The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,278 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th August 2025

Paul Carrielies

Matthew Christie

The Panel Company 5 star review on 26th August 2025

Kay Ward

The Panel Company 5 star review on 24th August 2025

Gary Bowland

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality panels”

Helpful Report

Posted 4 months ago

Hi Charlie, Thank you for taking the time to review your purchase. We appreciate it! Kind regards, The Panel Company

Posted 4 months ago

“So far, so good.”

Helpful Report

Posted 4 months ago

Hi Deborah, Thanks so much for the feedback! Best of luck with your renovation — we hope it turns out great! Kind regards The Panel Company

Posted 4 months ago

“Panels and assessories arrived promptly well packaged and delivery driver was very helpful. Panels and trims are substantially fitted and give the bathroom a luxurious look. One minor issue meeting edges are not absolutely straight so tight fit at top and bottom of full height panel means slight (mm's) gap in the centre. Using silcone sealant of matching colour disguises this gap adequately. Thank you”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for your valuable feedback and kind words. We appreciate your insight and will ensure that it is shared with the relevant department. Kind regards, The Panel Company

Posted 4 months ago

“Good service, easy to order on line. Only thing that would be better is to know sooner when to expect delivery. I appreciate 4-7 working days but not to know till day before means difficult to plan works. However, when delivery was going to be too late, your staff were very courteous when I asked to cancel the order and refund was actioned immediately. Will certainly use you again and recommend to others.”

Helpful Report

Posted 4 months ago

Hi Gillian Thank you for your valuable feedback and kind words. We appreciate your insight and will ensure that it is shared with the relevant department. Kind regards, The Panel Company

Posted 4 months ago

“Staff at the panel company were very helpful. Communications regarding the delivery could have been improved. But panels are now up and of good quality.”

The Panel Company 4 star review on 8th April 2025

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We appreciate your feedback regarding delivery and will communicate it to the relevant department. We're thrilled to hear that you're happy with your panels! Kind regards, The Panel Company

Posted 4 months ago

“A very professional and helpful service provided with no hidden costs. The delivery was fast and reliable.”

Helpful Report

Posted 4 months ago

Hi Rabiea, Thank you for the kind words and feedback. We appreciate it! Kind regards, The Panel Company

Posted 4 months ago

“I would have given 5 but I had to chase up on the expected delivery date and when the panels arrived some of the “male” edges that complete the joint were slightly damaged and could have been better protected with better packaging, the delivery driver took pictures.”

Helpful Report

Posted 4 months ago

Hi Julian, We sincerely apologise for the inconvenience caused by the delivery, as all customers should receive a text message the day before with an hour time slot. Your feedback regarding packaging will be communicated to the relevant department, as we are always looking to improve our service for customers. Kind regards, The Panel Company

Posted 4 months ago

“I ordered some samples for shower panels. They arrived promptly. Well done for a quick response.”

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Posted 4 months ago

Hi Riki, Thank you for sharing your experience when ordering samples from us! We appreciate the kind words and 5 star review. Kind regards, The Panel Company

Posted 4 months ago

“Good product at a sensible price, delivery a bit slow but arrived safely.”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you for your kind words about our products and pricing. We appreciate your feedback and are sorry to hear that the delivery didn’t meet your expectations. Our aim is to dispatch all orders within 4-7 working days, and we apologise if that timeframe was not met. Kind regards, The Panel Company

Posted 4 months ago

“The panels arrived eventually and were exactly what I wanted. It was just as well though that there was no urgency in getting the job done.”

Helpful Report

Posted 4 months ago

Hi Charles, Thank you for the kind words! We're thrilled to hear you're happy with your panels. We apologise for any inconvenience, but please note that orders may take 4-7 working days to dispatch. Kind regards, The Panel Company

Posted 4 months ago

“Great prices and products, slow communcation and delivery let down an otherwise fantastic company.”

Helpful Report

Posted 4 months ago

Hi Debbie, Thank you for your kind words about our products. We truly appreciate your feedback on the delivery and communication, and we're sorry to hear that you were disappointed with it. We’re always focused on improving the customer experience, and we’ll be sure to pass your feedback on to the relevant departments to help us keep improving. Kind regards, The Panel Company

Posted 4 months ago

“Product good delivery not so good, cannot fault the product”

Helpful Report

Posted 4 months ago

Hi Eddie, Thank you for the kind words about our products. We're sorry to hear that you you were disappointed by delivery and appreciate the feedback. Kind regards, The Panel Company

Posted 4 months ago

“The first Samples were both male, but when I rang I was sent the female promptly the next day which allowed me to make the purchase decision.”

Helpful Report

Posted 5 months ago

“Well packaged and good product, safely delivered. I can see why there's an big advantage to buying bonded rather than stapled though. Did a test cut - jig saw was very rough so used a new fine toothed saw and that was fine (used masking tape across the board and a pencil line). Found the felt the hardest to cut in a straight line when it was trimmed vertically. Overall, pleased with the result.”

Helpful Report

Posted 5 months ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 5 months ago

“Sample I received was adequate for my needs but still looking. Thanks”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your experience of ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 5 months ago

“Order delivered, one item missing . Emailed. The Panel Company. Missing item sent on next carrier. Arrived 4 days later. Overall very pleased with the products and the supply of the missing item.”

Helpful Report

Posted 5 months ago

Hi Sidney, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we corrected your order. Kind regards, The Panel Company

Posted 5 months ago

“The quality of the panels are fantatsic and would recommend, a couple of issues were the adhesive was missed out of the delivery and one of the boards was not wrapped and left exposed when delivered and left outside the house.”

Helpful Report

Posted 5 months ago

Hi Sue, Thank you for your kind words and for taking the time to share your experience with us. We sincerely apologise for the missing item and the condition of the packaging you received. This isn't the standard we strive for, and we’re grateful for your feedback, which will be shared with our Logistics Department for immediate review. Kind regards, The Panel Company

Posted 5 months ago

“Panels took 2 weeks to arrive they came well packaged and the driver was accommodating and polite”

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Posted 5 months ago

Hi Clive, Thank you for the kind words about our delivery driver. We appreciate your patience and feedback. Kind regards, The Panel Company

Posted 5 months ago

“This was the third time I have used The Panel Company, the product is all ways good, and delivered as promised, small issue with fittings not arriving, but sorted within a week”

The Panel Company 4 star review on 12th March 2025

Helpful Report

Posted 5 months ago

Hi David Thank you for the kind words and taking the time to share your new shower panels with us! We're so happy you're pleased with them and appreciate the feedback. Kind regards, The Panel Company

Posted 5 months ago

“Excellent products. I purchased shower panels, flooring and ceiling panels. Very easy to work with and to install. Highly recommend.”

Helpful Report

Posted 5 months ago

Hi Lee, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 months ago

The Panel Company is rated 4.6 based on 4,278 reviews