The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,834 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 17th June 2025

The Panel Company 5 star review on 14th June 2025

Avis Pearce

441

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 4 months ago

Hi Caroline, Thank you for the 5 star review! Kind regards, The Panel Company

Posted 4 months ago

“I do a lot of odd jobs for people and always recommend the panel company and always use them. This time it was for our own bathroom and things didn't totally go to plan but we got there in the end. Originally the boards we wanted were not in stock and nobody could tell us so we changed colour and agreed on a discount but just before our delivery was due noticed they were back in stock so they changed the delivery again. Limke I said got there in the end.”

The Panel Company 4 star review on 28th January 2025

Helpful Report

Posted 4 months ago

Hi Robert, Thank you for taking the time to share your experience and sharing images of your new bathroom! We appreciate your feedback and apologise for any inconvenience caused by the change in stock levels. Kind regards, The Panel Company

Posted 4 months ago

“Super product a little bit pricey for what it is , delivery a little slow,but all in all happy would use again”

Helpful Report

Posted 4 months ago

Hi Spencer, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 4 months ago

“Delivery slightly delayed..pleased with the product.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your experience. We appreciate your feedback and patience. Kind regards, The Panel Company

Posted 4 months ago

“Product support etc was good and delivery quite quick. There was a challenge that the box panels delivered in had a hole and one of the panels was damaged but we managed to work around it. The panel fronts themselves are great as waterproof options for the walls and look great but seem a little fragile and easy to damage which is worrying and can't repair or replace easily.”

Helpful Report

Posted 4 months ago

Hi, Thank you for sharing your feedback with us. We’re sorry to hear that your panel arrived damaged and want to reassure you that our panels are built to last. If you have any questions or concerns, please don’t hesitate to contact us directly at: T: 01709 828339 E: info@panelcompany.co.uk Kind regards, The Panel Company

Posted 4 months ago

“The panels are good but the communication was strange. The 1st communication i recieved concerning delivery was at 5.15am on the morning of delivery. Obviously i wasn't awake to get that message. The 1st i knew of the delivery was being woken at 7 20am by the delivery driver.”

Helpful Report

Posted 4 months ago

Hi Simon, Thank you for the kind words and taking the time to share your experience. We will ensure your feedback is passed on to our Logistics Team and apologise for any inconvenience caused by the short time between communication and delivery. Kind regards, The Panel Company

Posted 4 months ago

“Easy to order, loads to choose from and a decent price, whether on sale or not. I had need to speak to customer support and my issue (no phone call to arrange delivery) was sorted out immediately. The delivery driver was lovely, very knowledgeable and chatty. All in all a pleasure to deal with. Have recommended to friends and family.”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback about our customer service. Kind regards, The Panel Company

Posted 4 months ago

“Good product, excellent communication and delivery. Would recommend.”

Helpful Report

Posted 5 months ago

Hi, Thank you for the kind words and review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“I won’t lie, I ordered some panels and they are lovely but a week before Black Friday I saw 1m x 2.4m arctic sparkle panels I liked, went back on a week later and they’d shot up by almost £15 but were advertised as a Black Friday bargain. A week later they’d gone back down to their original price. Price gouging at its finest.”

The Panel Company 4 star review on 8th January 2025

Helpful Report

Posted 5 months ago

Hi Amber, Thank you for the kind words about our panels, we're so happy you're pleased with your choice! We regularly update our prices to ensure we're offering the best value and often run special promotions. Kind regards, The Panel Company

Posted 5 months ago

“The 5 panels I ordered came quickly and were fantastic quality”

Helpful Report

Posted 5 months ago

Hi John, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 5 months ago

“Panels are good value and great they have showrooms so you can see some of the designs. Fitting isn't always striaght forward but a neat. low maintenance, hygenic and often slightly more cost effective solution than tiling.”

Helpful Report

Posted 5 months ago

Hi, Thank you for the kind words and for sharing your experience! We appreciate your feedback. Kind regards, The Panel Company

Posted 5 months ago

“Great panels, look fantastic now they’re fitted and are a much better option that tiling the walls. Shame that the edges on a couple of the panels were damaged when we unpacked them. This wasn’t a problem for us because we were trimming some of the panels to fit the bathroom, but would have been an issue if we needed to use all of the panels at full size.”

The Panel Company 4 star review on 2nd January 2025

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to share your experience. I'm sorry to hear some of the edges were damaged, I will pass your experience on to the relevant store to ensure this does not happen again. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very easy to order, delivered on time, only downside was the panels were taped together, bit of cardboard wouldn't of been nice just for protection in transit, luckily no damage hence the 4 stars.”

Helpful Report

Posted 6 months ago

Hi Egerton, Thank you for taking the time to review your experience. We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 6 months ago

“Great customer service, easy to talk to over the phone, panels look great and come well protected.”

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Posted 6 months ago

Hi Javeed, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company

Posted 6 months ago

“Originally told panels would be delivered to your depot on 2 December. Paid for goods when ordered. 2 December I rang Birtley depot, to be told they're being delivered to another depot and wouldn't be at Birtley until 9 December 🤷🏻‍♂️ we'll see!”

Helpful Report

Posted 6 months ago

Hi David, Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by the delay, which was due to a stock transfer between our branches. Kind regards, The Panel Company

Posted 6 months ago

“Very well selected stock at affordable prices. I was delighted with the seasonal fantastic reductions. However, as they do not deliver to the Channel Islands, the Sale did not benefit me much having to pay for a carrier company to deliver it. All the same, I am pleased with the cladding and look forward to see it in place, albeit having to wait longer and hoping it will arrive safely.”

Helpful Report

Posted 6 months ago

Hi Maria, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 6 months ago

“Great product, delivered on time.”

Helpful Report

Posted 6 months ago

Hi Paul, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 6 months ago

“Quality panels after a little issue with damaged panels.the follow up service I received was excellent.order was replaced & rushed out for delivery 2 days later .. delivery was on time & prompt .with a helpful & cheery driver”

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Posted 6 months ago

Hi Dean, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we replaced your panels. Kind regards, The Panel Company

Posted 6 months ago

“I purchased a couple of these wall panels they are really good quality and a great price deliver was well packaged”

Helpful Report

Posted 6 months ago

Hi Justin, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 6 months ago

“Panels were good quality, had abit of an issue with the original delivery and quantity delivered but the panel company was helpful on the phone and got it sorted in the end so can't complain”

Helpful Report

Posted 6 months ago

Hi Stephen, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we worked to correct your order. Kind regards, The Panel Company

Posted 6 months ago

The Panel Company is rated 4.6 based on 3,834 reviews