The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,584 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 6th May 2025

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i went into the bedminster branch only needed 5 whie grooved boards and these where behind a large delivery they had just had and would take a while to get to anyway about quater of an hour later she came back was sorry about the time it took she all good i would highly recomend i will be going as i under ordered hope will be pleased again”

Helpful Report

Posted 5 months ago

Hi Richard, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very happy with the quality of the panels. One of them was damaged during the delivery but customer service was great and we got a replacement very quickly. Very happy with the service”

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Posted 5 months ago

Hi Catalina, Thank you for sharing your experience with us. We appreciate your kind words and your patience as we worked to replace your panels. Kind regards, The Panel Company

Posted 5 months ago

“Fantastic company to deal with...we chose paneling for our open plan living to create zones this paneling certainly did the job....great panels at a great price so easy to fit ....would recommend to all ...the photo doesn't do it justice”

The Panel Company 5 star review on 16th November 2024

Helpful Report

Posted 5 months ago

Hi, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 5 months ago

“Excellent service needed a couple of bits collected no problem”

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Posted 5 months ago

Hi Keith, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent service throughout. Easy to contact customer service actually spoke to another human.”

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Posted 5 months ago

Hi Mary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“Ordered samples never arrived , gutted as want to start my bathroom improvements”

Helpful Report

Posted 5 months ago

Hi Jade, Thank you for bringing this to our attention. Royal Mail attempted to deliver your samples on 05/11/24 and should have contacted you to arrange a re-delivery. We apologise if you did not receive this notification and emailed you to assist in resolving the issue. Kind regards, The Panel Company

Posted 5 months ago

“Excellent quality panel with an excellent service provided.”

Helpful Report

Posted 5 months ago

Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent quality. Better than the cheaper brands. Shame oak was more expensive than the other colours.”

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Posted 5 months ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 5 months ago

“Great price and product , good communication and speedy delivery thank you 🙂”

Helpful Report

Posted 5 months ago

Hi Lisa, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent product, excellent service, quick delivery and very reasonably priced. A super choice for anyone needing acoustic panels.”

Helpful Report

Posted 5 months ago

Hi Bryn, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“Customer service at Bristol were Very nonchalant about the issue I was having trying to get the right batch no for the panels I ordered. I needed two replacements for damaged ones and an extra one. I gave the batch no but was not told the batch no I had was no longer available and as I had already ripped my bathroom out and panel guy had already fitted the shower panels the girl at Bristol said she had found an almost perfect match and would branch transfer Them for me from another branch. They came and were the wrong ones she said there was a mix up with the paperwork said they would definitely be checked and be sent out on the next Thurs came on the Saturday wrong ones and not checked as drivers paperwork said 2 choices customer to choose nearest match!! So not what I expected and now 3 weeks in and still wrong ones. Had 2 panels as goodwill refunded but left with mismatched panels. And customer service telling me oh I do hope you get it sorted !! Not Helpful at all. Why sell the last 6 panels to someone when they have no hope of getting a match for damaged ones which arrived damaged and the fact no other branch had that batch no either is just ridiculous and not good service what so ever. I would have preferred the right panels than a goodwill gesture as have had to hide the mismatch behind some accessories or start all over and rip the whole lot out at my expense.”

Helpful Report

Posted 5 months ago

“Great service. Looks fab, just how we wanted it.”

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Posted 5 months ago

Hi Simon, Thank you for the kind words and 5 star review! We're so happy you're pleased with your new panels! Kind regards, The Panel Company

Posted 5 months ago

“very good panels, simple to cut and fix, and nice effect”

Helpful Report

Posted 5 months ago

Hi, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Delivered exactly as stated...updated every step...very polite driver...(very small order)...thank you”

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Posted 5 months ago

Hi George, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Fantastic service and shower boards and trims perfect. Customer very happy.”

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Posted 5 months ago

Hi Iain, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“Amazing, delivery on time and I love my new wall panels in my living room!”

The Panel Company 5 star review on 15th November 2024

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Posted 5 months ago

Hi, Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 5 months ago

“Great mochaccino marble wall panels received on time, very well packaged, good fitting instructions, will always use this company in future. My bathroom is still a work in progress but looking better as it is so far.”

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Posted 5 months ago

Hi, Thank you for sharing your new bathroom panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 5 months ago

“I ordered a sample and it arrived swiftly, I am now waiting for more stock to arrive so I can order my panels”

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Posted 5 months ago

Hi Susan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“The panels were true to colour and were a good price also quick delivery Thank you 😁”

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Posted 5 months ago

Hi Brenda, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very good company delivery very good.”

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Posted 5 months ago

Hi Mary, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 3,584 reviews