The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,825 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,825 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 12th June 2025

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently bought three shower panels and all needed for the job in hand and are very pleased with the products and the finished result. This is the second time we have used The Panel Company, last time we had a problem with broken panels and their customer service was incredible thus we had confidence using them again. Too company.”

Helpful Report

Posted 3 weeks ago

Hi Mary, Thank you for choosing to order from us again! We’re grateful for your feedback and kind words about our customer service. Kind regards, The Panel Company

Posted 3 weeks ago

“First class. A pleasure to do business with, really happy with our purchase. Communication was great as was dispatch and delivery. Would highly recommend this company. (5 stars just doesn't seem enough) Our bathroom has totally been transformed looks more like a high class hotel !!!!!”

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Posted 3 weeks ago

Hi Barry, Thank you for taking the time to share your experience and giving it 5 stars! We appreciate the kind words about our customer service and are thrilled that you're happy with your bathroom renovation. Kind regards, The Panel Company

Posted 3 weeks ago

“Over satisfied, waited a while for delivery however the communication was good and was kept updated. Some of the edging trim was bent and damaged which was disappointing, But managed to work around this.”

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Posted 3 weeks ago

Hi Andy, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good friendly, helpful service. Very pleased with the quality of the panels. I went to the store so it was an in person order.”

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Posted 4 weeks ago

Hi Anne, Thank you for sharing your experience. We appreciate the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Quick delivery, excellent product. really easy to put up. I used a thin batton as I wanted to run cables behind. Wel packaged, watch out for the weight as there quite heavy.”

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Posted 4 weeks ago

Hi David, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Very good quality panels had 3 lots of panels from The Panel Company. Good Customer Service and helpful delivery drivers. Would highly recommend.”

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Posted 4 weeks ago

Hi Claire, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 3 weeks ago

“Great product at competitive prices, the staff in store very helpful we got free delivery and on the day we chose, would definitely use again.”

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Posted 4 weeks ago

Hi Colin, Thank you for the kind words and feedback about your experience. We're thrilled that you would choose to order from us again in the future! Kind regards, The Panel Company

Posted 3 weeks ago

“Very pleased with quality”

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Posted 4 weeks ago

Thank you for taking the time to share your feedback! We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“There were very helpful working out what I needed to do the bathroom and very polite thank you”

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Posted 4 weeks ago

Hi David, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“The service I received was superb. To me you couldn’t improve anything. Thank you.”

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Posted 4 weeks ago

Hi Jenny, Thank you for taking the time to share your experience. We appreciate the kind words! Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service delivery could of been a little bit quicker but not a massive issue”

The Panel Company 5 star review on 17th May 2025

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Posted 4 weeks ago

Hi Maureen, Thank you for your valuable feedback and kind words. We appreciate your time and insight Kind regards, The Panel Company

Posted 3 weeks ago

“Great service, great quality. Really happy with the panels, would definitely recommend and will be coming back!”

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Posted 4 weeks ago

Hi Amanda, Thank you for giving your experience 5 stars! We appreciate your kind words about feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“The range of panels is extensive and the showroom team enthusiastic and helpful. A point lost due to inflexibility with deliveries which might be improved if they ditch their own and use a courier.”

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Posted 4 weeks ago

Hi Philip, Thank you for the kind words about our panels and customer service. We appreciate your feedback about our delivery structure and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 3 weeks ago

“Easy to fit and looks good. Would use them again.”

The Panel Company 5 star review on 16th May 2025

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Posted 4 weeks ago

Hi Malcolm, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“We recently purchased some acoustic wall panels from the Panel Company. Their service was second to none. From going into order it in the showroom while we visited family, to the delivery was absolutely faultless. The quality of the panels are excellent and very easy to cut to size and put up on wall. I nearly forgot the fantastic price too, with free delivery. I would highly recommend this company”

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Posted 4 weeks ago

Hi Stuart, Thank you for the kind words and sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“I’ve had 2 lots of panels from yourselves the first delivery was very good but the second batch of panels there a couple which are damaged when I phoned for replacement I was told they were out of stock”

Helpful Report

Posted 4 weeks ago

Hi Carol, We sincerely apologise that your panels arrived damaged and that we were unable to replace them straight away due to stock levels. We completely understand how disappointing this must have been, and regret the inconvenience caused. Please be assured that we will share your experience with the relevant department for immediate review, as we are committed to improving our service. Kind regards, The Panel Company

Posted 3 weeks ago

“No1 staff and shop”

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Posted 4 weeks ago

Hi Darius, Thank you for your kind words about our customer service and for taking the time to share these images with us! We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“Wasn’t the best experience. Took 8 days to arrive, when it did it had been picked wrong. The guy from the Huddersfield depot was pretty rude about it. Then took a further 2 days to get the correct stuff. So wouldn't order from them again. A shame really as the products are fine.”

Helpful Report

Posted 4 weeks ago

Hi Antony, We sincerely apologise that your experience did not reflect the level of customer service we strive to provide to all our customers. While orders can take 4–7 working days to dispatch, we completely understand how frustrating it must have been when your order arrived a day late and was incorrect. Please be assured that we will share your feedback with our Huddersfield branch for immediate review, as we are committed to continually improving our service. Kind regards, The Panel Company

Posted 3 weeks ago

“Purchased 4 samples of panelling which look very nice am liking one in particular but not ready to do the bathroom yet”

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Posted 4 weeks ago

Hi, Thank you for taking the time to share your experience with us. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“Won’t ever bother buying from them again. Late delivery no customer service I chased them never once contacted me.”

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Posted 4 weeks ago

Hi Michelle, We sincerely apologise that you were not informed about the delay caused by stock levels. We completely understand your frustration and acknowledge that our customer service did not meet the standard we aim to provide to all our customers. Please be assured that we will share your feedback to the relevant department for immediate review, as we are committed to continually improving our service to ensure our customers receive the best experience possible. Kind regards, The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 3,825 reviews