The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,555 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th April 2025

The Panel Company 5 star review on 26th April 2025

Marian Ignat

377

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the customer service. After a wrong panel delivered it was dealt with very well and very quickly. Will certainly use again.”

Helpful Report

Posted 1 month ago

Hi Scott, Thank you for taking the time to share your experience. We appreciate your kind words and patience while we corrected your order. Kind regards, The Panel Company

Posted 1 month ago

“Great company, product arrived within the time frame specified. Delivery driver was helpful and advised how best to fit the panels.”

Helpful Report

Posted 1 month ago

Hi David, Thank you for the kind words and giving your experience 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Very happy with the panels, good quality. Did not use trimmings. Delivery and collection of leftovers was appreciated.”

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Posted 1 month ago

Hi Henri, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Bader, Thank you for the kind words and 5 star review! Kind regards, The panel Company

Posted 1 month ago

“Well packaged and good product, safely delivered. I can see why there's an big advantage to buying bonded rather than stapled though. Did a test cut - jig saw was very rough so used a new fine toothed saw and that was fine (used masking tape across the board and a pencil line). Found the felt the hardest to cut in a straight line when it was trimmed vertically. Overall, pleased with the result.”

Helpful Report

Posted 1 month ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 1 month ago

“Couldn't deliver in time over an hour late and had to go back to work! Redelivery was due to take place today 25th March, hadn't received an updated email so phones to be told, Keith who deals with the other orders failed to email me to say they had changed the time, my daughter has took day off work to wait in to then be told won't be delivered today, no email, no text, no phone call to state otherwise! Poor communication, poor management skills and poor customer service skills. Common courtesy to inform customers. Loss of earnings for both of us, as in zero hour contract ! £290 loss of earnings as couldn't be bothered to inform us!!!! Yeah won't be ordering from you again! Pls send my refund!!!!!!!!”

Helpful Report

Posted 1 month ago

Hi, We apologise for the inconvenience and disappointment caused by the delivery. This is not the standard of service we aim to provide, and we deeply regret that your experience did not meet the high expectations we set for our customers. We send a text message with a time slot the day before delivery, and apologise if this time frame was not met. Our systems show that your refund was processed this morning and will appear in your bank account shortly. Kind regards, The Panel Company

Posted 1 month ago

“Helpful customer service team, easy website to use and a great product - everything from samples to delivery was made as easy as possible. thank you”

Helpful Report

Posted 1 month ago

Hi Malcolm, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service and product..delivery made on time and panels with fittings were perfect..tongue and groove feature ensured watertight fit really good qualiry”

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Posted 1 month ago

Hi Derek, Thank you for the kind words and giving your experience 5 stars! We appreciate your feedback! Kind regards, The Panel Company

Posted 1 month ago

“Very helpful Will tell others to use for panels”

Helpful Report

Posted 1 month ago

Hi Terry, Thank you for the kind words and taking the time to share your experience. We're grateful for your feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent product and delivery.”

Helpful Report

Posted 1 month ago

Hi Jez, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Well pack, delivery was smooth. I can only say that the end to end process was smooth.”

Helpful Report

Posted 1 month ago

Hi Jason, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words!

Posted 1 month ago

“Swift postage, arrived in good condition. Easy installation and very smart looking.”

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Posted 1 month ago

Hi Chris, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Product was excellent and delivered straight into my garage for me”

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Posted 1 month ago

Thank you for sharing your experience! We appreciate the kind words and 5 star review! Kind regards, The Panel Company

Posted 1 month ago

“Quality Products, Quality Service”

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Posted 1 month ago

Hi Jason, Thank you for the kind words and 5 star review! We appreciate your feedback! Kind regards, The Panel Company

Posted 1 month ago

“Would recommend this company I purchase twice from them and will purchase soon again for another project.”

Helpful Report

Posted 1 month ago

Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“The panels were delivered and we couldn’t fit for a month, when we started to install the panels were found to be of a different finish. Due to time constraints we had to install the panels , the customer was happy with the job but not with the vast difference in finish to the panels. Also 1 panel was damaged on the corner when we received them. Please see attached pictures of finish on panels.”

Helpful Report

Posted 1 month ago

“Great customer service with helpful staff. Easy to use website .And plenty of communcation to the date and dilivery slot you are .”

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Posted 1 month ago

Hi Stephen, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words Kind regards, The Panel Company

Posted 1 month ago

“Brilliant company great quality products I highly recommend purchasing from the panel company”

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Posted 1 month ago

Hi Caroline, Thank you for sharing your experience and giving it 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Incredible panel quality”

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Posted 1 month ago

Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“I’m unbelievably happy with the service I received. I damaged a panel, after calling customer service they went out of their way to help deliver a replacement. All the way from Rotherham.”

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Posted 1 month ago

Hi Paul, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,555 reviews