The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,826 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,826 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 15th June 2025

Danny Hargreaves

The Panel Company 5 star review on 14th June 2025

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won’t ever bother buying from them again. Late delivery no customer service I chased them never once contacted me.”

Helpful Report

Posted 4 weeks ago

Hi Michelle, We sincerely apologise that you were not informed about the delay caused by stock levels. We completely understand your frustration and acknowledge that our customer service did not meet the standard we aim to provide to all our customers. Please be assured that we will share your feedback to the relevant department for immediate review, as we are committed to continually improving our service to ensure our customers receive the best experience possible. Kind regards, The Panel Company

Posted 4 weeks ago

“Purchased these a few weeks ago and although I'm happy with the outcome, as these really look good when installed properly. Fitting these are fairly simple, however, you have to keep in mind that they are only stapled in every foot or so, so any cutting involved for in-wall speakers or an in-wall fire as I did, the slats will move and you will have to replace the staples and it is a fairly difficult job, even when you use a slat for a spacer!. The only note I seen to inform you of this was a YouTube video explaining how to install. Could be doing with a foot note to inform customers of this. This is my only negative opinion about these.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your insight regarding cutting the slat panels and will share your suggestion about communicating the information from our YouTube tutorial through additional channels to better support our customers. Kind regards, The Panel Company

Posted 4 weeks ago

“Great service, great office staff, really nice delivery driver.”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 4 weeks ago

“Really happy with the panels they look really good was kept informed with dates for delivery so would definitely order again”

Helpful Report

Posted 1 month ago

Hi Derek, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 4 weeks ago

“Great product and fast and efficient delivery. On time and quick. The guy turned up in the company van. Identified the product in the back. Was like being in the shop Brilliant”

Helpful Report

Posted 1 month ago

Hi David, Thank you for the kind words about our products and delivery driver! We appreciate it. Kind regards, The Panel Company

Posted 4 weeks ago

“Very impressed with quality...no damaged boxes....pretty easy to hang....cut well with multi tool and none if the slats moved as stapled into felt very well. Will buy again”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 4 weeks ago

“Amazing company very helpful. They were very quick to rectify a mistake and that was very helpful. Will definately use this company again.”

Helpful Report

Posted 1 month ago

Hi Mahamad, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 4 weeks ago

“Very easy to order price was amazing and Panelling was good quality and easy to Put up. We are very pleased with it”

Helpful Report

Posted 1 month ago

Hi Tracy, Thank you for giving your experience 5 stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 4 weeks ago

“Excellent price and quality highly recommend”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 4 weeks ago

“We wanted samples to make a decision on the hitch panel to go for. These were sent out promptly and at a reasonable cost. Very impressed with service.”

Helpful Report

Posted 1 month ago

Hi Barry, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 4 weeks ago

“I bought light oak slat panels to create a media wall, and they are absolutely gorgeous. I'm incredibly impressed with the quality—it's exceptional, and the price is unbeatable. The customer service team was also very helpful and responsive to my queries. Highly recommended!”

Helpful Report

Posted 1 month ago

Hi, Thank you for giving your experience 5 stars! We're so pleased that you're happy with your new slat panels! Kind regards, The Panel Company

Posted 1 month ago

“Took a long time to come, seeing as the company is only about 15 miles away Also one of the packs was open on arrival”

Helpful Report

Posted 1 month ago

Hi, We sincerely apologise that your package arrived open. Please note that we deliver within 4–7 working days using our own fleet, rather than third-party couriers. Thank you for taking the time to share your experience so we can communicate it to the relevant department for review. Kind regards, The Panel Company

Posted 1 month ago

“Highly recommend, packaged and delivered very well. Panels high quality and would have no hesitation on using The Panel Company again.”

Helpful Report

Posted 1 month ago

Hi, Thank you for giving your experience 5 stars! We appreciate the feedback and kind words. Kind regards, The Panel Company

Posted 1 month ago

“Very good service. Had a fault with something after delivery but was dealt with in a speedy and professional manner.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to review your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Bought 5 wall panels on oak then decided the colour would not match my sofa so phoned up and asked of I could change the colour and they were so helpful nothing was a problem so received the colour I wanted came super quick nand all in perfect condition”

Helpful Report

Posted 1 month ago

Hi Amanda, Thank you for the kind words about our customer service! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Easy ordering and speedy delivery. The panels didn't get installed for ages, but now that they're in our bathroom we love them. They look great. Makes the bathroom look very stylish. The only slight downside was that we couldn't put a handrail up on the panels, because of how they are made - a bit like honeycomb-and we didn't realise it.”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for taking the time to share your experience. We're so pleased that you're happy with your new panels and appreciate your feedback. Kind regards, The Panel Company

Posted 1 month ago

“A fantastic company which sells quality items at a great price. The help that I've received from both the online company and the local distribution centre (Bristol) was outstanding.....above and beyond. I couldn't recommend this company any more. 'Top Marks' from me. Thank you soooo much 👌”

Helpful Report

Posted 1 month ago

Hi Natasha, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service! Kind regards, The Panel Company

Posted 1 month ago

“Great product - quality when there are lots of "cheaply made" panels out there. Great delivery too. Buy with confidence these are great!”

Helpful Report

Posted 1 month ago

Hi Joseph, Thank you for the kind words about our panels and customer service! We appreciate the feedback and are so pleased that you're happy with your purchase. Kind regards, The Panel Company

Posted 1 month ago

“Received samples quickly, but did send an email to ask further about fitting and no response”

Helpful Report

Posted 1 month ago

Hi Marie, We sincerely apologise that you did not receive a response. Please feel free to send your question to info@panelcompany.co.uk or use the live chat available on our website. Kind regards, The Panel Company

Posted 1 month ago

“Speedy and accurate delivery. Panels are top notch and easy to work with”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,826 reviews