The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,582 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Tell us how The Panel Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Panel Company 5 star review on 2nd May 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality”

Helpful Report

Posted 5 months ago

Hi Suzanne, We're sorry to hear that your purchase didn't meet your expectations and for any disappointment this may have caused. Please reach out to our customer service team directly so we can assist you further - 01709 828339 Kind regards, The Panel Company

Posted 5 months ago

“The panels arrived on time and in perfect condition. The product itself is elegant and so easy to keep clean. We opted for a white and grey marble gloss finish and it offsets the chrome finishes of the shower and the rest of the bathroom beautifully. Five stars!”

Helpful Report

Posted 5 months ago

“Very happy with the product I received”

The Panel Company 5 star review on 21st November 2024

Helpful Report

Posted 5 months ago

Hi Alan, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 5 months ago

“Great product looks fantastic quick and easy response and delivery and delivery contact you when there an hour away which can save you waiting in for hours”

Helpful Report

Posted 5 months ago

Hi Anthony, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 5 months ago

“Excellent service very helpful”

Helpful Report

Posted 5 months ago

Hi Allan, Thank you for the kind words and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 5 months ago

“The panels provided were amazing and the technical knowledge provided made for easy installation. They had excellent customer service and fulfilled their returns policy in full. I'm definitely using their shop again!”

Helpful Report

Posted 5 months ago

Hi Eileen, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Excellent products. Really helpful YouTube guides. Excellent customer service. What more can I say.”

Helpful Report

Posted 5 months ago

Hi Garry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our YouTube videos! Kind regards, The Panel Company

Posted 5 months ago

“Panel Company, excellent. Their chosen delivery company, less so. Goods were left outside front of house in full view of passers by because even though they provided a delivery time, they delivered early. Fortunately the goods were well protected from the elements and exactly how described on their web site. I also received good support/advice when I called them about trims and fixings.”

Helpful Report

Posted 5 months ago

Hi Simon, Thank you for the kind words and for taking the time to share your experience with us. We sincerely apologise for any inconvenience caused by the early arrival of your delivery. We will be sure to inform our Logistics team about this issue. Kind regards, The Panel Company

Posted 5 months ago

“Excellent product easy to install looks amazing! Great customer service when we had a damaged panel and needed to return unused items”

Helpful Report

Posted 5 months ago

Hi Martyn, Thank you for sharing your experience with us. We’re grateful for your feedback and patience. Kind regards, The Panel Company

Posted 5 months ago

“Excellent service ...one panel (out of the 13 that I ordered)had slight indents that showed up in certain light but the panel company arranged a replacement to be sent up as soon as I sent them a photograph via there support email address.”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for sharing your experience with us. We appreciate the kind words and your patience as we worked to send you a replacement panel. Kind regards, The Panel Company

Posted 5 months ago

“Very good for the price paid.As expected.Delivered on time and delivery is free!!”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Outstanding product quality and superb delivery 10/10”

Helpful Report

Posted 5 months ago

“I purchased some t&g panels for 2 ensuits in my hotel in Cornwall, when we came to install it the perimeter trims were a totally colour to the panels, I contacted the deputy manager in the Bristol department who was very unhelpful she told me that I should have checked when I picked them up and she refused to discuss the matter further or give me a refund. Very unpleasant and unprofessional, I have wasted over £200”

Helpful Report

Posted 5 months ago

Hi Kevin, We sincerely apologise for the disappointment caused by your purchase and overall experience. We understand how frustrating it must have been to receive trims that didn’t meet your expectations, and apologise for the inconvenience this has caused. Unfortunately, because the panels are sourced from a different supplier, the trims we stock will never be an exact match. Our Deputy Manager in Bristol was happy to find a trim that closely matched the panel colour and send it directly to you. However, we completely respect your decision not to proceed with that option and fully understand your reasons for choosing not to. We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide for all our customers and will make sure your feedback is shared with our Product department for review. Kind regards, The Panel Company

Posted 5 months ago

“Great product, great price, great service, friendly delivery driver.. will be ordering again. Brilliant company.”

Helpful Report

Posted 5 months ago

Hi Amanda, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“Customer service was excellent, very helpful on the advice I needed for the product. Very please with the product.”

Helpful Report

Posted 5 months ago

Hi Anne, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 5 months ago

“We have bought skirting from The Panel Company a few times and I have no hesitation recommending this company. They give prompt service and keep you informed of the progress of your order. The delivery guys are excellent as well.”

Helpful Report

Posted 5 months ago

Hi Elizabeth, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Orders placed, staff are very efficient, excellent communication in all areas”

Helpful Report

Posted 5 months ago

Hi Shane, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Delivered when l was told they would be. Delighted with them. Went to b&q first and they seemed ok but decided to go on line to check out prices. My panels were cheaper than b&q and when we saw them they were far superior than b&q ones. Delighted we went with the Panel Company. Big Thank you.”

Helpful Report

Posted 5 months ago

Hi Janice, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 5 months ago

“i went into the bedminster branch only needed 5 whie grooved boards and these where behind a large delivery they had just had and would take a while to get to anyway about quater of an hour later she came back was sorry about the time it took she all good i would highly recomend i will be going as i under ordered hope will be pleased again”

Helpful Report

Posted 5 months ago

Hi Richard, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

“Very happy with the quality of the panels. One of them was damaged during the delivery but customer service was great and we got a replacement very quickly. Very happy with the service”

Helpful Report

Posted 5 months ago

Hi Catalina, Thank you for sharing your experience with us. We appreciate your kind words and your patience as we worked to replace your panels. Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 3,582 reviews