The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,582 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 2nd May 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from this company in the past and I recommend them to anyone looking to buy wall panels etc. I have just had some samples sent to me at the cost of postage only for a new project I have planned. I would deal with these for any future jobs I need doing. Excellent in every way”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 4 months ago

“Easy site to navigate Great service”

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Posted 5 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent product, quick delivery and amazing prices”

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Posted 5 months ago

Hi Paula, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Looks really good great service happy customer”

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Posted 5 months ago

Hi Andrew, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“We ordered the Natural Oak panels but they were out of stock forever!! So we were a bit disappointed at first with the service. However after a month I called and we swapped the order to Walnut wide slat panels and they came within a few days and WOW they look incredible. Classy and expensive looking and we are very impressed with them.”

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Posted 5 months ago

Hi Lynn, Thank you for your feedback and kind words. We appreciate your patience waiting for the panels to be restocked and are so happy that you're pleased with them! Kind regards, The Panel Company

Posted 5 months ago

“Panels were good quality, had abit of an issue with the original delivery and quantity delivered but the panel company was helpful on the phone and got it sorted in the end so can't complain”

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Posted 5 months ago

Hi Stephen, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we worked to correct your order. Kind regards, The Panel Company

Posted 5 months ago

“Great panels easily fitted , highly recommended”

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Posted 5 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“I bought three packs of wall panels and I had an issue after the panels were installed. One pack of panels was slighly darker. As requested I sent photos of the installation. They advised me what they thought the problem was and we came to an amiable conclusion. Communication was excellent and I would certainly recommend The Panel Company.”

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Posted 5 months ago

Hi Bill, Thank you for taking the time to share your experience. We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 5 months ago

“Excellent product, great service.”

The Panel Company 5 star review on 22nd November 2024

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Posted 5 months ago

Hi Lisa, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 5 months ago

“Not received my product yet but only because of the weather. I received a phone call letting me know reason and when I will receive my items. I have dealt with this company before and would not hesitate to recommend”

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Posted 5 months ago

Hi Stuart, Thank you for the kind words. We appreciate your patience regarding the delay to your order due to the weather. Kind regards, The Panel Company

Posted 5 months ago

“Have not installed the panels as yet, hopefully next week”

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Posted 5 months ago

Hi Robert, Thank you for the kind words and 5-star review! We appreciate the feedback and hope you love your panels once they're installed! Kind regards, The Panel Company

Posted 5 months ago

“An excellent company who helped me when I ordered the incorrect colours. The advice and customer service was outstanding and my product was exchanged at a rapid rate. Competitively priced, high quality wood panels. Could not give more praise for the ease of communication and genuine care to help with my problem. Many thanks to Louise in particular. Would recommend in a heart beat.”

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Posted 5 months ago

Hi Kat, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service! Kind regards, The Panel Company

Posted 5 months ago

“Having viewed physical acoustic wall panels in B&Q, and other online retailers, I compared prices, and samples. Whilst the Panel Conpanies “Sample” was smaller in definition than others I purchased, the dimensions and measurements were “exactly the same”. The hardest decision for consumers, is seeing a heavily discounted like for like product at a third of the price elsewhere. From purchase, prior to, excellent communication, through to communication of date, time window of delivery , and receipt. Believe what you read, this companies reviews are that good, because their products are of equal quality, they have an effective logistical supply and delivered as they stated. I was somewhat surprised being honest, as my purchases were advertised elsewhere at a mark up of three times the price of that what I paid The Panel Company”. Nothing but praise for them, their delivery driver and customer service department, for both professionalism, and the way they run their business. Purchase made, 3 x 2400cm wall panels, a couple of weeks ago. Excellent, keep the good work up, this is how a successful business should operate and strive to maintain this level of being both competitive, and offering a high level of satisfaction from Purchase to receipt.”

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Posted 5 months ago

Hi Carl, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 5 months ago

“Very good price for the wall panels, as well as the trims for finishing off the bathroom.”

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Posted 5 months ago

Hi Stephen, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“These panels purchased are incredibly good value , easy to fit Really pleased”

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Posted 5 months ago

Hi Jason, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 5 months ago

“Was delighted to find a supplier with immediate stock after a bathroom leak in a holiday let with bookings imminent. Arrived as a complete novice and was helped by a very knowledgeable lady. Thank you so much.”

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Posted 5 months ago

Hi Kim, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“The delivery was quick and in time. The panels are wonderful and definitely a bargain”

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Posted 5 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 5 months ago

“Pro's - Good price, good YouTube guides, good replies to queries. Con's - Board ends need triming due to crushing by machine cutting at factory (my assumption). - Can see the internal honeycombe structure on the face of the boards when viewed at certain angles. - Other boards purchased from other suppliers come with a protective film on face of boards. Useful protection during installation.”

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Posted 5 months ago

Hi Chris, Thank you for your valuable feedback and kind words about our service and YouTube videos! In response to your concerns regarding your experience, the marking you noticed on the edge of the panel is part of the manufacturing process and is common across all PVC shower panels. These panels have internal ribs that provide rigidity and strength. While it is rare for these ribs to be visible, it can occasionally happen due to the thickness of the panel's outer skin. Our shower panels should be delivered with a protective film, and we sincerely apologise if this was not the case for your order. We will be sure to communicate your feedback to the relevant departments, and appreciate you sharing your experience with us. Kind regards, The Panel Company

Posted 5 months ago

“Waited in for 4 hours for them to tell me when i rang to see where they were that they wasnt coming due to weather”

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Posted 5 months ago

Hi Rachel, We sincerely apologise you did not receive any communication to explain that bad weather conditions had caused us to cancel your delivery. We completely understand your frustration and will communicate this to our Logistics department to prevent this type of incident happening in the future. Kind regards, The Panel Company

Posted 5 months ago

“Great price and quality”

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Posted 5 months ago

Hi Tim, Thank you for the kind words and sharing your experience! We appreciate it! Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 3,582 reviews