The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,278 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good panelling — easy to fit”

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Posted 3 weeks ago

Hi Sandra, Thank you for the product feedback and 5 star review! We appreciate it. Kind regards, The Panel Company

Posted 2 weeks ago

“Good prices and quick delivery”

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Posted 3 weeks ago

Hi Julie, Thank you for taking the time to review your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent service. Great quality product and pre delivery communication was very good with arrival times provided.”

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Posted 3 weeks ago

Hi Jon, Thank you for taking the time to review your experience! We appreciate the kind words about our products and service. Kind regards, The Panel Company

Posted 2 weeks ago

“Incredible product,the wall panelling was even better than I thought.I would highly recommend this company,even the delivery driver was pleasant.10/10 from one happy customer”

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Posted 3 weeks ago

Hi Charlotte, Thank you for giving your experience 5 stars! We appreciate the kind words about our panels and delivery driver. Kind regards, The Panel Company

Posted 2 weeks ago

“Great service and very helpful delivery guys.”

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Posted 3 weeks ago

Hi Rob, Thank you for the 5 star review! We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent customer service with great communication and updates on order status and excellent quality product can highly recommend the Panel Company”

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Posted 3 weeks ago

Hi David, Thank you for taking the time to review your experience! We appreciate the kind words and feedback on our service. Kind regards, The Panel Company

Posted 3 weeks ago

“Prompt delivery Good packaging Good description Excellent product”

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Posted 3 weeks ago

Hi John, Thank you for the 5 star review! We appreciate the kind words about our customer service and panels. Kind regards, The Panel Company

Posted 3 weeks ago

“The product is great quality however, the communication from the company was very limited and so I didn't have much awareness on an expected delivery date until 24hrs in advance. Luckily a neighbour was able to accept the delivery as I was out at work.”

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Posted 3 weeks ago

Hi Daniel, Thank you for taking the time to share your experience. We appreciate your kind words about our panels, as well as your feedback on our communication. As we use our own fleet of delivery drivers, customers receive a text message the day before delivery with a one-hour time slot to help them plan accordingly. We’ll be sure to share your feedback with the relevant teams, as we’re always looking for ways to improve our service. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service, Great product and very good communication regarding delivery etc.”

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Posted 3 weeks ago

Hi Deborah, Thank you for taking the time to review your experience! We appreciate the kind words abut our panels and customer service. Kind regards, The Panel Company

Posted 3 weeks ago

“The panels we received were delivered within a week and they are great installed they are brilliant”

The Panel Company 5 star review on 5th August 2025

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Posted 3 weeks ago

Hi Terry, Thank you for the 5 star review and sharing your new slat panels with us! We're delighted that you're happy with them. Kind regards, The Panel Company

Posted 3 weeks ago

“Great service when I requested samples. Pay for postage which is understandable. Great quality and looking forward to placing my order with them.”

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Posted 3 weeks ago

Hi Sandra, Thank you for taking the time to share your experience. We appreciate the feedback and are delighted that you have decided to order from us after receiving your samples! Kind regards, The Panel Company

Posted 3 weeks ago

“I'm not happy with my order. I ordered four panels, and they all arrived faded, with rough edges and splinters. After emailing customer service, they only offered a return, not a replacement, which was frustrating since I had already scheduled a fitter. I should have returned the panels before fitting them, but I removed them afterward due to the excessive splinters, as they were not safe to use. DONOT ORDER FROM THEM”

Helpful Report

Posted 3 weeks ago

Hi Swati, Thank you for reaching out to us. We’re truly sorry to hear that you were disappointed with your experience, and we sincerely apologise for any inconvenience caused. We understand that you reached out to our customer service team after the panels had already been fitted and requested a discount. As a gesture of goodwill, we offered to collect the panels and provide a full refund. We always aim to support our customers and would have been happy to replace any panels that arrived damaged. Regarding your feedback about excessive splinters – this is not something we have encountered previously, as the panels are designed to be cut to size, which is why we provide tutorial guides to assist with installation. We value your feedback and would like to resolve this matter as best we can. Can you please contact our customer service team directly at info@panelcompany.co.uk so we can work together towards a satisfactory resolution. Kind regards, The Panel Company

Posted 2 weeks ago

“Quick delivery, had a wee issue but customer service quick to sort out. Would defo recommend”

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Posted 3 weeks ago

Hi David, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Really easy to deal with, great price and really helpful”

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Posted 3 weeks ago

Hi Daryl, Thank you for the 5 star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Overall the quality is good, we did have a panel that chipped as soon as we opened the packaging which was dissapointing other than that a good product”

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Posted 3 weeks ago

Hi Alana, We sincerely apologise that your slat panel arrived damaged and kindly ask that you contact us directly on info@panelcompany.co.uk so we can send you a replacement. Kind regards, The Panel Company

Posted 3 weeks ago

“Product delivered on time and very well packaged. Item was exactly as described and looks lovely.”

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Posted 3 weeks ago

Hi Wendy, Thank you for the 5 star review! We're delighted that your happy with your new panels. Kind regards, The Panel Company

Posted 3 weeks ago

“Great product at a good price. Communication was good throughout and a very friendly and helpful delivery man. We are very happy with the service.”

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Posted 3 weeks ago

Hi Vicki, Thank you for taking the time to share your experiene. We appreciate the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Pleased with the customer service, pleased with the quality of the panel & was easy to cut to size & fit. Would recommend thanks”

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Posted 3 weeks ago

Hi Christie, Thank you for taking the time to share your experiene. We appreciate the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Efficient and good quality product”

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Posted 3 weeks ago

Hi Emma, Thank you for taking the time to share your experiene. We appreciate the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Very good quality, had to wait a little longer for my delivery only because out of stock, but they informed me straight away. Worth the wait”

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Posted 3 weeks ago

Hi Shelly, Thank you for taking the time to share your experience. We appreciate your kind words about our service and your patience regarding delivery. Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 4,278 reviews