The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,563 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th October 2025

Anonymous

The Panel Company 5 star review on 5th October 2025

Rob Padfield

The Panel Company 5 star review on 2nd October 2025

Aldin Alic

Michael Baker

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The panels look amazing! They aren’t flimsy and are well built, the price is even better! Only £40 for a full panel where many other big companies like B&Q and Wickes are selling the same thing for twice the price. Will definitely be buying again and looking forward to trying the bath panels as well.”

The Panel Company 5 star review on 20th September 2025

Helpful Report

Posted 3 weeks ago

Hi Thomas, Thank you for sharing an image of your new slat panels! We're delighted that you're happy with them and your experience! Kind regards, The Panel Company

Posted 2 weeks ago

“Good product at a fair price but……. My wife ordered 4 walnut acoustic panels. We were kept updated with delivery and they arrived on time on Thursday the 18/09. That evening i opened both packages and immediately noted a colour difference. Both packages had different product codes. I let them know 19/09 at 8.30 as they opened as we had a chap booked to install them on Saturday 20/09. Its a fiddly job around a corner with cut outs for a few sockets. A chap called David said that we should receive them by 1pm 20/09. Our man installed the first 2 correct panels by mid day. I progress chased only to be told that a van was going to Gateshead then bringing them to Leyland, Lancashire. Should be here in a couple of hours. Our man had to go at 2.30 to another job and will not be free for a couple of weeks. When i called again at 3pm asking for an update i was told that the collection and delivery was outsourced to a courier and there was no way of confirming when they would arrive. As of 6pm, no show. The irony of this is that we recommended you guys to a neighbour and gave them our sample panel. They ordered and received their chosen panels in good time and as ordered. They were delighted with the product and service. So in addition to the disruption of re arranging a bedroom twice to allow room for the install and cleaning another area in the house twice due to the mess created by cutting the panels, and to cap it all i’m now going to have to have to pay twice for the fitting. All in all this has turned out to be a disappointing experience. Careless picking at depot or lack of diligence at the first delivery followed by a poor and misleading attempt at addressing the situation. Please have a think as to how you want to look after us. Order number PC4364883”

Helpful Report

Posted 3 weeks ago

Hello Richard, Thank you for bringing this to our attention. We are so sorry to hear of your negative experience with your recent delivery. Please accept our sincere apologies for the inconvenience and frustration that you have experienced. Rest assured our customer satisfaction is of high importance to us and we would like to put this right for you. A member of our customer service team will contact you directly. Kind regards, The Panel Company.

Posted 2 weeks ago

“We bought 4 shower panel. We fitted then are self they look great in the new loft conversion with shower room.”

Helpful Report

Posted 3 weeks ago

Hi Shaun, Thank you for the kind words and for taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 2 weeks ago

“The product was good and nice”

Helpful Report

Posted 3 weeks ago

Hi Abdul, Thank you for the 5 star review! We appreciate it. Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent products and more importantly excellent customer service - great communication! Would highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Jayne, Thank you for taking the time to review your experience! We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company

Posted 2 weeks ago

“Very happy with the mat’s and had no damage from delivery all mat’s i need is perfect so i will order again for future.”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for the 5 star review! We appreciate the feedback and are thrilled that you would choose to order from us again! Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent company to deal with, very helpful with advice. Very pleased with the quality of our panels, would highly recommend the panel company.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for taking the time to review your experience! We appreciate the kind words about our customer service and panels. Kind regards, The Panel Company

Posted 2 weeks ago

“Wow just had the premium oak panels fitted. They are of excellent quality, really sets the room off. Would recommend these and the fitter.”

The Panel Company 5 star review on 19th September 2025

Helpful Report

Posted 3 weeks ago

Hi Mr Brown, Thank you for sharing an image of your new slat panels! We're thrilled that you're happy with them. Kind regards, The Panel Company

Posted 2 weeks ago

“Absolutely fabulous products! Well worth the money! Standard Delivery was about a week, but worth the wait. When contacting via email, their team got back to me SUPER quick and I am so grateful for this. Excellent - thank you!”

Helpful Report

Posted 3 weeks ago

Hi Nicole, Thank you for taking the time to review your experience! We're thrilled that you're happy with your new slat panels! Kind regards, The Panel Company

Posted 2 weeks ago

“So easy to order and delivery was super quick . I'm very happy with my new bathroom .”

