kind regards, The Panel Company

Posted 1 year ago

“Value for money. Completely changed our tired looking bathroom to something more trendy and tidy. Only thing which surprised me was it's not seamless at each joint. No worries though I still love it.”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“I found the panel company very good to deal with, their samples arrived quickly, then when I ordered the panels they came quickly. When one arrived damaged they replaced it within a few days. Very pleased with their customer service, I even chatted on Facebook messenger which was more convenient for me.”

The Panel Company 4 star review on 7th May 2024

Helpful Report

Posted 1 year ago

Hi Hayley, Thank you for taking the time to share your experience and image of your bathroom - it looks amazing! We appreciate the positive feedback about our customer service and thank you for your patience after one of the panels arrived damaged. Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,841 reviews