The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,339 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,339 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 1st September 2026

468

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some samples, arrived quickly and decent size. I have chosen my style and will be ordering very soon!”

Helpful Report

Posted 5 months ago

Hi Elaine, Thank you for your great feedback! We’re glad to hear the samples helped you choose the right style. We look forward to receiving your order and helping with your project very soon! Kind regards, The Panel Company

Posted 5 months ago

“Exactly what I wanted but the delivery charges were very steep. However it may possibly have been a company van rather than a courier.”

Helpful Report

Posted 5 months ago

Hi Andy, Thank you for your feedback. We’re really happy to hear the panels were exactly what you wanted. We understand that delivery costs can sometimes feel high, especially on smaller orders, but we aim to ensure panels arrive safely and in perfect condition. We appreciate your comments and hope to help you again in the future. Kind regards, The Panel Company

Posted 5 months ago

“price alot lower then what i have seen ,but Quality very good. Delivery on time.”

Helpful Report

Posted 5 months ago

Hi Graham, Thank you for your feedback. We're delighted to know that you're happy with the quality of our products and delivery. Kind regards, The Panel Company

Posted 5 months ago

“Great product! Great company!”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company

Posted 5 months ago

“The panels were gerat however delivery was slower than what they advertised. They had stock but not enough stock of the same batch of the item, I do appreciate they dont send me panels in different colours however they did not communicate this to me - I had to call and find out. When I called they put me on the fastest delivery possible when they receive new batch but still that was a few days later than originally expected when I bought it.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback. We’re pleased you were happy with the panels, but we’re sorry for the delay and lack of communication regarding the batch availability. We always aim to ensure colour consistency, however we understand we should have kept you better informed. Your feedback is extremely valuable and will be shared with the team to help us improve communication around stock and delivery timelines moving forward. Kind regards, The Panel Company

Posted 5 months ago

“This is my second order from The Panel Company . I find the quality and value for money excellent. I would definitely use again.”

Helpful Report

Posted 5 months ago

Hi Lorraine, Thank you so much for coming back to us for a second order, that really means a lot. We’re delighted to hear you’re happy with the products. We truly appreciate your continued support and look forward to helping you again on your next project. Kind regards, The Panel Company

Posted 5 months ago

“Had 3 recent orders deliveries very pleased with panels doors different orders all deliveries on time and when promised”

Helpful Report

Posted 5 months ago

Hi Andrew, Thank you for your continued support, three recent orders means a lot to us! We really appreciate your feedback and look forward to helping you with your next project. Kind regards, The Panel Company

Posted 5 months ago

“Amazing customer service, always answers the phone quickly, swift replies to emails. Was able to add extra items easily once I had made an order.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company

Posted 5 months ago

“As I was in the area, I chose to pick up in person rather than pay the shipping, which would have added a hefty chunk to the cost of what was a very small order. However, with only four outlets (London, Bristol, Rotherham & Gateshead), that's not an option for many people. Called beforehand to check the items were in stock. Nice guys, very easy to access the outlet and collect. Product was good quality, reasonably priced and installed well.”

Helpful Report

Posted 5 months ago

Hi Tim, Thank you for your feedback. We completely understand that for smaller orders, delivery costs can feel like a big proportion of the total, so it’s great that you were able to collect from one of our branches. We’re pleased to hear the team were helpful, and that everything was ready for you when you arrived. We also appreciate your feedback regarding location availability, we’re always reviewing ways to improve accessibility for our customers. Thanks again for choosing us, and we hope to help with your next project. Kind regards, The Panel Company

Posted 5 months ago

“Ordered acoustic boards, arrived quickly, good price. Happy with purchase 😊”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you so much for your amazing feedback. We're delighted to know that you're happy with our Acoustic Panels. We appreciate your support. Kind regards, The Panel Company

Posted 5 months ago

“Very helpful and nice staff , paid for delivery but decided to pick up and they refunded delivery with no problems , would highly recommend this company 🙂”

Helpful Report

Posted 5 months ago

Hi Vanessa, Thank you so much for your kind review. We truly appreciate your recommendation and look forward to helping you again in the future! Kind regards, The Panel Company

Posted 5 months ago

“we have always received 5* service and they have always been very helpful”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company

Posted 5 months ago

“Still waiting no been a week bought because of the reviews sent email no response”

Helpful Report

Posted 5 months ago

Good morning, We're sorry to hear that you had to wait for an update regarding your order. We can see that the items were delivered on 3rd March, and we apologise for any inconvenience caused while you were waiting for a response. If we can help with anything further, please don’t hesitate to contact us at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 5 months ago

“This the first time of buying bathroom panels as I normally till them, since buying these panels from the panel company I will most certainly convince my customers to have these panels fitted they are so easy to fit and look amazing I was totally impressed with these panels, thank you to the Panel company.”

Helpful Report

Posted 5 months ago

Hi James, Thank you so much for your amazing feedback! It’s great to know you found the panels easy to fit and that you’re impressed with the finished look, that’s exactly what we aim for. Thank you for your support, it really means a lot to us. Kind regards, The Panel Company

Posted 5 months ago

“Absolute fantastic product fantastic service, going to order more from this company”

Helpful Report

Posted 5 months ago

Hi James, Thank you for the 5-star review! We're delighted to hear that you are going to place another order. Kind regards, The Panel Company

Posted 5 months ago

“Still waiting, poor communication ordered 10 days ago.”

Helpful Report

Posted 6 months ago

Hi Rob, We're sorry that your order was not delivered within our 7 working-day timeframe and apologise for any inconvenience caused. We can confirm that your order is scheduled for delivery today. Kind regards, The Panel Company

Posted 5 months ago

“The service was great. Customer services were very helpful about the delivery. The delivery was great and the driver was friendly and cheerful. The goods were deliverd pacaged well. The quality looks good.”

Helpful Report

Posted 6 months ago

Hi Sharon, Thank you for the kind feedback about our customer service and panels! We appreciate your feedback. Kind regards, The Panel Company

Posted 5 months ago

“Fantastic delivery excellent comms and speedy service. The panels are excellent, (very heavy and solid), the colour is beautiful and already we are getting great comments on the wall.”

Helpful Report

Posted 6 months ago

Hi Barbara, Thank you for the kind words about our delivery service and panels! We're pleased to hear that you're happy with your new slat panels. Kind regards, The Panel Company

Posted 5 months ago

“Panel Company offered a good service, I was pleased overall. The only improvement I would suggest is the Bristol Warehouse could have sent us an update earlier with the estimated delivery date, as I did have to call the warehouse directly to chase delivery date.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback, we really appreciate you taking the time to share your experience. We’re sorry about the inconvenience caused. We completely understand how important clear and timely communication is, and your comments will be passed on to the team so we can improve our delivery updates moving forward. We hope to serve you again in the future. Kind regards, The Panel Company

Posted 5 months ago

“The items have never arrived and no eta or delivery information has been provided”

Helpful Report

Posted 6 months ago

Hi, We're sorry for any inconvenience caused by our delivery process. We aim to dispatch every order within 7 working days and notify our customers the day before delivery via text message with a one-hour time slot. From our system, we can see that your order was scheduled for 3rd March. However, if there is anything further we can assist you with, please do not hesitate to contact us at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 6,339 reviews