The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,278 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable and helpful staff. Plenty of choice at a good price.”

Helpful Report

Posted 5 months ago

Hi Richard, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Great company if your not in a rush for delivery, Excellent quality panels and not over priced. The delivery man was excellent and extremely helpful, can't praise him enough.”

Helpful Report

Posted 5 months ago

Hi Jacinta Thank you for the kind words and taking the time to share your experience. We appreciate your time and insight! Kind regard, The Panel Company

Posted 5 months ago

“The samples are very good quality, but they took too long to arrive”

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Posted 5 months ago

Hi Jon, Thank you for taking the time to share your experience and for your kind words. Samples are dispatched through a third-party courier and typically arrive within 2-3 working days. We sincerely apologise if this was not the case with your order. Kind regards, The Panel Company

Posted 5 months ago

“Very happy with products received. Excellent customer service and communication.”

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Posted 5 months ago

Hi Caroline, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very good on delivery, but 2 different batch numbers were sent out luckily 2 of the 3 were the same so the different batch number was fixed to a different wall so colour difference is not that visible, although the panels were wrapped in cardboard I was a bit shocked to see boot prints all over the packaging and as they are pvc panels I was worried about damage thankfully there was no damage, the panels do not seem to fit correctly in the middle they fit ok top and bottom.”

Helpful Report

Posted 5 months ago

Hi Steven, We sincerely apologise for any inconvenience caused by your order and appreciate you bringing the packaging issue to our attention. Rest assured, we will forward your feedback to the relevant department for immediate review. Kind regards, The Panel Company

Posted 5 months ago

“Ordered four samples. What arrived was very good but unfortunately the package was split open and one sample was missing”

Helpful Report

Posted 5 months ago

Hi Tim, Thank you for your kind feedback regarding our samples. We sincerely apologise for the damage to your parcel and the missing sample. As we use a third-party courier for sample deliveries, we are somewhat limited in addressing issues with the original parcel. However, we would be more than happy to send you the missing sample. Please feel free to contact us at info@panelcompany.co.uk, and we will arrange this for you. Kind regards, The Panel Company

Posted 5 months ago

“Not installed yet but look good quality. Great delivery driver. Made us laugh😊”

Helpful Report

Posted 5 months ago

Hi Kelvin, Thank you for the kind words about our products and delivery driver. We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very simple ordering process and arrived quickly. Very helpful driver. The panels look incredible and much more expensive than they actually are. We wanted an inexpensive 'makeover' so we completely dismantled the entire shower wallsand frame which were old fashioned aluminium and I sprayed them with two coats of primer and then 3 coats of black. We placed the panels directly over the old tiles with no problem whatsoever which saved so much time removing them. My only gripe would be that when ordering anything online, you need as much advice as possible as you cannot see colours properly. I ordered the white corner joint because I thought the panels looked quite white. Big mistake. It stood out like a sore thumb. We have since covered it so it is black now and it looks infinately better. An advisory on the website of which colour corners/end pieces etc go best with each panel would be very helpful (and probably avoid less returns). It is for this reason only that I have given 4 stars but we will definately order these again. Thank you Panel Company.”

The Panel Company 4 star review on 28th February 2025

Helpful Report

Posted 5 months ago

Hi Bridget, Thank you for your kind words and for sharing your new panels with us! It’s great to see them in your bathroom! We appreciate your feedback on selecting suitable trims and will make sure it is passed on to our marketing team.

Posted 5 months ago

“Great value for for money easy installation”

The Panel Company 4 star review on 26th February 2025

Helpful Report

Posted 6 months ago

Hi Gary, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 6 months ago

“Very nice boards, exactly as described. Easy to work with. Deliverd on time.”

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Posted 6 months ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 6 months ago

“We are very pleased with our shower panels. The delivery was well managed and our fitter found the panels of good quality and straightforward to fit. We were able to use some of the offcuts to use as a splashback to the basin which finishes off the whole look of the bathroom very nicely.”

The Panel Company 4 star review on 24th February 2025

Helpful Report

Posted 6 months ago

Hi Gail, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your bathroom! Kind regards, The Panel Company

Posted 6 months ago

“Great products at great prices. Great tutorials. Responded really well to an urgent change. Great result with pvc panels V tiles. Only gripe is a communication gap between order confirmation and delivery. Other than that they were brilliant in responding to order changes and progress regard confirmation.”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you for taking the time to share your experience. We appreciate the kind words and will ensure that your feedback is communicated to our Logistics Department. Kind regards, The Panel Company

Posted 6 months ago

“Supplies are 1st class however my only useful comment would be for advice of delivery must be the PREVIOUS day or earlier and not 06:30 on the day of delivery by text because if I was still working I would have left for work by 06:00 and some times even earlier.”

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Posted 6 months ago

Hi, Thank you for taking the time to share your experience. We apologise for any inconvenience caused and value your feedback, which will be passed on to our Logistics Department. Kind regards The Panel Company

Posted 6 months ago

“Good product thanks”

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Posted 6 months ago

Hi Wayne, Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 6 months ago

“Excellent service, will contact when I refurbish The property”

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Posted 6 months ago

Hi Chris, Thank you for the kind words and sharing your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 6 months ago

“PLEASE DISREGARD MY PREVIOUS REVIEW. I found the nozzles behind a flap in the side of the box. However delivery was at the very end of their stated time-frames, not quick.”

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Posted 6 months ago

Hi Neil, Thank you for the feedback and taking the time to share your experience. We appreciate it. Kind regards, The Panel Company

Posted 6 months ago

“Lovely customer service had 2 sets of samples sent to me very quickly, have placed a order for my on suite & waiting for my delivery on Monday…Sarah was so helpful with everything. Next family bathroom so will be using Panel Company again.”

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Posted 6 months ago

Hi Lily, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 6 months ago

“Panels seem really good but came with lots of mark on them a 1 panel had 2 big foot prints across scratching the wood veneer obviously this is not the fault of the panel company as they only distribute the panels”

Helpful Report

Posted 6 months ago

Hi Gary, Thank you for the kind words and for bringing this to our attention. We sincerely apologise that your panels arrived this way and would like to emphasise that our customer service team is available to help if you are not 100% satisfied with your order. Kind regards, The Panel Company

Posted 6 months ago

“Really quick reply from customer services, good value and excellent delivery. If needed to would shop again here.”

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Posted 6 months ago

Hi Jo, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 6 months ago

“Very pleased with the panels.My only criticism was delivery I needed them urgently but had to wait for them to be delivered from Bristol.Would use the company again.”

Helpful Report

Posted 6 months ago

Hi Beverley, Thank you for your valuable feedback and kind words. We appreciate your patience and will communicate your experience to our Logistics Department. Kind regards, The Panel Company

Posted 6 months ago

The Panel Company is rated 4.6 based on 4,278 reviews