The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,081 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 13th January 2026

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful service. Panel didn’t turn up. Had to chase constantly. Never found out what happened to the original delivery. Emails ignored. Finally turned up two weeks later with no explanation.”

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Posted 1 month ago

Hello Mark, Thank you for your feedback. We are truly sorry to hear of your negative experience but we appreciate that you have brought this to our attention. We are known for our great customer service and fast and friendly delivery service. We are so sorry that we failed to provide that experience on this occasion. Rest assured we will investigate this with the branch that handled your delivery and stive to do better in future. Please accept our sincere apologies. Kind regards, The Panel Company.

Posted 1 month ago

“Very helpful and understanding great advice room looks fantastic”

The Panel Company 5 star review on 25th November 2025

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Posted 1 month ago

Hi, Thank you for sharing an image of your new bathroom with us! We're pleased to hear that you're happy with the finished result! Kind regards, The Panel Company

Posted 1 month ago

“Great selection of panels and very helpful staff, would definitely recommend the company.”

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Posted 1 month ago

Hi Andrew, Thank you for the 5 star review! We're delighted to hear that you would recommend us to others. Kind regards, The Panel Company

Posted 1 month ago

“Never delivered no contact”

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Posted 1 month ago

Hello, Thank you for your feedback. We are very sorry to hear that you are experiencing a delay with your delivery. We are currently unable to locate an order associated with your details provided. Could we kindly request that you contact our customer service team on 01709 828339 to confirm your order number and we will resolve this for you immediately. Kind regards, The Panel Company.

Posted 1 month ago

“Good quality panels for a very reasonable price. Staff at the Dartford branch were very helpful when I ordered the wrong size trims. Sent the new size, collected the old size and refunded the payment straight away. Well done”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 1 month ago

“Excellent service from TThe Panel Company”

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Posted 1 month ago

Hi, Thank you for giving your experience 5 stars! We appreciate the kind words about our service. Kind regards, The Panel Company

Posted 1 month ago

“All good and happy again with product. Delivery is a bit slow if your north of border, which can be a pain when your needing the product to complete job.”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience! We appreciate your kind words about our panels and apologise for any inconvenience caused by our 7-working-day delivery timeframe. We operate our own fleet of delivery vans rather than using third-party couriers, which helps us maintain accuracy and high-quality customer service. Kind regards, The Panel Company

Posted 1 month ago

“Easy to order No delays Paneling beautiful And perfect on our walls Would buy from here again”

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Posted 1 month ago

Hi Mrs Russell, Thank you for the kind words about our panels and service! We're delighted to hear that you would order from us again. Kind regards, The Panel Company

Posted 1 month ago

“Good quality product & Good quality customer service 👍”

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Posted 1 month ago

Hi Sean, Thank you for the 5 star review! We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company

Posted 1 month ago

“To be honest I’m very disappointed with the product as they were delivered damaged, no wonder he wanted a signature off my wife before he brought them off the van. In all honest not happy.”

Helpful Report

Posted 1 month ago

Hello Darren, Thank you for your feedback. We are truly sorry that you had a poor experience. Although you signed for the delivery, rest assured this does not effect your eligibility to request replacement panels once reported to our customer service team. Our customer satisfaction is of high importance to us and we would like to put this right for you. We will arrange for our customer service team to contact you directly. Kind regards, The Panel Company.

Posted 1 month ago

“A great choice of quality wall panels at reasonable prices which won’t blow your budget. Good service and speedy delivery.”

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Posted 1 month ago

Hi Judith, Thank you for the kind words about our panels and customer service! We're grateful for the feedback. Kind regards, The Panel Company

Posted 1 month ago

“I recently ordered plastic bathroom panels from The Panel Company online. Their website is easy to use, and they offer a wide range of quality products at competitive prices. Unfortunately, the delivery company they use — AIT Home Delivery — let me down. They failed to deliver on 7th November and claimed no one was home, which was untrue. This experience made me lose confidence in AIT’s reliability, so I decided to cancel my order. I requested a refund, and I’m pleased to say The Panel Company processed it quickly and without hassle. While I cannot recommend AIT Home Delivery, I do want to highlight that The Panel Company itself is solid, reliable, and professional.”

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Posted 1 month ago

“Everything went to the plan regarding the delivery. All components arrived in order.”

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Posted 1 month ago

Hi Susan, Thank you for the kind words! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“Absolutely superb quality in both product and customer service. Delivery driver was spot on and over the phone the service was great. Walnut acoustic panels are quality. Highly recommend. Thanks”

The Panel Company 5 star review on 22nd November 2025

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Posted 1 month ago

Hi Neil, Thank you for the kind words and for sharing an image of your new slat panels! We're pleased to hear that you're happy with them and our service! Kind regards, The Panel Company

Posted 1 month ago

“Ordered some samples which arrived in the post. Good quality product.”

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Posted 1 month ago

Hi Julie, Thank you for reviewing our sample service! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“All good, quick delivery, panels in perfect condition, as expected 👌”

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Posted 1 month ago

Hi Konrad, Thank you for the 5 star review! We appreciate the kind words about our panels and delivery service. Kind regards, The Panel Company

Posted 1 month ago

“Really good service. Had to arrange a refund as the shade of panel didn’t look right when we held it up. Prompt with the delivery of new panelling and collection of existing. Very polite and certainly use them again. Good product too!!”

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Posted 1 month ago

Hi Tom, Thank you for taking the time to review your experience. We're grateful for the feedback and are pleased to hear that you would order from us again! Kind regards, The Panel Company

Posted 1 month ago

“Great from start to finish. Decent product (Strivo Premium Natural Oak Panels 24mm) having decided from a sample request. Good communication. Bit of a delay in delivery, but no issues our end. Delivery guy was friendly and considerate. Panels went on a treat. No complaints from my perspective.”

The Panel Company 4 star review on 22nd November 2025

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Posted 1 month ago

Hi, Thank you for sharing an image of your new slat panels! We're delighted that you're happy with them and appreciate the feedback. Kind regards, The Panel Company

Posted 1 month ago

“Delivery was meant to be 5-6 days but my Driver Nick rang up and asked if he could deliver it earlier which was great he gave me 2 hours notice and was on time! Really nice man, couldn’t be more helpful!”

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Posted 1 month ago

Hi Sam, Thank you for taking the time to share your experience! We appreciate the kind words about our delivery driver! Kind regards, The Panel Company

Posted 1 month ago

“Great quality and service, samples and then my order delivered quickly, would highly recommend and use again.”

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Posted 1 month ago

Hi Mr Mutch, Thank you for taking the time to review your experience! We appreciate the kind words about our sample service and panels! Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 5,081 reviews