The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,247 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,247 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 13th August 2026

468

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The panels were purchased to refurbish a complete shower room. We wanted something with little maintenance and there is no doubt that the panels live up to those expectations. Much easier to install than tiling one still has to think through all of the edging of the panels because it is not always possible to use the edging strips in all circumstance particularly when thinking of the edge with the ceiling. Even thought we had pruchased all of the edges we only used half of them since our plumber/fitter was able to cut the panels such that they could be edged with silicon. Also the gloss panels can show the underlying structure of the panel. This is somehting we discussed with the company but after fitting one panel we did not think it a major issue and continued with the rest”

The Panel Company 4 star review on 13th December 2025

Helpful Report

Posted 8 months ago

Hi John, Thank you for sharing images of your new bathroom with us! We're pleased to hear that you're happy with it and appreciate your product feedback. Kind regards, The Panel Company

Posted 7 months ago

“My transaction was very easy, delivery was fast and efficient and the panels are of high quality. Very happy with my purchase”

Helpful Report

Posted 8 months ago

Hi Tracy, Thank you for taking the time to share your experience. We're grateful for your feedback and are pleased to hear that you're happy with your purchase. Kind regards, The Panel Company

Posted 7 months ago

“We had to replace a panel due to damage and although the company tried hard to get the same batch it wasn't possible. It is slightly lighter which is a shame”

Helpful Report

Posted 8 months ago

Hi Kath, We’re sorry to hear that your panel arrived damaged and that we were unable to source a replacement from the same batch. We normally stock hundreds of panels from each batch, so this is not something we encounter often. We sincerely apologise for any inconvenience this has caused. Kind regards, The Panel Company

Posted 7 months ago

“All received, but please need to inform or at least notify that material has been delivered. Thanks”

Helpful Report

Posted 8 months ago

Hi, We appreciate your valuable feedback in regards to delivery. Kind regards, The Panel Company

Posted 7 months ago

“Was cheaper than a lot of other suppliers of this brand of shower board! Only two things were damaged on the corners and only half of the tung was formed properly but luckily i could get over this by making them edges cut edges! Other suppliers where between £350 £400 a panel fir the same brand!”

Helpful Report

Posted 8 months ago

Hi Neil, We’re sorry to hear that your panels arrived damaged. Please know that our customer service team would have been more than happy to send a replacement right away if the issue had prevented you from continuing with your project. We appreciate your honest feedback and are delighted to hear that you were pleased with our pricing. Kind regards, The Panel Company

Posted 8 months ago

“Very good quality, easy to put on the wall. I am very happy”

The Panel Company 4 star review on 5th December 2025

Helpful Report

Posted 8 months ago

Hi Monika, Thank you for sharing an image of your new slat panels! We're delighted to hear that you're happy with them. Kind regards, The Panel Company

Posted 8 months ago

“Great panelling but would have expected at least 24 hours notice ofdelivery and not on the morning of the day of!”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you so much for your kind feedback about our panels. We’re very sorry that you did not receive a text message with your one-hour delivery time slot the day before your order arrived. You should have received this, as we always aim to keep our customers fully informed, and we sincerely apologise for any inconvenience this may have caused. Kind regards, The Panel Company

Posted 8 months ago

“Good quality and delived on time”

The Panel Company 4 star review on 3rd December 2025

Helpful Report

Posted 8 months ago

Hi Stuart, Thank you for sharing an image of your new panels! We're pleased to hear that you're happy with them! Kind regards, The Panel Company

Posted 8 months ago

“Timely, friendly delivery, however the tounges of the t&g board would benfit from additional protection. Looks very handsome in situ.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words! We appreciate your feedback regarding packaging and are pleased to hear that you're happy with the panels now they're installed! Kind regards, The Panel Company

Posted 8 months ago

“Customer service is excellent, products are of the highest quality, so will definitely continue to use them for our shower panel supply. Our only suggestion for improvement is to reduce order and delivery times. Seven days to get unstocked items in followed by a further seven days for delivery isn’t feasible for people in the trade. We would be prepared to pay extra for a quicker turnaround and to ensure that we don’t lose time.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the kind words about our customer service and products! We appreciate your invaluable feedback about our delivery lead time and understand how it can create an obstacle for trade customers. We’re currently in the process of developing PC Pro for trade accounts, and our trade manager will contact you directly to discuss this. Kind regards, The Panel Company

Posted 8 months ago

“Great products, not so good delivery service. You will struggle to plan a project around the advertised delivery schedule as it doesn't actually fall within it. Add at least a week to it, especially if you have paid contractors doing the job.”

