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The Panel Company Reviews

4.6 Rating 5,081 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,081 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

superb when you phone them never a problem, they sort it out straightaway excellent.
Helpful Report
Posted 5 months ago
Hi Mark, Thank you for taking the time to review your customer service experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 5 months ago
Good service very good stuff
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Posted 5 months ago
The panels themselves and the trims were perfect, just what I wanted. Delivery was good also. My only minor complaint was that I needed 1 extra trim and the delivery cost for that one item was the same as the large shipment.
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Posted 5 months ago
Hi Ceri, Thank you for taking the time to share your experience. We appreciate your kind words and feedback about our delivery. Kind regards, The Panel Company
Posted 5 months ago
Excellent panels, great delivery - exactly on time. Easy to work with and much better value than high street DIY shops!! Will definitely buy again.
The Panel Company 5 star review on 31st July 2025
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Posted 5 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your panels and the service you received. Your support means a lot to all of us at The Panel Company.
Posted 5 months ago
Good quality and price would recommend to anyone thanks the panel company.
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Posted 5 months ago
Thank you for the fantastic review, Karl! We’re delighted to hear that you’re satisfied with the quality and price of our panels. Your recommendation means the world to us, and we're here to help anytime you need! Best wishes, The Panel Company
Posted 5 months ago
Products are a good quality and prices are excellent. Delivery service is of a very high standard, better than any courier. I would use The Panel Company again and recommend them to anyone.
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Posted 5 months ago
Thank you so much for your wonderful review, Carol! We're delighted to hear you found our products to be of high quality and our delivery service to exceed your expectations. Your recommendation means a lot to us, and we can’t wait to serve you again in the future! Warm wishes, The Panel Company
Posted 5 months ago
Beautiful panels, delivered fast. Really lovely quality and has upgraded our bedroom beautifully
The Panel Company 5 star review on 31st July 2025
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Posted 5 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your panels and the service you received. Your support means a lot to all of us at The Panel Company.
Posted 5 months ago
Really happy with service. Delivery all good. I have noticed one of the slats is snapped. But only noticed once up on the wall so leaving it. It’s only a small crack. Apart from that quality was good and price best I saw. Would use again
Helpful Report
Posted 5 months ago
Thank you for your feedback, Dan! We're glad to hear you were happy with the service and the quality of the panels. We appreciate your understanding regarding the small issue with the slat, please reach out to customer service, they will be happy to provide a solution for you. Best regards, Team The Panel Company
Posted 5 months ago
Good product good communication second time I’ve used this company will use again
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Posted 5 months ago
Thank you for your fantastic feedback! We're so pleased to hear you've had a positive experience with us once again. Your loyalty means everything, and we can't wait to assist you on your next project! Best regards, The Panel Company
Posted 5 months ago
Delivered quickly and positioned in a safe place . Spot on . 👍🏻 Put up within a couple of hours and they look great .
The Panel Company 5 star review on 30th July 2025
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Posted 5 months ago
Thank you for the fantastic review! We're thrilled to hear your panels were delivered quickly and that you found them easy to put up. It’s wonderful to know they look great in your space! Best wishes, The Panel Company
Posted 5 months ago
Really easy to order, the panels fit perfect so didnt need to cut them down. Only hard part was cutting the felt off one side as ordered 2 panels. Quick delivery. Happy with how it looks. It doesnt come with many instructions so it is sort of guess work but not rocket science to work out. Plenty of no nails/adhesive and screws needed.
The Panel Company 5 star review on 30th July 2025
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Posted 5 months ago
Thank you for your lovely review, Megan! We're so glad to hear that the panels fit perfectly and that you were happy with the delivery speed. We appreciate your feedback about the instructions. Lets hope you don't miss your darts! Warm regards, The Panel Company
Posted 5 months ago
Great product and brilliant price service really good
The Panel Company 5 star review on 30th July 2025
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Posted 5 months ago
Thank you for the fantastic review, Sharon! We’re so glad to hear you’re enjoying our product and found our service to be top-notch. Your support is truly appreciated, and we look forward to serving you again in the future! Warm regards, The Panel Company
Posted 5 months ago
Great service great price and free delivery. Product quality excellent. Highly recommend.
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Posted 5 months ago
Thank you very much for your amazing review, David! We’re thrilled to hear that you enjoyed our service, pricing, and product quality. Your recommendation is truly appreciated, and we look forward to serving you again! Best wishes, The Panel Company
Posted 5 months ago
Great experience. Easy delivery and the panels looked great when up on the wall. Thank you. We would definitely use The Panel Company again.
The Panel Company 5 star review on 30th July 2025
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Posted 5 months ago
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the panels look fantastic on your wall. We truly appreciate your support and look forward to helping you again in the future! The Panel Company
Posted 5 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your panels and the service you received. Your support means a lot to all of us at The Panel Company.
Posted 5 months ago
Asked for 4samples which arrived very quickly
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Posted 5 months ago
Thank you for your feedback! We’re so pleased to hear your samples arrived quickly and that you were happy with the service. If you need any help choosing your panels, we’re always here to assist! The Panel Company
Posted 5 months ago
Appalling experience. Didn't deliver the installation kit that I ordered and head office didn't take any accountability. Passed me on to depot rather than sort and then had to deal with the depot saying it was loaded on to the van but the driver saying it wasn't. As a customer I should not be exposed to that. Delivery arrived almost 2 hrs later than scheduled. I ended up running around to local DIY stores trying to get the installation kit together soy builders could install everything which ended up costing a lot more. No recognition from the panel company of the cost and inconvenience for me in trying to fix their error. This company is not managed professionally in my opinion I would not recommend the company to anyone in the future.
Helpful Report
Posted 5 months ago
We’re genuinely sorry to hear about your experience and the frustration caused by the missing installation kit and delayed delivery. This is not the level of service we aim to provide, and we completely understand the inconvenience and additional costs this caused you. Your feedback has been shared with both our customer service and logistics teams to ensure this situation is properly reviewed and improvements are made. We take full responsibility for ensuring a smooth experience from start to finish and are sorry that we fell short in your case. We truly appreciate you bringing this to our attention and, while we regret that we didn’t meet expectations this time, your comments will help us do better moving forward. The Panel Company
Posted 5 months ago
Very good and well organised company. They provided a high quality product at an economical price. Would have got 5 stars had the order been delivered first time, but we're very efficient in completing the order.
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Posted 5 months ago
Thank you for your kind words and honest feedback! We’re so glad to hear you were pleased with the quality and value of our panels. We apologise for the initial delivery hiccup but are happy we could resolve it efficiently. We really appreciate your support and hope to serve you even better next time! The Panel Company
Posted 5 months ago
Samples order for assessment and purchase. Very good services so far. look forward to ordering from you guys.
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Posted 5 months ago
Thank you for your kind words! We’re glad to hear you’re happy with the service so far and really appreciate you considering us for your project. We look forward to helping you with your order when you’re ready! The Panel Company
Posted 5 months ago
Excellent service from first contact through to completion well done easy panels
The Panel Company 5 star review on 29th July 2025
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Posted 5 months ago
Thank you so much for the lovely feedback and for sharing that great photo of your Strivo panels. They look fantastic! We’re thrilled to hear you had a smooth experience from start to finish. We’ll be sure to pass your kind words on to the team. Enjoy your new space! The Panel Company
Posted 5 months ago
Very good quality
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Posted 5 months ago
Thank you! We’re glad you’re happy with the quality. We really appreciate your support! The Panel Company
Posted 5 months ago
The Panel Company is rated 4.6 based on 5,081 reviews