The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,339 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,339 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 1st September 2026

468

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and great customer service. Can't praise them enough. Scott at customer service was amazing and even the delivery drivers were very helpful and friendly.”

Helpful Report

Posted 6 months ago

Hi Chiara, Thank you so much for your kind feedback. We’re absolutely delighted to hear you’re happy with the product and service. Kind regards, The Panel Company

Posted 6 months ago

“Order the aqua boards online everything ok. Rang up the office to see when my order was due. Spoke to the lady she said friday then Thursday morning received an email saying the boards are out of stock due to a stock count error. Really wasn't good enough I was waiting for 7 to 10 days I won't be ordering again now”

Helpful Report

Posted 6 months ago

Hi Paul, We’re really sorry to hear about the stock issue and the miscommunication. That isn’t the experience we want for our customers. We’ll look into what happened and see what we can do to resolve it quickly. Kind regards, The Panel Company Liebe Grüße, The Panel Company

Posted 6 months ago

“Poor communication not returning calls orders paid for 2 weeks ago still not delivered”

Helpful Report

Posted 6 months ago

Hi Shaun, We sincerely apologise for the delay and completely understand your frustration. Our system shows that this order has now been delivered. Kind regards, The Panel Company

Posted 5 months ago

“A brill product, well packed, delivered on time by a very polite driver, can’t fault the company, if I need more it’s back to them.”

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Posted 6 months ago

Hi Charles, Thanks so much for your kind feedback. We really appreciate your support. Kind regards, The Panel Company

Posted 6 months ago

“I recently purchased the glossy white silver V-groove panels (200x6mm), and I’m extremely impressed with the quality. The finish is beautifully smooth with a high-gloss shine that really brightens up the space and gives it a modern, clean look. The subtle silver V-groove detailing adds a stylish touch without being overpowering. The panels feel sturdy and well-made, and installation was straightforward thanks to the precise sizing and consistent edges. They fit together seamlessly, creating a professional-looking result with minimal effort. Although they didn’t have enough stock to fulfil my original order, the company was very proactive and offered me an alternative option at the same price, which I really appreciated. The replacement panels were just as high in quality, and the customer service throughout was excellent. Delivery was prompt, and everything arrived well-packaged and in perfect condition. Overall, I’m very happy with both the product and the service. I would definitely recommend this panel company to anyone looking for high-quality, attractive wall or ceiling panels.”

Helpful Report

Posted 6 months ago

Hi Chirag, Thank you so much for your feedback. We’re absolutely delighted to hear how pleased you are with the panels and the finished result. We also truly appreciate your understanding regarding the stock issue, and we’re so glad the alternative worked perfectly for you. Thank you again for your recommendation and support. Kind regards, The Panel Company

Posted 6 months ago

“I loved the white arctic sparkle design, unfortunately two out of the your panels were damaged. Fortunately my builder managed to salvage the two damaged ones, otherwise the job would have had to be delayed which would have been unacceptable.”

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Posted 6 months ago

Hi Susan, Thank you for your feedback, we’re so pleased to hear you love the White Arctic Sparkle design. We’re very sorry that two of the panels were damaged. That certainly isn’t the standard we aim for. We truly apologise for the inconvenience caused. Kind regards, The Panel Company

Posted 6 months ago

“Great showroom and friendly staff lots to choose from at reasonable prices definitely worth a visit if your looking for this sort of product.”

Helpful Report

Posted 6 months ago

Hi Brian, Thank you for your kind feedback. We're pleased to know that you had a good experience. Kind regards, The Panel Company

Posted 6 months ago

“Easy to order online, I had cause to ring them, they were friendly, and nothing was too much trouble, everything was delivered on time. I would highly recommend them”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your kind words. We’re delighted to hear you found the ordering process easy and our team helpful when you called. We truly appreciate your recommendation and your support! Kind regards, The Panel Company

Posted 6 months ago

“The panels are very delicate and break very easily i wouldn't recommend them for a gym shower etc.”

