Login
Start Free Trial Are you a business? Click Here

The Panel Company Reviews

4.6 Rating 6,201 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,201 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Apart from 1 panel being the wrong colour the 3 panels have worked well and are good quality, shame it took a week to get replacement panel delaying plumbers fitting shower room.
Helpful Report
Posted 6 months ago
Hi Elizabeth, Thank you for taking the time to review your experience. We're very sorry for the inconvenience caused and appreciate your patience while we sent a replacement panel. Kind regards, The Panel Company
Posted 5 months ago
Good value for the price Nice finish
Helpful Report
Posted 6 months ago
Hi Danny, We're pleased to hear that you're happy with your new panels. Thank you for taking the time to review your purchase. Kind regards, The Panel Company
Posted 6 months ago
We ordered 6 panels and put them up with ease using glue and screws. Really good quality. Deliverer was pleasant and efficient from Rotherham to Northants. We were updated all the way from order to delivery. We were so impressed we have ordered more for another feature wall.
Helpful Report
Posted 6 months ago
Hi Janet, Thank you for taking the time to share your experience! We appreciate your kind feedback about our panels and service. Kind regards, The Panel Company
Posted 6 months ago
Well despite the slight mix up with delivery, the panels arrived nine days after placing the order, the trims arrived a couple of days before the panels. Nether the less from what I can see the panels are really nice and of good quality. I have only opened one panel to check the colour and I am really impressed, they are well wrapped and protected. The delivery guy was polite and courteous and provided advice regarding storage. Would I recommend the panel company? Yes certainly! I would have given five stars but I had to chase the order and arrange a delivery date. 9/10 for me.
Helpful Report
Posted 6 months ago
Hi Mr Aird, Thank you for taking the time to share your experience. We appreciate your valuable feedback and patience regarding your order. Kind regards, The Panel Company
Posted 6 months ago
Bought acoustic slat wall panels every was great only problem comes when you cut the panels as end staples a little too close to end when trimming to length as only stapled not glued.
Helpful Report
Posted 6 months ago
Hi Ken, Thank you for taking the time to share your experience and product feedback. When cutting slat panels, we recommend fixing staples before cutting or fixing a dab of adhesive to a loose slat after cutting. Kind regards, The Panel Company
Posted 6 months ago
Absolutely love it now I have it up. The only reason this isn’t a five star is because I had to source the dado elsewhere. The Panel Company don’t do longer than one metre and to piece in like that would’ve looked amateurish.
The Panel Company 4 star review on 23rd January 2026
Helpful Report
Posted 6 months ago
Hi Bob, Thank you for sharing an image of your tongue and groove panels! We're pleased to hear that you're happy with the outcome and appreciate the product feedback. Kind regards, The Panel Company
Posted 6 months ago
Looks great when fitted Easy to fit. Just check panels when getting them out of box. Ours were chipped on corner but luckily I didn't need a full length panel so got way with it.
Helpful Report
Posted 6 months ago
Hi, We’re delighted to hear that you’re happy with your new panels and that you found them easy to fit. Please be assured that our customer service team would have been happy to arrange a replacement panel if it had been unusable. Kind regards, The Panel Company
Posted 6 months ago
Great products, very well made. Good delivery service, went like clockwork
Helpful Report
Posted 6 months ago
Hi Mr Jeapes, Thank you for the kind words about our products and delivery service. We appreciate your feedback. Kind regards, The Panel Company
Posted 6 months ago
Very good and only wanted to see if it was a match for other panels we had so will be ordering soon thank you
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to review our samples service! We're pleased to hear that it helped you to decide on a panel. Kind regards, The Panel Company
Posted 6 months ago
The delivery process was great, there where a few hiccups but they were well communicated with us and the gentleman delivering the panels was very helpful.
