The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.60

4.6 Rating 3,858 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,858 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 19th June 2025

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The panels are good but the communication was strange. The 1st communication i recieved concerning delivery was at 5.15am on the morning of delivery. Obviously i wasn't awake to get that message. The 1st i knew of the delivery was being woken at 7 20am by the delivery driver.”

Helpful Report

Posted 5 months ago

Hi Simon, Thank you for the kind words and taking the time to share your experience. We will ensure your feedback is passed on to our Logistics Team and apologise for any inconvenience caused by the short time between communication and delivery. Kind regards, The Panel Company

Posted 4 months ago

“Good prices, delivered whwen they said they would and all items were correct and intact.”

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Posted 5 months ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 4 months ago

“Excellent service, quick delivery, items delivered within selected time slot. As described.”

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Posted 5 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 4 months ago

“Great items great delivery will use again.slat panels look brilliant on the wall”

The Panel Company 5 star review on 21st January 2025

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Posted 5 months ago

Hi Kevin, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space. Kind regards, The Panel Company

Posted 4 months ago

“excellant price and prompt delivery.quality product easily fitted”

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Posted 5 months ago

Hi Martin, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“The panels are great quality and came in a reasonable timeframe. Pretty happy with the delivery too”

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Posted 5 months ago

Hi Jake, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very good panels looks great.will definitely use again.”

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Posted 5 months ago

Hi Steven, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“Every satisfied. Lovely quality.”

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Posted 5 months ago

Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent product (acoustic wall panelling) at a competitive price even though we missed out on the reduced sale price. Very good quality and delivered on time.”

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Posted 5 months ago

Hi Alison, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 5 months ago

“Brilliant service and products”

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Posted 5 months ago

Hi Stewart, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 5 months ago

“Very good product. Perfect quality”

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Posted 5 months ago

Hi Mariusz, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Delighted with my Panels, very competative price. One panel was unfortunately damaged during transit, after providing photographic evidence, The Panel Company sent a replacement efficiently. Will definitely use in the future and highly recommend.”

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Posted 5 months ago

Hi Debbie, Thank you for your kind words and for taking the time to share your experience. We apologise for the damage to your panel and appreciate your patience as we sent a replacement. Kind regards, The Panel Company

Posted 5 months ago

“Easy to order, loads to choose from and a decent price, whether on sale or not. I had need to speak to customer support and my issue (no phone call to arrange delivery) was sorted out immediately. The delivery driver was lovely, very knowledgeable and chatty. All in all a pleasure to deal with. Have recommended to friends and family.”

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Posted 5 months ago

Hi Amanda, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback about our customer service. Kind regards, The Panel Company

Posted 5 months ago

“Great quality panels at a great price compared to most others available on the market, completely transformed my bathroom. Really quick delivery and organised around what worked for me. Huge thank you to Gaz Headley at the Bristol Branch, i had amazing customer service from my first visit to the showroom all the way through to delivery and after support and advice for fitting. He was a huge help and quick to answer any questions I had and went the extra mile with customer service”

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Posted 5 months ago

Hi Martyn, Thank you for the kind words about our customer service and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 5 months ago

“Good quality panels and quick delivery. 1 panel was damaged but I could still use it after cutting so I haven't changed it even given opportunity to do it up to 30 days after delivery”

Helpful Report

Posted 5 months ago

Hi Dorota, Thank you for your kind words and for taking the time to share your experience. We sincerely apologise that one panel arrived damaged. Should you require an exchange or refund, please contact us directly on 01709 828339 or info@panelcompany.co.uk Kind regards, The Panel Company

Posted 5 months ago

“Delivered the wrong items. Made me wait a week for collection. Staff argued saying drivers don't want to divert off their route to do 1 job 200 miles away. Then he argued again saying drivers have to stick to the route planned. No thought for people expecting collection returns and new delivery around work commitments. Rude staff from Dorking office. After lots of e mails, arguments and demands , I got the 2 panels collected from my front lawn as the driver was 2 hours later than scheduled. Rubbish service. Had my refund. Had a random apology from an assistant manager. Not good enough. Won't recommend or shop here again.”

Helpful Report

Posted 5 months ago

Hi, We sincerely apologise for the mix-up with your order and for the inconvenience caused. We understand that your experience did not meet the high standards of customer service we aim to provide, and for that, we are truly sorry. As we operate our own delivery vans, rather than relying on a third-party courier, our drivers' routes are pre-planned. While we always try to accommodate our customers by providing time slots, we apologise for any inconvenience caused during the collection process. Your feedback is important, and we will ensure your feedback and experience is shared with our Logistics Department for further review. Kind regards, The Panel Company

Posted 5 months ago

“We installed these panels in a shower room two years ago and they still look good as new. Easy to install, saves a lot of plastering and tiling and look good, so we’re doing another room with them now.”

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Posted 5 months ago

Hi Simon, Thank you for the kind words and sharing your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 5 months ago

“Disappointed with the quality to be honest. Also some of the panel was chipped. Wasn’t going to complain, but in getting emails for reviews.”

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Posted 5 months ago

Hi Ian, We sincerely apologise that you were not completely satisfied with your panels. Your feedback is incredibly important to us, and we always aim to improve by seeking input from all of our customers. If you are dissatisfied with your panels, please contact us directly on 01709 828339 or at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 5 months ago

“Very helpful delivery”

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Posted 5 months ago

Hi John, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Prompt delivery and helpful service And a good quality product thanks guys”

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Posted 5 months ago

Hi Sean, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 3,858 reviews