The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,212 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th August 2026

465

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality of the product, and very good customer service too Highly recommended”

Helpful Report

Posted 1 month ago

Hi Mihaela, Thank you so much for your kind review! We're thrilled to hear you're happy with both the quality of our products and the customer service you received. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. Thank you for choosing The Panel Company! Kind regards, The Panel Company

Posted 1 month ago

“Good quality product but a few areas could be improved around website and stock. - I used the calculator on the website and it said I needed 4 panels and so I ordered 4 panels but this was about 15cm too narrow. Not a big issue but was unexpected. What was sad is that the "Natural Oak" version was no longer being stocked so I couldn't order more. This wasn't clear as the product was removed entirely from the site so I spent a while thinking I was going mad and hallucinating this product 😂 - Installation guide was provided with the panel however I lost this and wanted to find the video again but this wasn't easy to find on the website. I tried clicking on similar products to view the installation guide but there was a lack of consistency across them. Eventually I did find the video but I can't remember where. This was also a similar experience with the dimenions of thickness and other metrics - Product lead time was about a month which I understand if the product was made in-house to order. However when I was trying to find another stockist of this "natural Oak" Strivo panel, I saw the brand is stocked at B&Q and therefore as it's from another supplier, my thoughts are that it would be been shorter as you are not manufacturing them yourself. Perhaps I'm wrong with my thoughts here, just my impression - Everything about the product came as described. I would have loved to know more about the acoustic frequency deadening protperties. Some competitors show a chart showing what it's good for. This would allow me to know what other products I need to buy to treat my room with. Perhaps the manfucaturer could provide this? It would also make it appear like it's more than just a "Felt/Foam" panel (obviously it's not). Would shop with the business again as their prices are competitive and their accessories are interesting and unique. Hopefully the lead time with the accessories isn't that long!”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave such a detailed review. We really appreciate you sharing both the positives and the areas where you feel we could improve. We're pleased to hear you're happy with the quality of the panels, found our prices competitive, and liked our range of accessories. We're sorry to hear about your experience with the panel calculator and the confusion around panels. We understand how frustrating that must have been, and we'll certainly share your feedback with our team to review both the calculator and how discontinued products are communicated. We also appreciate your comments about the installation guides and videos. Making these easier to find and ensuring consistency across our product pages is something we'll look into, as we want customers to have all the information they need throughout their project. Thank you as well for your suggestions regarding acoustic performance information. We're grateful for your honest feedback and are delighted to hear you would shop with us again. We hope we can provide you with an even better experience on your next order. Kind regards, The Panel Company

Posted 1 month ago

“Great panels and great service the driver was excellent he had a very long day but was very pleasant and helpful.i would highly recommend this company.”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you so much for your wonderful review! We're delighted to hear you're happy with the panels and the service you received. We truly appreciate your recommendation and thank you for choosing The Panel Company! Kind regards, The Panel Company

Posted 1 month ago

“These are so nice look amazing on my wall. My friend is ordering some for his room.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you so much for your lovely review! We're so pleased to hear you're happy with how the panels look on your wall. It's especially great to hear that your friend is ordering some too, there's no bigger compliment than a recommendation to friends and family! Thank you for your support, and we hope you both love your finished projects. Kind regards, The Panel Company

Posted 1 month ago

“I felt that the delivery time from ordering to delivery was quite a wait but apart from that everything was good as in quality and the delivery person was friendly and helpful.”

Helpful Report

Posted 1 month ago

Hi Mrs S J Mahon, Thank you for taking the time to leave us a review. We're really pleased to hear you're happy with the quality of the panels and that our delivery driver was friendly and helpful. We're sorry that your order took longer to arrive than you expected. We understand how important timely delivery is, and we apologise for any frustration the wait may have caused. Your feedback is appreciated, and we'll use it to help improve our service. Thank you again for choosing The Panel Company. We hope you enjoy your new panels! Kind regards, The Panel Company

Posted 1 month ago

“Arrived when they said the would and looked great when fitted”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for sharing your new shower panels with us! We're delighted to see that you're happy with them. Kind regards, The Panel Company

Posted 1 month ago

“Great company, very smooth and efficient, great service, high quality products at great prices. I wont use anywhere else .”

