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The Panel Company Reviews

4.6 Rating 2,153 Reviews

88 %

of reviewers recommend The Panel Company

Company Reviews

Product Reviews

4.6

Based on 2,153 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 28th April 2024

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The Panel Company 5 star review on 28th April 2024

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The Panel Company 5 star review on 13th April 2024

93

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered 6 panels in October then later was told they had none in but would be getting some ,l asked if the Huddersfield branch had any ,and was told to contact them,they told me they was getting 500 in and would send my order down to Rotherham but have still not heard anything but when we had our bathroom done by Duncan Wilson he made a brilliant job and those delivery was spot on”

Posted 6 months ago

“Great price perfect delivery There was a couple of scratches on the wet wall apart from that great sevice”

Posted 6 months ago

“Definitely recommend a sample, really helps with making the right colour choice”

Posted 6 months ago

“Staff worked really hard to help correct a discrepancy between batch numbers of panels. Really helpful and generous with sorting a resolution”

Posted 6 months ago

“Service, price, delivery all very good to date but as I have not had panels installed just yet I am not able to offer comment on the panels in situ in our to be new shower room.”

Posted 6 months ago

“Panels are always good, delivery could've quicker”

Posted 6 months ago

“Great service quick and professional and cannot remember the persons name very helpful and polite”

Posted 6 months ago

“The panels are excellent and, with a little trial and error, are super quick to cut and fit. I havnt given five stars though purely because the quality of things like corner and end caps are disappointing. I expected these to be metal but they are actually plastic with a silver foil on top which can delaminate in the process of cutting. It's a great shame because there is a lot of waste. I would gladly pay a little more for better quality. The panels themselves deserve it.”

Posted 6 months ago

“Pleased with the products delivered in good order.shame I was missing a cladding strip but when I rang they rectified it really quickly”

Posted 6 months ago

“The price and quality of the panels are very good delivery time is good but don't expect to have them delivered to you door if you live in a flat.I live one up ( twelve stairs to climb to my door ) the van only has one man so he wont deliver them up the stairs. Have never had to return anything always in good condition.”

Posted 6 months ago

“Not yet installed the panels,but arrived when stated,and all good and undamaged. Kept in touch to let us know when delivery would arrive. Excellent service.”

Posted 6 months ago

“Great panels .. except one was discoloured otherwise I would of given 5 star”

Posted 7 months ago

“Ordering was easy and hood value. The review score would be higher if you delivered to the Isle of Wight. It’s a nuisance to have to join this with another company and manage another process. I would have been happy to pay the delivery charge any way as it was still good value. For heavens sake we aren’t in Outer Mongolia!”

Posted 7 months ago

“Extremely pleased with the panels amazing quality and value. Just wish it said you don’t need 5mm H joints to join them together. Spent as much in joins as I did panels and didn’t use and of them.”

Posted 7 months ago

“The price was reasonable and the delivery date was good. The only thing that let them down was the delivery time. I was initially give a time between 3 and 4pm. This was changed on the day to between 3.30 and 4pm, no problem there. Except they didn't turn up until 4.30pm and when to the billing address and not the delivery address. Luckily my wife sent them back around the corner to where I was waiting.”

Posted 7 months ago

“Very good product, easy to buy and quick turn around for delivery. Only negative was the constant texts with delivery time changes, I'd booked the morning off to receive two further texts on the day of afternoon slots!”

Posted 7 months ago

“The panels aren't up yet. This review therefore deals only with order fulfilment. This is a good company to deal with. They deal with the bulky nature of their products by operating their own deliver van fleet. Before deliver I was surprised only to receive the information that delivery would occur within 2-5 days. Noone was at home when delivery was first attempted. Afterwards common sense prevailed and I was contacted about mutually convenient deliver times. On second attempt delivery day I was kept informed about expected delivery time via text message. The delivery driver was chatty and helpful.”

Posted 8 months ago

“Panels are of a good quality and a good price however the white colour panels weren’t really white more like ever so slightly grey ,delivery time was a little longer than expected but everything was really well packed.would buy again.”

Posted 8 months ago

“Excellent service and delivery unfortunately 2 of the panels were damaged but I managed to cut the damage off I will be doing another Room and will be buying from the panel company 👍”

Posted 8 months ago

“Panels were fine but the white trims were more like a light grey colour and so I was unable to use them.”

Posted 8 months ago

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The Panel Company is rated 4.6 based on 2,153 reviews