The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.55

4.6 Rating 2,153 Reviews

88 %

of reviewers recommend The Panel Company

4.6

Based on 2,153 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 28th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very good. This issue with my order was dealt with immediately and resolution was made within an hour or so. Thank you.”

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Posted 10 months ago

“Very helpful on the phone. Good product”

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Posted 10 months ago

“Really easy to order and great delivery, but sadly I have one box that was damaged and every sheet in that box is damaged, I think it will be ok as I have to cut some anyway ,”

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Posted 10 months ago

“Great experience, price was a really good deal. Would of got 5* if we had received the hour phone call we had been told we would receive.”

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Posted 10 months ago

“Well priced and straightforwad web site. Beware stated delivery times, after placing order on a Monday i was told 10 working days - i get that if they use their own vehicles they have to do it in an ordered manner. I was too busy to find a quicker supplier and then out of the blue they texted to it would be on Friday. less than 5 working days from order. Excellent. lots of comms by text advising delivery time, but it did keep getting moved forward and back during the day. Anyway, guy who delivered carried it all in and all was good. panels seem fine, although they have only been up a couple of days. Cant tell you about returns and refunds as i manged to get the order right first time.”

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Posted 10 months ago

“They were excellent untill nobody rang me back after various phone calls from me. Now 9 not 10/10 I had to go to other suppliers for extra bits I needed”

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Posted 10 months ago

“My shower panels are beautiful I am well please with them. I ordered online delivery was on the time. The only thing I was disappointed in. I ordered three boards two were covered one was loose”

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Posted 11 months ago

“Excellent product 2 week delivery so plan your project, will be ordering again”

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Posted 11 months ago

“Quick efficient service, lots to choose from, happy with my purchase, polite courteous delivery man”

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Posted 11 months ago

Thank you for your positive review! We're glad to hear that you experienced quick and efficient service. We take pride in offering a wide selection of products to choose from. It's great to know that you're happy with your purchase, and we appreciate your kind words about our polite and courteous delivery personnel. If you have any further needs, please don't hesitate to reach out. Thank you again for your feedback! The Panel Company

Posted 11 months ago

“Delivery made on advised time but between placing order and delivery there was no update on order and adhesive added by telephone post online order was not actioned despite being advised at time it would be and an amended invoice raised overall an ok purchase but would not recommend over any other retailer of similar goods”

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Posted 11 months ago

Thank you for sharing your feedback regarding your recent purchase from our panel company. We appreciate your patronage and taking the time to provide us with your insights. We sincerely apologise for any inconvenience caused by the lack of updates between the time of placing your order and its delivery. We understand that it is important for customers to stay informed about the status of their orders, and we acknowledge that we fell short in this aspect. We will take this feedback to heart and work on improving our communication to ensure that our customers are well-informed throughout the entire process. The Panel Company

Posted 11 months ago

“Very good service and well pleased with the panels.”

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Posted 11 months ago

“We have not fitted them yet, but the service from the company was very good.”

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Posted 11 months ago

“Great company, good prices, selection of products. They must manage to deliver faster. Recommended”

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Posted 11 months ago

“Great products, great price and excellent customer service, regular update, definitely recommend The Panel Company”

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Posted 11 months ago

“Very pleased with this purchase. The panels look really good and are easy to clean. An all round good buy.”

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Posted 11 months ago

“Product turned up as arranged by good friendly delivery person , 3very th8ng as ordered, would recommend and use again”

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Posted 11 months ago

“Good product - Shower / Bath Panels. Confusing colour choice with many what I can only call as similar colour themes - easy to order the wrong one as I did BUT they have a great returns policy (collected when the correct colour panel was delivered); just waiting for the refund to be processed.”

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Posted 11 months ago

“Good quality panels, delivery was quick. Measure and and check quantities yourself, don't just rely on the website "panel calculator" as this over estimated for me, and is the only reason I'm not giving 5 stars.”

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Posted 11 months ago

“Fast delivery, good product, having never used panels before, I found the panels easy to cut and fit. Only let down was not every thing ordered was delivered, no silicon to glue the panels, Trip to the local plumbers.”

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Posted 11 months ago

“Great service”

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Posted 1 year ago

Hi - Thank you for leaving a review and I'm glad to hear that you had a great experience with our company! The Panel Company is committed to providing excellent customer service, and I'm glad that we were able to meet your expectations. Thank you again for your feedback and I hope you continue to have a great experience with our company in the future! The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 2,153 reviews