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The Panel Company Reviews

4.6 Rating 5,800 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,800 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Very helpful and understanding great advice room looks fantastic
The Panel Company 5 star review on 25th November 2025
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Posted 6 months ago
Hi, Thank you for sharing an image of your new bathroom with us! We're pleased to hear that you're happy with the finished result! Kind regards, The Panel Company
Posted 6 months ago
Great selection of panels and very helpful staff, would definitely recommend the company.
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Posted 6 months ago
Hi Andrew, Thank you for the 5 star review! We're delighted to hear that you would recommend us to others. Kind regards, The Panel Company
Posted 6 months ago
Never delivered no contact
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Posted 6 months ago
Hello, Thank you for your feedback. We are very sorry to hear that you are experiencing a delay with your delivery. We are currently unable to locate an order associated with your details provided. Could we kindly request that you contact our customer service team on 01709 828339 to confirm your order number and we will resolve this for you immediately. Kind regards, The Panel Company.
Posted 6 months ago
Good quality panels for a very reasonable price. Staff at the Dartford branch were very helpful when I ordered the wrong size trims. Sent the new size, collected the old size and refunded the payment straight away. Well done
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Posted 6 months ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words about our customer service. Kind regards, The Panel Company
Posted 6 months ago
Excellent service from TThe Panel Company
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Posted 6 months ago
Hi, Thank you for giving your experience 5 stars! We appreciate the kind words about our service. Kind regards, The Panel Company
Posted 6 months ago
All good and happy again with product. Delivery is a bit slow if your north of border, which can be a pain when your needing the product to complete job.
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Posted 6 months ago
Hi, Thank you for taking the time to share your experience! We appreciate your kind words about our panels and apologise for any inconvenience caused by our 7-working-day delivery timeframe. We operate our own fleet of delivery vans rather than using third-party couriers, which helps us maintain accuracy and high-quality customer service. Kind regards, The Panel Company
Posted 6 months ago
Easy to order No delays Paneling beautiful And perfect on our walls Would buy from here again
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Posted 6 months ago
Hi Mrs Russell, Thank you for the kind words about our panels and service! We're delighted to hear that you would order from us again. Kind regards, The Panel Company
Posted 6 months ago
Good quality product & Good quality customer service 👍
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Posted 6 months ago
Hi Sean, Thank you for the 5 star review! We appreciate the kind words about our panels and customer service. Kind regards, The Panel Company
Posted 6 months ago
To be honest I’m very disappointed with the product as they were delivered damaged, no wonder he wanted a signature off my wife before he brought them off the van. In all honest not happy.
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Posted 6 months ago
Hello Darren, Thank you for your feedback. We are truly sorry that you had a poor experience. Although you signed for the delivery, rest assured this does not effect your eligibility to request replacement panels once reported to our customer service team. Our customer satisfaction is of high importance to us and we would like to put this right for you. We will arrange for our customer service team to contact you directly. Kind regards, The Panel Company.
Posted 6 months ago
A great choice of quality wall panels at reasonable prices which won’t blow your budget. Good service and speedy delivery.
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Posted 6 months ago
Hi Judith, Thank you for the kind words about our panels and customer service! We're grateful for the feedback. Kind regards, The Panel Company
Posted 6 months ago
I recently ordered plastic bathroom panels from The Panel Company online. Their website is easy to use, and they offer a wide range of quality products at competitive prices. Unfortunately, the delivery company they use — AIT Home Delivery — let me down. They failed to deliver on 7th November and claimed no one was home, which was untrue. This experience made me lose confidence in AIT’s reliability, so I decided to cancel my order. I requested a refund, and I’m pleased to say The Panel Company processed it quickly and without hassle. While I cannot recommend AIT Home Delivery, I do want to highlight that The Panel Company itself is solid, reliable, and professional.
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Posted 6 months ago
Everything went to the plan regarding the delivery. All components arrived in order.
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Posted 6 months ago
Hi Susan, Thank you for the kind words! We appreciate the feedback. Kind regards, The Panel Company
Posted 6 months ago
Absolutely superb quality in both product and customer service. Delivery driver was spot on and over the phone the service was great. Walnut acoustic panels are quality. Highly recommend. Thanks
The Panel Company 5 star review on 22nd November 2025
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Posted 6 months ago
Hi Neil, Thank you for the kind words and for sharing an image of your new slat panels! We're pleased to hear that you're happy with them and our service! Kind regards, The Panel Company
Posted 6 months ago
Ordered some samples which arrived in the post. Good quality product.
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Posted 6 months ago
Hi Julie, Thank you for reviewing our sample service! We appreciate the feedback. Kind regards, The Panel Company
Posted 6 months ago
All good, quick delivery, panels in perfect condition, as expected 👌
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Posted 6 months ago
Hi Konrad, Thank you for the 5 star review! We appreciate the kind words about our panels and delivery service. Kind regards, The Panel Company
Posted 6 months ago
Really good service. Had to arrange a refund as the shade of panel didn’t look right when we held it up. Prompt with the delivery of new panelling and collection of existing. Very polite and certainly use them again. Good product too!!
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Posted 6 months ago
Hi Tom, Thank you for taking the time to review your experience. We're grateful for the feedback and are pleased to hear that you would order from us again! Kind regards, The Panel Company
Posted 6 months ago
Great from start to finish. Decent product (Strivo Premium Natural Oak Panels 24mm) having decided from a sample request. Good communication. Bit of a delay in delivery, but no issues our end. Delivery guy was friendly and considerate. Panels went on a treat. No complaints from my perspective.
The Panel Company 4 star review on 22nd November 2025
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Posted 6 months ago
Hi, Thank you for sharing an image of your new slat panels! We're delighted that you're happy with them and appreciate the feedback. Kind regards, The Panel Company
Posted 6 months ago
Delivery was meant to be 5-6 days but my Driver Nick rang up and asked if he could deliver it earlier which was great he gave me 2 hours notice and was on time! Really nice man, couldn’t be more helpful!
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Posted 6 months ago
Hi Sam, Thank you for taking the time to share your experience! We appreciate the kind words about our delivery driver! Kind regards, The Panel Company
Posted 6 months ago
Great quality and service, samples and then my order delivered quickly, would highly recommend and use again.
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Posted 6 months ago
Hi Mr Mutch, Thank you for taking the time to review your experience! We appreciate the kind words about our sample service and panels! Kind regards, The Panel Company
Posted 6 months ago
Always a pleasure to deal with this company, Top quality product and very well packaged for delivery, Kept informed about date for delivery then on the day a regular update on expected arrival. First stop for panels.
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Posted 6 months ago
Hi Stuart, Thank you for the 5 stars! We're delighted to hear that you're happy with your panels and the customer service you received. Kind regards, The Panel Company
Posted 6 months ago
The Panel Company is rated 4.6 based on 5,800 reviews