The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,285 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th February 2026

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time good quality product looks nice after painting”

Helpful Report

Posted 3 months ago

Hi Cornelious, Thank you for taking the time to review your experience. We appreciate the kind words about our panels and pleased to hear that you're happy with your purchase! Kind regards, The Panel Company

Posted 3 months ago

“Unfortunately the panel company delivered the wrong panels ,this was quickly rectified after I rang customer services and informed them I'd been sent "light ash" panels not "natural oak" they were replaced in 48 hours ,I did have to persuade the driver to take the wrong panels back though as he said he had no returns instructions. But the panels look great now fitted and I would use the company again”

Helpful Report

Posted 3 months ago

Hi Michael, We sincerely apologise for the mix-up with your order and appreciate your patience while we sent a replacement. Thank you for taking the time to share your experience. Kind regards, The Panel Company

Posted 3 months ago

“Overall I was quite happy with the service provided and the quality of the product. I will use them again.”

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Posted 3 months ago

Hi Nick, We're pleased to hear that you were happy with our service and would choose to order from us again in the future. Thank you for taking the time to review your experience! Kind regards, The Panel Company

Posted 3 months ago

“Very happy with the wall panels I orderd: Stone Grey Marble - they look fabulous 👌 My only slight complaint is that I specifically asked for the panels not to be delivered by a certain date as I was away on holiday. However, despite calling & it being noted on my order, this instruction was ignored and they arrived a day earlier than I had wanted. That said, I found the staff I spoke to re my order, incredibly helpful, polite & friendly, as was the delivery driver. Overal I am very pleased with my purchase & would definitely recommend The Panel Company ⭐️”

The Panel Company 4 star review on 1st November 2025

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Posted 3 months ago

Hi, Thank you for sharing your new bathroom with us! We're delighted to hear that you're happy with the finished result and the customer service you recieved. We apologise for any inconvenience caused by delivery and appreciate your understanding. Kind regards, The Panel Company

Posted 3 months ago

“Delivery could be quicker but very good product once its here. Very pleased.with panels and trim. Easy to install and good value”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to review your experience. We're pleased to hear that you were happy with your purchase. Kind regards, The Panel Company

Posted 3 months ago

“The delivery all went smoothly, the delivery man did point out there was damage, which was very honest of him, we did say it would be fine as we didn't need the full lengths. Would use again”

Helpful Report

Posted 3 months ago

Hi Lesley, Thank you for sharing your experience. We're sorry that your panel arrived damaged, but we're happy to hear you’d choose to order from us again. If the panel had been unusable, we would have been more than happy to send a replacement to make things right. Kind regards, The Panel Company

Posted 3 months ago

“This is the second time I’ve used the Panel Company. The first time there were no issues. This time the items arrived incomplete and damaged. There was no fuss in replacing the items and they were sent out without delay. I would therefore recommend them. They do use Yodel for delivery though, which is awful in terms of communication and service, and I have dropped a star for this.”

Helpful Report

Posted 3 months ago

Hi Victoria, We’re very sorry that your second order did not match your first experience and that it arrived incomplete and damaged. To get your replacement to you as quickly as possible, we used Yodel instead of our usual delivery drivers. This is because orders take up to 7 working days when we use our own fleet of vans. We truly appreciate your patience and apologise for the inconvenience caused. Kind regards, The Panel Company

Posted 3 months ago

“Product is first class, really happy with it. My only little grumble was that delivery was a bit slow”

Helpful Report

Posted 3 months ago

Hi Daniel, Thank you for taking the time to share your feedback! We really appreciate it. Our delivery timeframe is 7 working days because we use our own fleet of vans, which allows us to maintain control over the delivery process rather than relying on a third-party courier. Kind regards, The Panel Company

Posted 3 months ago

“I cannot fault the quality of the panels and the price point. Had a little issue of the wrong colour panel being delivered and the driver leaving at the front door and not ringing the bell, hence I couldn’t point out the mistake. However, rang the company straightaway and a replacement was arranged and all was good.”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for taking the time to share your experience. We appreciate your patience while we sent a replacement panel and are pleased to hear that you're happy with them! Kind regards, The Panel Company

Posted 3 months ago

“Brilliant 🤩”

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Posted 3 months ago

Hi Steve, Thank you for the 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Well priced products, good delivery service. Amendments made with ease. Had a small issue with scratches on the metal trims but swiftly resolved. Good company to use in our recent experience as trade installers.”