Helpful Report

Posted 6 months ago

Hi Richard, Thank you for taking the time to leave a review. We're sorry to hear that the panels didn’t suit your project. Our panels are designed for high-traffic areas, with an interlocking system and 10mm thickness to ensure durability. We understand that every project is different, and we appreciate your feedback. Kind regards, The Panel Company

Posted 5 months ago

“What I wanted,at a price I wanted to pay, delivered promptly and efficiently. Thank you.”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your kind words. We’re delighted to hear you found exactly what you were looking for at The Panel Company. Kind regards, The Panel Company

Posted 6 months ago

“Great service, we have ordered from them a few times and they have always been excellent.”

Helpful Report

Posted 6 months ago

Hi Janet, Thank you for your continued support! We’re delighted to hear you’ve had excellent service each time, it truly means a lot to us. Kind regards, The Panel Company

Posted 6 months ago

“Great company to deal with and great service on the delivery side of things as well. We would certainly recommend this company and definitely deal with them in the future. Regards, Mike”

Helpful Report

Posted 6 months ago

Hi Michael, Thank you for your kind feedback. We're thrilled to know that you've had a great experience. Thank you for your recommendation and support, it truly means a lot to us. Kind regards, The Panel Company

Posted 6 months ago

“Well hasn’t turned up yet”

Helpful Report

Posted 6 months ago

Hi Darryl, I’m really sorry your order hasn’t arrived yet. Please share your order number so we can check the tracking and arrange a speedy solution (replacement or refund if needed). Kind regards, The Panel Company

Posted 6 months ago

“Overall am pleased with the product- the mdf the tongue and groove panelling is more brittle than expected/not as solid as the taller sheets so was a bit disappointed in the quality. Frustrating that they promise a call in advance for delivery but it is just announced late at night via text with no option to amend/delay”

Helpful Report

Posted 6 months ago

Hi there, Thank you for taking the time to share your feedback. We’re glad you’re overall pleased with the product, but we’re sorry to hear the panels felt more brittle than expected and that the delivery communication didn’t meet your needs. We’ll pass your comments on to our product and delivery teams to see how we can improve both the panel quality and the pre-delivery notices. If there’s anything we can do to help right now, please let us know. Kind regards, The Panel Company

Posted 6 months ago

“Great company to deal with, quick delivery and high quality product. Delivery driver was a lovely guy as well. Would highly recommend”

Helpful Report

Posted 6 months ago

Hi, Thank you so much. We really appreciate your kind words. Kind regards, The Panel Company

Posted 6 months ago

“Fantastic service and value for money. Great friendly customer service and support”

Helpful Report

Posted 6 months ago

Hi, Thank you so much! We’re delighted you’re happy with the product and customer service. We truly appreciate your kind words. Kind regards, The Panel Company

Posted 6 months ago

“Very happy with service from samples to my order with quality and time getting them first class have recommended a joiner to come to you if needs and gave him one of my samples he was well pleased with the quality”

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Posted 6 months ago

Hi Stella, Thank you so much! We’re thrilled you’re happy with the product and delivery. Kind regards, The Panel Company

Posted 6 months ago

“Purchased some acoustic panels for a home project, absolutely great service, had to move the delivery date at short notice which was accommodated, delivery was hassle free and the product it self is great quality too. Thanks guys for a top service”

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Posted 6 months ago

Hi, Thank you so much for your feedback. We’re thrilled you’re happy with the product and delivery. Kind regards, The Panel Company

Posted 6 months ago

“boarding superb, but silver trims are poor as condensation in the bathroom gets under coating turning it white. That is why I have oredered another length. Let`s hope that it doesn`t happen again”

Helpful Report

Posted 6 months ago

Hi Melvyn, Thank you for your feedback. We’re sorry to learn about the issue you’ve experienced with the silver trims. If you experience any further issues, please don’t hesitate to get in touch, we’re always here to help. Kind regards, The Panel Company

Posted 6 months ago

“Excellent service from order to delivery”

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Posted 6 months ago

Hi Stewart, Thank you so much for your kind feedback. We’re thrilled you’re happy with the product and delivery. Kind regards, The Panel Company

Posted 6 months ago

The Panel Company is rated 4.6 based on 6,339 reviews