Helpful Report

Posted 8 months ago

“All good and happy again with product. Delivery is a bit slow if your north of border, which can be a pain when your needing the product to complete job.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to share your experience! We appreciate your kind words about our panels and apologise for any inconvenience caused by our 7-working-day delivery timeframe. We operate our own fleet of delivery vans rather than using third-party couriers, which helps us maintain accuracy and high-quality customer service. Kind regards, The Panel Company

Posted 8 months ago

“Great from start to finish. Decent product (Strivo Premium Natural Oak Panels 24mm) having decided from a sample request. Good communication. Bit of a delay in delivery, but no issues our end. Delivery guy was friendly and considerate. Panels went on a treat. No complaints from my perspective.”

The Panel Company 4 star review on 22nd November 2025

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing an image of your new slat panels! We're delighted that you're happy with them and appreciate the feedback. Kind regards, The Panel Company

Posted 8 months ago

“Overall, I'm very happy with the product but was a little dissapointed at how long it took for delivery.”

Helpful Report

Posted 8 months ago

Hi Daniel, Thank you for the kind words about our panels and taking the time to share your experience. We're sorry to hear that you were dissapointed by our delivey service, and would like to explain that the reason our delivery is 7 working days is because we use our own fleet of vans. Kind regards, The Panel Company

Posted 8 months ago

“Very good quality”

Helpful Report

Posted 8 months ago

Hi Anna, Thank you for the 5 stars and product feedback! We appreciate it. Kind regards, The Panel Company

Posted 8 months ago

“Arrived on time good quality product looks nice after painting”

Helpful Report

Posted 8 months ago

Hi Cornelious, Thank you for taking the time to review your experience. We appreciate the kind words about our panels and pleased to hear that you're happy with your purchase! Kind regards, The Panel Company

Posted 8 months ago

“Unfortunately the panel company delivered the wrong panels ,this was quickly rectified after I rang customer services and informed them I'd been sent "light ash" panels not "natural oak" they were replaced in 48 hours ,I did have to persuade the driver to take the wrong panels back though as he said he had no returns instructions. But the panels look great now fitted and I would use the company again”

Helpful Report

Posted 9 months ago

Hi Michael, We sincerely apologise for the mix-up with your order and appreciate your patience while we sent a replacement. Thank you for taking the time to share your experience. Kind regards, The Panel Company

Posted 9 months ago

“Overall I was quite happy with the service provided and the quality of the product. I will use them again.”

Helpful Report

Posted 9 months ago

Hi Nick, We're pleased to hear that you were happy with our service and would choose to order from us again in the future. Thank you for taking the time to review your experience! Kind regards, The Panel Company

Posted 9 months ago

“Very happy with the wall panels I orderd: Stone Grey Marble - they look fabulous 👌 My only slight complaint is that I specifically asked for the panels not to be delivered by a certain date as I was away on holiday. However, despite calling & it being noted on my order, this instruction was ignored and they arrived a day earlier than I had wanted. That said, I found the staff I spoke to re my order, incredibly helpful, polite & friendly, as was the delivery driver. Overal I am very pleased with my purchase & would definitely recommend The Panel Company ⭐️”

The Panel Company 4 star review on 1st November 2025

Helpful Report

Posted 9 months ago

Hi, Thank you for sharing your new bathroom with us! We're delighted to hear that you're happy with the finished result and the customer service you recieved. We apologise for any inconvenience caused by delivery and appreciate your understanding. Kind regards, The Panel Company

Posted 9 months ago

“Delivery could be quicker but very good product once its here. Very pleased.with panels and trim. Easy to install and good value”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to review your experience. We're pleased to hear that you were happy with your purchase. Kind regards, The Panel Company

Posted 9 months ago

The Panel Company is rated 4.6 based on 6,247 reviews