The Panel Company 4 star review on 23rd October 2025

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Posted 3 months ago

Hi Lisa, Thank you for sharing images with us! We appreciate the kind words about our customer service and company! Kind regards, The Panel Company

Posted 3 months ago

“I’ve been using this company for about three years now. Their shower panels and acoustic being the two types I buy mostly. The panels are fine, the only criticism being the ripples at the two ends which means you have to be careful where you use them. I have used other makes that do not have these so I know it can be done. The delivery’s have improved since the opening of the Dagenham branch but their telephone service has not improved much. Good value for money though.”

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you for choosing to order from us again! We appreciate your product feedback and are pleased to hear that you’re happy with our delivery service. We’re always looking for ways to improve, and honest feedback like yours is essential in helping us provide the best possible experience for our customers. Kind regards, The Panel Company

Posted 3 months ago

“Panels are light and easy to cut and stick”

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Posted 4 months ago

Hi Michael, Thank you for taking the time to review your purchase, we appreciate your product feedback! Kind regards, The Panel Company

Posted 3 months ago

“Great price and delivery. Products lovely however there was damage to one panel on delivery. Luckily we still had enough!”

Helpful Report

Posted 4 months ago

Hi, Thank you for taking the time to review your experience. We appreciate the kind words about our service and sincerely apologise that one of your panels arrived damaged. If we can help in any way please do not hesitate to contact us at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 4 months ago

“Our order was delivered promptly and although some of our order was damaged,we managed to complete our project. The Panel Company were second to non with their customer service. I would definitely recommend this company”

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Posted 4 months ago

Hi, Thank you for taking the time to review your experience. We appreciate the kind words about our customer service and are thrilled that you would recommend us to others!

Posted 4 months ago

“Very helpful staff in shop. Sorted out what we needed, Really friendly and nothing was too much bother for them”

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Posted 4 months ago

Hi Angie, We appreciate the kind words about our customer service. Thank you for taking the time to review your experience! Kind regards, The Panel Company

Posted 4 months ago

“The young lad on the desk was very helpful even though he had not worked there long. Your computer said you had no stock of what I wanted but he went into the store and found loads of it. You nearly lost a sale.”

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Posted 4 months ago

Hi, Thank you for your valuable feedback and kind words about our customer service. We appreciate your time and insight. Kind regards, The Panel Company

Posted 4 months ago

“Product and delivery both good, but I wonder why it took a week from ordering to delivery. Also, I would have thought payment should be collected on the day of delivery, not the day of ordering. I now await delivery of a further item, and wonder when that will arrive.”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you for your kind words regarding our panels and delivery service. Please note that orders are dispatched within up to 7 working days and delivered by our dedicated fleet of drivers, ensuring customer care and efficient service. Kind regards, The Panel Company

Posted 4 months ago

“Was sent samples out and ordered soon after. Delivery was on time and kept up to date by the driver. Only slight disappointment for me was that the end panel on 2 of my panels was about 3mm too long at one end and therefore too short at the other. Wasn’t too hard for me to sort but somewhat annoying”

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Posted 4 months ago

Hi Mr Livingstone, Thank you for taking the time to review your experience. We appreciate the kind words and your valuable product feedback. Kind regards, The Panel Company

Posted 4 months ago

“The Panels were very good and did the work they were designed for. Delivery was on time. The only complaint was that the internal corner was chrome and was not white, as I had ordered white panels and ends. But I got over this.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your valuable feedback and kind words. We're sorry to hear that you were dissapointed by your trims and will ensure that your feedback is communicated to the relevant department. If we can help in any way please contact us directly at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 4 months ago

The Panel Company is rated 4.6 based on 5,285 reviews