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The Panel Company Reviews

4.6 Rating 6,329 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,329 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Ordered a complete kitchen set of doors and panels over ten years ago - was delighted with the change it made. Recently decided to modify my kitchen and needed some extra panels and a replacement for a damaged drawer front and a damaged panel. To my amazement the company was able to supply my exact needs to match the original updates. Delivered quickly, safely packed and exactly as specified - all now installed and am as delighted as Iwas ten years ago!
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to share your experience! We appreciate the kind feedback about our service and are delighted to hear that you chose to order from us again. Kind regards, The Panel Company
Posted 5 months ago
The panels are great quality , we bought after seeing the samples... they come on Thursday . Thanks 😊
Helpful Report
Posted 5 months ago
Hi Tracy, Thank you for the kind words! We're delighted to hear that our sample service was helpful and hope you love your panels once they arrive. Kind regards, The Panel Company
Posted 5 months ago
Excellent company very happy with my order,delivery and price would use them again in a heartbeat.
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Posted 5 months ago
Hi Patricia, Thank you for the 5 stars! We appreciate your kind feedback and are delighted to hear that you would order from us again. Kind regards, The Panel Company
Posted 5 months ago
Beautiful panels at a fantastic price! Easy to install and look really good. Will be purchasing again for next project
The Panel Company 5 star review on 24th March 2026
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Posted 5 months ago
Hi Amanda, Thank you for sharing an image of your new slat panels. We love how you've styled them! Kind regards, The Panel Company
Posted 5 months ago
We had multiple items missing from an order. Waited too long for the items to be delivered which held up the bathroom fitters.
Helpful Report
Posted 5 months ago
Hi Emma, We sincerely apologise for the delay in your order and the inconvenience caused. This is not the level of service we aim to provide, and we are currently reviewing what went wrong to prevent this from happening again. Thank you for your patience. Kind regards, The Panel Company
Posted 5 months ago
Absolutely perfect reasonably priced and quick delivery
The Panel Company 5 star review on 23rd March 2026
Helpful Report
Posted 5 months ago
Hi, Thank you for the kind words and for sharing your new slat panels with us! We appreciate your feedback. Kind regards, The Panel Company
Posted 5 months ago
Top quality panels & great prices . Staff were super helpful . I would definitely recommend getting his company.
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Posted 5 months ago
Hi Angela, Thank you for the kind feedback on our panels and customer service! We appreciate it. Kind regards, The Panel Company
Posted 5 months ago
Excellent product and great quality. The delivery was quick.
The Panel Company 5 star review on 22nd March 2026 The Panel Company 5 star review on 22nd March 2026 The Panel Company 5 star review on 22nd March 2026
Helpful Report
Posted 5 months ago
Hi Pauline, Thank you for sharing images of your new panels! We're pleased to hear you were happy with your purchase. Kind regards, The Panel Company
Posted 5 months ago
Asked for some samples which never arrived and now get constantly battered with junk email
Helpful Report
Posted 5 months ago
Hi David, We’re very sorry to hear that your sample didn’t arrive and that you’ve been receiving unwanted emails. We understand how frustrating this must be and apologise for the inconvenience caused. We use a third-party courier for sample deliveries, and it appears your order was marked as delivered to a designated ‘safe place’ on 09/03, though we appreciate it may not have reached you. If you’d like to receive replacement samples, please contact us at info@panelcompany.co.uk and we’ll be happy to help. Kind regards, The Panel Company
Posted 5 months ago
Initially they took a long time to get the order out to me but when they did the service was exemplary. The driver broke down so the delivery was late, to start with the tracking was a bit confusing but when we were the next delivery the tracking was truly amazing. Real time tracking ment that we could get to our gate before the driver arrived and open up for him. Just excellent.