Helpful Report
Posted 6 months ago
Hi Laura, Thank you for taking the time to review your experience. We appreciate your patience and kind words about our delivery. Kind regards, The Panel Company
Posted 6 months ago
Panel are made to a good standard nice colour and quality material we made a feature headboard with them visited the Huddersfield showroom to make our choice and order, they were in stock to take away but to have the delivered we had to wait over a week Got an email saying they were coming from the Rotherham store but no delivery date No advise or email on delivery they just turn up the driver said he had messaged me the night before but I had not received Good quality panels but poor customer services
Helpful Report
Posted 6 months ago
Hi Joy, Thank you for taking the time to share your experience. We’re pleased to hear that you were happy with the panels, and we sincerely apologise that you felt our customer service and communication fell short. Our orders typically take up to seven working days to dispatch, and customers should receive a text message the day before delivery with a one-hour time slot. We’re very sorry if you did not receive this message and appreciate you bringing it to our attention, as we are always looking for ways to improve and enhance our customer service. Kind regards, The Panel Company
Posted 6 months ago
Great product and price. Very good communication regarding delivery. Nick (driver) was very helpful
Helpful Report
Posted 6 months ago
Hi, Thank you for taking the time to review your experience. We appreciate your feedback on our panels and delivery driver! Kind regards, The Panel Company
Posted 6 months ago
First delivery included 2 panels that were not fit for purpose so sent back the following week and 2 more delivered. Happy with the finished product overall and the panels are sturdy.
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to review your experience. We appreciate your feedback and are pleased to hear that you're happy with your new panels. Kind regards, The Panel Company
Posted 7 months ago
The website is packed full of information and instructional videos. You should watch these before you order so that your product choice is the right one for you and your space. This will also help you work out exactly what you need to complete the job, from adhesives to trims. We were so pleased with the results we decided to use the panels in another bathroom. It is much faster than tiling.
Helpful Report
Posted 7 months ago
Hi Eileen, Thank you for the kind words and feedback! We're pleased to hear that you found our tutorials helpful. Kind regards, The Panel Company
Posted 7 months ago
Great product, very straightforward to use. Just a shame ends were a bit damaged. Overall happy.
Helpful Report
Posted 7 months ago
Hi Linda, Thank you for taking the time to share your experience. We’re very sorry to hear that the ends of your panels arrived damaged. Please contact us directly at info@panelcompany.co.uk, and we’ll be happy to help resolve this for you. Kind regards, The Panel Company
Posted 7 months ago
Panels look great but LED light strips have couple of LEDs not working
The Panel Company 4 star review on 16th December 2025
Helpful Report
Posted 7 months ago
Hi Michael, Thank you for the kind words about our panels. We’re very sorry to hear that some of the LEDs are not working. Please contact us directly at info@panelcompany.co.uk and we’ll be happy to help resolve this for you. Kind regards, The Panel Company
Posted 7 months ago
Everything was brill except I wasn't informed items would be missing off my delivery until it arrived which was a pain but the company did send these item a few days later
Helpful Report
Posted 7 months ago
Hi Stephen, Thank you for taking the time to share your experience. We're sorry that part of your order was delayed and appreciate your patience. Kind regards, The Panel Company
Posted 7 months ago
The panels were purchased to refurbish a complete shower room. We wanted something with little maintenance and there is no doubt that the panels live up to those expectations. Much easier to install than tiling one still has to think through all of the edging of the panels because it is not always possible to use the edging strips in all circumstance particularly when thinking of the edge with the ceiling. Even thought we had pruchased all of the edges we only used half of them since our plumber/fitter was able to cut the panels such that they could be edged with silicon. Also the gloss panels can show the underlying structure of the panel. This is somehting we discussed with the company but after fitting one panel we did not think it a major issue and continued with the rest
The Panel Company 4 star review on 13th December 2025 The Panel Company 4 star review on 13th December 2025
Helpful Report
Posted 7 months ago
Hi John, Thank you for sharing images of your new bathroom with us! We're pleased to hear that you're happy with it and appreciate your product feedback. Kind regards, The Panel Company
Posted 7 months ago
My transaction was very easy, delivery was fast and efficient and the panels are of high quality. Very happy with my purchase
Helpful Report
Posted 7 months ago
Hi Tracy, Thank you for taking the time to share your experience. We're grateful for your feedback and are pleased to hear that you're happy with your purchase. Kind regards, The Panel Company
Posted 7 months ago
We had to replace a panel due to damage and although the company tried hard to get the same batch it wasn't possible. It is slightly lighter which is a shame
Helpful Report
Posted 7 months ago
Hi Kath, We’re sorry to hear that your panel arrived damaged and that we were unable to source a replacement from the same batch. We normally stock hundreds of panels from each batch, so this is not something we encounter often. We sincerely apologise for any inconvenience this has caused. Kind regards, The Panel Company
Posted 7 months ago
The Panel Company is rated 4.6 based on 6,201 reviews