Helpful Report

Posted 3 weeks ago

Hi Alison, Thank you for the kind words about our service! We're thrilled that you're happy with your new bathroom! Kind regards, The Panel Company

Posted 2 weeks ago

“Great products and greta customer service when we had a tight delivery dealine tehy went out of their way to help.”

Helpful Report

Posted 3 weeks ago

Hi Susan, Thank you for taking the time to review your experience! We're grateful for your kind words and feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Ordered easipanel products. Items showing in stock with a week delivery. 10 days later nothing. Complained. Complained again. Delivery rescheduled for a few days later. Items arrive damaged, box opened - clearly a customer return you’d sent to me. Didn’t complain, won’t use again.”

Helpful Report

Posted 3 weeks ago

Hi Paddy, We sincerely apologise that your panels arrived damaged and for the inconvience caused. Thank you for bringing your experience to our attention so it can be flagged with the relevant departments for immediate review. To help us resolve this as quickly as possible, please reach out to us directly at info@panelcompany.co.uk Kind regards, The Panel Company

Posted 2 weeks ago

“Very fast delivery and nice product”

Helpful Report

Posted 3 weeks ago

Hi Timea, Thank you for the 5 star review! We appreciate the kind words about our service and panels. Kind regards, The Panel Company

Posted 2 weeks ago

“Used the Panel Company a number of times and the products, choice and service are fantastic! The team at London are amazing (special thanks to James, Riley & Paul for all your help and hard work). Would highly recommend and will continue to use.”

The Panel Company 5 star review on 18th September 2025

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Posted 3 weeks ago

“Easy to understand and order from website. Quality products and efficient communication”

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Posted 3 weeks ago

Hi Virginia, Thank you for taking the time to review our website, panels, and service! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“We got samples from four companies, but The Panel Company are the only one who charged for these. As it happens, we bought elsewhere: the tile sample we received had missed off the grout lines, so couldn't get a complete picture of what it would look like, and the concrete printing on the other samples looked cheap compared to other companies. The brushed silver was ok if that's your thing but too shimmery for our taste.”

Helpful Report

Posted 3 weeks ago

Hi Paula, Thank you very much for your feedback. We’re sorry to hear that the sample you received didn’t meet your expectations. Please note that we charge £1.99 for sample postage to ensure fast delivery. We sincerely appreciate you bringing this to our attention, especially your comments about the importance of viewing the grout line in person. Please rest assured that we will communicate your feedback to our sample department as we continuously strive to improve our service and customer experience. Kind regards, The Panel Company

Posted 3 weeks ago

“Panels were easy to fit and finished product looks good 👍”

Helpful Report

Posted 3 weeks ago

Hi William, Thank you for sharing images of your new shower panels! We're thrilled that you're happy with them. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent quality at an affordable price. Very helpful staff and prompt delivery. Would certainly recommend.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for taking the time to review your panels! We appreciate the kind words about our customer service and are delighted that you would recommend us to others. Kind regards, The Panel Company

Posted 3 weeks ago

“I have ordered 3 products from the panel company. 1. Wood, primed skirting boards. Verdict- came in very poor condition, lots of markings and gouges, essentially needed prepping again before. Would not buy again. 2. Shower panels, Matt grey cement. Very sturdy and a great low price panel. Would buy again. 3. Strivo golden oak acoustic panels. Slats are laminated as you would expect for the price, unfortunately they are not wrapped on all sides, only the front so makes them in my opinion look cheap. Seem to be made well structurally. Would not buy again due to the cheap looking slat. Delivery guy for the panels was fantastic!”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for taking the time to share your experience and provide valuable feedback on our products and service. We're delighted to hear that you’re pleased with your new shower panels and the level of customer service you received. We're sorry to learn that you were disappointed with the slat panels. We offer two styles of slat panels - one with a single-sided veneer and another, our STRIVO Premium range, which has a fully wrapped veneer. It sounds like the STRIVO Premium may have been more in line with what you were originally looking for. We also sincerely apologise for any items that arrived damaged. Please rest assured that your feedback will be passed on to the relevant team to help prevent similar issues in the future. If you’d like to discuss this further, we welcome you to get in touch with us directly at info@panelcompany.co.uk Kind regards, The Panel Company

Posted 3 weeks ago

“Really good quality well happy with my product”

Helpful Report

Posted 3 weeks ago

Hi Lindsay, Thank you for the 5 star review! We appreciate your feedback. Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 4,563 reviews