Helpful Report

Posted 1 month ago

HI George, Thank you for choosing to order from us again! We appreciate your find feedback about our panels and customer service. Kind regards, The Panel Company

Posted 1 month ago

“Great panels, excellent value & brilliant customer service”

Helpful Report

Posted 1 month ago

Hi, Thank you for the 5 star review! We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company

Posted 1 month ago

“Helpful and efficient services.”

Helpful Report

Posted 1 month ago

Hi, Thank you for the 5-star review! We're grateful for your feedback. Kind regards, The Panel Company

Posted 1 month ago

“Great product, great price, great service.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for sharing your new panels with us! We're delighted to hear that you're pleased with them and our service. Kind regards, The Panel Company

Posted 1 month ago

“Staff are all very helpful”

Helpful Report

Posted 1 month ago

Hi Swindar, Thank you for the kind words about our customer service! We appreciate your feedback. Kind regards, The Panel Company

Posted 1 month ago

“Quality panels, delivered in good time, well packaged, will use again.”

Helpful Report

Posted 1 month ago

Hi Mr Peters, Thank you for sharing your new slat panels with us! We're happy to see that you're pleased with them. Kind regards, The Panel Company

Posted 1 month ago

“We have used panel company before they always give a great servos and the quality of the product is excellent”

Helpful Report

Posted 1 month ago

Hi Jackie, Thank you for sharing your new bathroom with us! We're happy to hear that you're pleased with our service and your new panels. Kind regards, The Panel Company

Posted 1 month ago

“Excellent service, delivered on time and excellent quality of the panels.”

Helpful Report

Posted 1 month ago

Hi, Thank you for the 5-star review! We appreciate your kind feedback about our service and panels.

Posted 1 month ago

“Great service. They communicated well throughout the process and were very punctual against promise dates and delivery times. I highly recommend as the product itself is also good quality, coupled with the favt the pricing is very competitive”

Helpful Report

Posted 1 month ago

Hi, Thank you for the kind words about our customer service and panels! We're delighted to see that you're happy with them. Kind regards, The Panel Company

Posted 1 month ago

“Was very pleased with our purchase of panels was impressed with this company from ordering the panels to delivery we were informed of every step of the way and the price is excellent”

Helpful Report

Posted 1 month ago

Hi Claudia, We're pleased to hear that you're happy with your new slat panels! Thank you for sharing your experience. Kind regards, The Panel Company

Posted 1 month ago

“Item ordered hasn’t arrived. Ordered on the 25th June through B&Q, suggested delivery date of the 2nd July at time of purchase. Even on Friday the 27th B&Q suggested delivery date of the 4th July. My delivery date is now the 6thJuly. I suggest B&Q and you communicate better!”

Helpful Report

Posted 1 month ago

Hi Frazer, We're sorry to hear you're disappointed with the delivery timescale. We've checked your order details, and the dispatch deadline is 2nd July. The estimated delivery timeframe shown on the B&Q website is 10–11 working days, and your order is currently scheduled for delivery on 6th July. We hope this helps clarify the delivery timeframe. Kind regards, The Panel Company

Posted 1 month ago

“Delivery and customer service was great However, the product only looks good from afar, The foam is okay but upon closer look, the slats are noticeably poor quality. Would not purchase again - will spend the little extra and get a more premium product”

Helpful Report

Posted 1 month ago

Hi, Thank you for the kind words about our customer service. We're sorry to hear that you were disappointed with the quality of our slat panels and appreciate your product feedback. Kind regards, The Panel Company

Posted 1 month ago

“Would highly recommend the panel company, we ordered the natural oak with the grey felt and the quality of the panels were very good, not the cheap stuff like other company’s supply, staff were friendly and helpful”

The Panel Company 5 star review on 30th June 2026

Helpful Report

Posted 1 month ago

Hi Lee, Thank you for the kind product feedback and for sharing your new slat panels with us! We're delighted to hear that you're happy with them. Kind regards, The Panel Company

Posted 1 month ago

“Great company to deal with, good pricing great delivery and communication, good products”

Helpful Report

Posted 1 month ago

Hi Brian, Thank you for the kind words about our delivery and panels! We're grateful for your feedback.

Posted 1 month ago

The Panel Company is rated 4.6 based on 6,212 reviews