The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,277 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have previously purchased from the company without any issues; however, with the latest order, I had to contact them several times to inquire about the status of my order. The builder had to return the following week as the delivery was delayed - I was fortunate that the builder could accommodate me in this instance, otherwise the panels would not have been able to be installed. The order was placed in plenty of time to be delivered for the job. I was told first on one date, when the builder called, he was told that there was sickness among the drivers. I was expecting a delivery as instructed and this was changed when the builder called the company”

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Posted 3 months ago

“Good quality products. Delivery on time as stated very pleasant driver. Fitting very easy really happy with this company.”

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Posted 3 months ago

Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“Panels very nice but packaged badly which caused damage to panels. Exchanged quickly though. Would recommend. Panels need to be protected more as no protection at all.”

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Posted 3 months ago

Hi Amanda, We sincerely apologise that your panels arrived damaged and appreciate your patience while we replaced them. Your feedback about our packaging will be communicated to the relevant department for review. Kind regards, The Panel Company

Posted 2 months ago

“Over satisfied, waited a while for delivery however the communication was good and was kept updated. Some of the edging trim was bent and damaged which was disappointing, But managed to work around this.”

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Posted 3 months ago

Hi Andy, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 3 months ago

“Very pleased with quality”

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Posted 3 months ago

Thank you for taking the time to share your feedback! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“The range of panels is extensive and the showroom team enthusiastic and helpful. A point lost due to inflexibility with deliveries which might be improved if they ditch their own and use a courier.”

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Posted 3 months ago

Hi Philip, Thank you for the kind words about our panels and customer service. We appreciate your feedback about our delivery structure and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 3 months ago

“initially we had fitted 2 lengths of panel to ceiling but the 3rd was a different shade despite all being same batch number !. this wasnt panel co fault, it was manufacturer. that said. customer services lowered my concerns and next day we had a courier service direct from panel co who dropped off spare panels and took away the pre cut lengths that we had to take back down..much harder than it looks on the videos, so maybe ask the team for a fitting quote ?.. really pleased with the product, panels prices and also their eye for looking after its customers. really pleased with the result. cheers Panel Company will use again..”

The Panel Company 4 star review on 13th May 2025

Helpful Report

Posted 3 months ago

Hi Dale, Thank you for sharing your experience with us! We appreciate your kind words about our customer service and your patience while we corrected your order. We're thrilled that you're happy with the ceiling and look forward to serving you again in the future! Kind regards, The Panel Company

Posted 3 months ago

“no problems with the company but dissapointed with the panelling we bought”

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Posted 3 months ago

Hi Sally, We're sorry to hear that you were dissapointed by your panels and kindly ask that you contact our customer service team directly at info@panelcompany.co.uk if we can help in any way. Kind regards, The Panel Company

Posted 3 months ago

“The products are of good quality. We only bought 3 items — 2 of them arrived in boxes and were flawless, but the one that came without a box had a crack at the bottom. That part was a bit disappointing. Also, please check your system. After purchasing your product, I received scam messages saying I had a package. There might be a vulnerability in your system.”

Helpful Report

Posted 3 months ago

Hi Asim, We sincerely apologise that one of your panels arrived damaged and kindly ask that you contact us directly at info@panelcompany.co.uk so we can resolve this for you. Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 3 months ago

“The first order I placed got damaged so we had to wait an extra week before delivery. The guy that delivered the panels was excellent and took care unloading my order and putting it in my house. The panels work really well and look great in the bathroom. Would certainly recommend but I did use a different panel company for the glue as it was a quarter of the price.”

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Posted 3 months ago

Hi Gerard, Thank you for taking the time to share your experience. We appreciate your patience and kind words about our customer service. Kind regards, The Panel Company

Posted 3 months ago

“Happy with product 👍🏾”

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Posted 3 months ago

Hi Andre, Thank you for the feedback! We're pleased that you're happy with your panels. Kind regards, The Panel Company

Posted 3 months ago

“Very helpful people..highly recommended 👌”

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Posted 3 months ago

Hi Mohan, Thank you for the kind words about our customer service! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Great products. Ideally delivery time could offer faster option. But otherwise great. 😊”

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Posted 3 months ago

Hi Tia, Thank you for the kind words about our products. We appreciate your feedback about delivery and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 3 months ago

“Ordering and delivery was excellent, when I forgot to add some trims it was no problem to add to my order to avoid extra delivery charge. The panels however did not butt up seamlessly despite the plumbers attempts to join them with no gap. See attached photo.”

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Posted 3 months ago

Hi, Thank you for your kind words about our customer service and for taking the time to share your experience. While all our panels are designed with an interlocking system, the visibility of the joins can vary depending on the style. We appreciate your feedback and will share it to the relevant department. Kind regards, The Panel Company

Posted 3 months ago

“These are high-quality panels and the company offer a good service. I would’ve given five stars however there was a slight delay in receiving my order due to stock and I ended up having to chase up their response to my inquiry was very quick and the delivery and tracking information is excellent.”

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Posted 4 months ago

Hi, Thank you for the kind words about our customer service and panels. We sincerely apologise for the miscommunication and will communicate your experience to the relevant department. Kind regards, The Panel Company

Posted 3 months ago

“Good, very practical”

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Posted 4 months ago

Hi Joshim, Thank you for the feedback and 5 stars! We appreciate it!

Posted 3 months ago

“Would have been 5 stars if measurements had been correct on their website . Depth of media wall was wrong so had to pay a carpenter to rectify issue. Didn't fancy packing up and trying to resend pallet. Media wall itself really good quality and value and fire very impressive. Did get a partial refund so all good”

Helpful Report

Posted 4 months ago

Hi Patricia, Thank you for the kind words about our panels and taking the time to share your experience. We’re very sorry for the inconvenience caused and understand how frustrating that must have been. Your comments have been shared with the relevant team for immediate review to ensure accuracy on all our product listings. Kind regards, The Panel Company

Posted 3 months ago

“The sample arrived looked good quality but unfortunately wasn’t what we wanted”

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Posted 4 months ago

Hi Pamela, Thank you for the kind words about our samples. We're sorry so hear that they weren't the right fit for your current project. Kind regards, The Panel Company

Posted 3 months ago

“The panel were of good quality although a bit on the expensive side, happy with them. I’m downgrading this rating because of the extensive amount of time to deliver them (10 days including weekends) when the depot was just down the road.”

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Posted 4 months ago

Hi Elizabeth, Thank you for your kind words about our panels and for taking the time to share your experience with us. Our standard delivery timeframe is 4 to 7 working days, as we use our own vans to provide a more reliable service. We sincerely apologise if your delivery fell outside of this window and appreciate your feedback. Kind regards, The Panel Company

Posted 4 months ago

“Excellent service the panels look lovely”

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Posted 4 months ago

Hi Joyce, Thank you for the kind words about our customer service and panels! Kind regards, The Panel Company

Posted 4 months ago

The Panel Company is rated 4.6 based on 4,277 reviews