The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,828 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,828 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 17th June 2025

Angie McCarthy

The Panel Company 5 star review on 16th June 2025

Anonymous

The Panel Company 5 star review on 15th June 2025

Danny Hargreaves

The Panel Company 5 star review on 14th June 2025

Avis Pearce

Jodi Drummond

440

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some samples for shower panels. They arrived promptly. Well done for a quick response.”

Helpful Report

Posted 2 months ago

Hi Riki, Thank you for sharing your experience when ordering samples from us! We appreciate the kind words and 5 star review. Kind regards, The Panel Company

Posted 2 months ago

“Good product at a sensible price, delivery a bit slow but arrived safely.”

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Posted 2 months ago

Hi Steve, Thank you for your kind words about our products and pricing. We appreciate your feedback and are sorry to hear that the delivery didn’t meet your expectations. Our aim is to dispatch all orders within 4-7 working days, and we apologise if that timeframe was not met. Kind regards, The Panel Company

Posted 2 months ago

“The panels arrived eventually and were exactly what I wanted. It was just as well though that there was no urgency in getting the job done.”

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Posted 2 months ago

Hi Charles, Thank you for the kind words! We're thrilled to hear you're happy with your panels. We apologise for any inconvenience, but please note that orders may take 4-7 working days to dispatch. Kind regards, The Panel Company

Posted 2 months ago

“Great prices and products, slow communcation and delivery let down an otherwise fantastic company.”

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Posted 2 months ago

Hi Debbie, Thank you for your kind words about our products. We truly appreciate your feedback on the delivery and communication, and we're sorry to hear that you were disappointed with it. We’re always focused on improving the customer experience, and we’ll be sure to pass your feedback on to the relevant departments to help us keep improving. Kind regards, The Panel Company

Posted 2 months ago

“Product good delivery not so good, cannot fault the product”

Helpful Report

Posted 2 months ago

Hi Eddie, Thank you for the kind words about our products. We're sorry to hear that you you were disappointed by delivery and appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“The first Samples were both male, but when I rang I was sent the female promptly the next day which allowed me to make the purchase decision.”

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Posted 2 months ago

“Well packaged and good product, safely delivered. I can see why there's an big advantage to buying bonded rather than stapled though. Did a test cut - jig saw was very rough so used a new fine toothed saw and that was fine (used masking tape across the board and a pencil line). Found the felt the hardest to cut in a straight line when it was trimmed vertically. Overall, pleased with the result.”

Helpful Report

Posted 2 months ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Sample I received was adequate for my needs but still looking. Thanks”

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Posted 2 months ago

Hi, Thank you for sharing your experience of ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Order delivered, one item missing . Emailed. The Panel Company. Missing item sent on next carrier. Arrived 4 days later. Overall very pleased with the products and the supply of the missing item.”

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Posted 3 months ago

Hi Sidney, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we corrected your order. Kind regards, The Panel Company

Posted 3 months ago

“The quality of the panels are fantatsic and would recommend, a couple of issues were the adhesive was missed out of the delivery and one of the boards was not wrapped and left exposed when delivered and left outside the house.”

Helpful Report

Posted 3 months ago

Hi Sue, Thank you for your kind words and for taking the time to share your experience with us. We sincerely apologise for the missing item and the condition of the packaging you received. This isn't the standard we strive for, and we’re grateful for your feedback, which will be shared with our Logistics Department for immediate review. Kind regards, The Panel Company

Posted 3 months ago

“Panels took 2 weeks to arrive they came well packaged and the driver was accommodating and polite”

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Posted 3 months ago

Hi Clive, Thank you for the kind words about our delivery driver. We appreciate your patience and feedback. Kind regards, The Panel Company

Posted 3 months ago

“This was the third time I have used The Panel Company, the product is all ways good, and delivered as promised, small issue with fittings not arriving, but sorted within a week”

The Panel Company 4 star review on 12th March 2025

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Posted 3 months ago

Hi David Thank you for the kind words and taking the time to share your new shower panels with us! We're so happy you're pleased with them and appreciate the feedback. Kind regards, The Panel Company

Posted 3 months ago

“Excellent products. I purchased shower panels, flooring and ceiling panels. Very easy to work with and to install. Highly recommend.”

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Posted 3 months ago

Hi Lee, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 months ago

“Very knowledgeable and helpful staff. Plenty of choice at a good price.”

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Posted 3 months ago

Hi Richard, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Great company if your not in a rush for delivery, Excellent quality panels and not over priced. The delivery man was excellent and extremely helpful, can't praise him enough.”

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Posted 3 months ago

Hi Jacinta Thank you for the kind words and taking the time to share your experience. We appreciate your time and insight! Kind regard, The Panel Company

Posted 3 months ago

“The samples are very good quality, but they took too long to arrive”

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Posted 3 months ago

Hi Jon, Thank you for taking the time to share your experience and for your kind words. Samples are dispatched through a third-party courier and typically arrive within 2-3 working days. We sincerely apologise if this was not the case with your order. Kind regards, The Panel Company

Posted 3 months ago

“Very happy with products received. Excellent customer service and communication.”

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Posted 3 months ago

Hi Caroline, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 months ago

“Very good on delivery, but 2 different batch numbers were sent out luckily 2 of the 3 were the same so the different batch number was fixed to a different wall so colour difference is not that visible, although the panels were wrapped in cardboard I was a bit shocked to see boot prints all over the packaging and as they are pvc panels I was worried about damage thankfully there was no damage, the panels do not seem to fit correctly in the middle they fit ok top and bottom.”

Helpful Report

Posted 3 months ago

Hi Steven, We sincerely apologise for any inconvenience caused by your order and appreciate you bringing the packaging issue to our attention. Rest assured, we will forward your feedback to the relevant department for immediate review. Kind regards, The Panel Company

Posted 3 months ago

“Ordered four samples. What arrived was very good but unfortunately the package was split open and one sample was missing”

Helpful Report

Posted 3 months ago

Hi Tim, Thank you for your kind feedback regarding our samples. We sincerely apologise for the damage to your parcel and the missing sample. As we use a third-party courier for sample deliveries, we are somewhat limited in addressing issues with the original parcel. However, we would be more than happy to send you the missing sample. Please feel free to contact us at info@panelcompany.co.uk, and we will arrange this for you. Kind regards, The Panel Company

Posted 3 months ago

“Not installed yet but look good quality. Great delivery driver. Made us laugh😊”

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Posted 3 months ago

Hi Kelvin, Thank you for the kind words about our products and delivery driver. We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 3,828 reviews