Helpful Report
Posted 5 months ago
Hi Carol, Thank you for sharing your experience with us. We appreciate your patience regarding delivery and are pleased to hear that you were happy with our customer service. Kind regards, The Panel Company
Posted 5 months ago
Greatstaff,great range of products,great price and great delivery
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Posted 5 months ago
Hi Ron, Thank you for the 5 stars! We appreciate your kind words and feedback. Kind regards, The Panel Company
Posted 5 months ago
Great value for money, cheaper than all DIY stores and quality just as good. Quick delivery would highly recommend.
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Posted 5 months ago
Hi Mr Norrie, Thank you for the kind words about our panels and customer service! We're grateful for your feedback. Kind regards, The Panel Company
Posted 5 months ago
Outstanding customer service, from a very helpful and knowledgeable advisor. I would have no hesitation in using them again or recommending them. The panels are excellent quality and a good price
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Posted 5 months ago
Hi Jeff, Thank you for the kind words about our customer service and panels! We're delighted to hear that you'll order from us again. Kind regards, The Panel Company
Posted 5 months ago
Panels not up yet but look good and lovely delivery person, so helpful.
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Posted 5 months ago
Hi Catherine, Thank you for giving your experience 5 stars! We appreciate it. Kind regards, The Panel Company
Posted 5 months ago
Very pleasant delivery driver and good customer service when we made a call with a query with the LED lights
Helpful Report
Posted 5 months ago
Hi Mrs Parker, Thank you for the kind words about our delivery driver and customer service! We're grateful for your feedback. Kind regards, The Panel Company
Posted 5 months ago
Great panels. Great colour. Great price. Wish I knew i needed more glue for the amount of panels, but overall very happy.
The Panel Company 5 star review on 21st March 2026
Helpful Report
Posted 5 months ago
Hi Patrick, Thank you for sharing your new slat panels with us! We appreciate your feedback and are pleased to hear that you're happy with your purchase. Kind regards, The Panel Company
Posted 5 months ago
Great value Great service Good customer after care Highly recommend 👍🏼
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Posted 5 months ago
Hi Craig, Thank you for the kind words about our customer service! We appreciate it! Kind regards, The Panel Company
Posted 5 months ago
the wall panels are not as quality as indicated. We had to request two redeliveries as two panels arrived with cracks in them.
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Posted 5 months ago
Hi, We sincerely apologise that your panels arrived damaged. This is certainly not the condition we expect our products to be delivered in, and we understand your frustration. Thank you for bringing this to our attention. We will share your feedback with the relevant team as part of our ongoing review and improvement process. Kind regards, The Panel Company
Posted 5 months ago
We had a fantastic experience with The Panel Company from start to finish. They really went above and beyond for us, which was incredibly appreciated. The communication was excellent throughout, especially with the girls at the London branch — they were friendly, incredibly helpful, and kept us updated every step of the way. The panels themselves look absolutely stunning, and the installation process was really straightforward too. It’s rare to find a company that delivers such great quality alongside outstanding service. Highly recommended!
Helpful Report
Posted 5 months ago
Hi Cassandra, Thank you for taking the time to share your experience! We appreciate the kind words about our customer service team and service, and are delighted to hear that you're happy with your new panels. Kind regards, The Panel Company
Posted 5 months ago
Despite the product was stated and in stock, it wasn’t. I had to chase up delivery only to be told it hadn’t been transferred to London in order to it to be delivered so it would be at least another week. Was then told it was unavailable and offered alternative in stock panels. Selected one from the list, only to be told it’s no longer in stock. Wasted 2 weeks, I have no panels and awaiting a full refund. What a waste of time, can’t use shower room so causing a big issue.
Helpful Report
Posted 5 months ago
Hi Carl, We’re really sorry to hear about the delays and the repeated stock issues—that isn’t the service we aim to provide and this isn’t the experience we want for our customers. We’re currently looking into what happened with your order. Kind regards, The Panel Company
Posted 5 months ago
The Panel Company is rated 4.6 based on 6,329 reviews