The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,581 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th April 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Great communication regarding my order and delivery day/times. Simon just deliver my item and was very friendly and helpful, I asked if he would take round to come in the back door which he was happy to do with a smile on his face. The product is also great for value and I am externally happy with it. I would highly recommend this company”

Helpful Report

Posted 4 months ago

Hi Cheryl, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“great product fast delivery”

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Posted 4 months ago

Hi Steve, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 4 months ago

“Very easy to order, delivered on time, only downside was the panels were taped together, bit of cardboard wouldn't of been nice just for protection in transit, luckily no damage hence the 4 stars.”

Helpful Report

Posted 4 months ago

Hi Egerton, Thank you for taking the time to review your experience. We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 4 months ago

“Good service good product will use again when the time arrives.”

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Posted 4 months ago

Hi Terence, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Great customer service and great prices. Would buy from again.”

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Posted 4 months ago

Hi Mandy, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 4 months ago

“The panel as a choice of wall covering is quick and easy to install, it is very contemporary looking and graceful. It was reasonably priced.”

The Panel Company 5 star review on 10th December 2024

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space. Kind regards, The Panel Company

Posted 4 months ago

“Alway deliver in a timely manner and products with help always good, worth looking for specials.”

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Posted 4 months ago

Hi George, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company

Posted 4 months ago

“Very good Panals and service would recommend to anyone”

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Posted 4 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 4 months ago

“Always very friendly and helpful!”

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Posted 4 months ago

Hi, Thank you for the 5 star review and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 4 months ago

“Very pleased with the panels which I used to line the ceiling of my porch. They were easy to install and fittled together well. I had to wait a little while for delivery, but that wasn't a big problem. When the delivery did come it was at 7am(!) rather than the 7.45-8.45am slot promised. But the main thing was that the panels were undamaged. I had been worried that because they are relatively flimsy they could be damaged in transit. But all was fine. I would use The Panel Company again.”

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Posted 4 months ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 4 months ago

“Service from staff was faultless as they were friendly and helpful throughout. Had the panels delivered for a few weeks now and finally come to fit it but the quality was a little disappointing. The top and bottom edging almost shows the indentation of the panel. The top can be hidden with the trim but the bottom becomes unsightly”

Helpful Report

Posted 4 months ago

“Fantastic product just a shame the company left them in clear view standing upagainst my porch of passers by without any notification of being delivered anyone could have took them away”

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Posted 4 months ago

Hi Jill, Thank you for the kind words and taking the time to share your experience. We sincerely apologise if you were unhappy with the delivery of your panels. Our drivers occasionally leave orders in a safe location if they believe it is safe to do so, in order to prevent the need for rescheduling and to avoid any further delays for customers. Kind regards, The Panel Company

Posted 4 months ago

“Very good panels perfect suited for my bathroom needs.”

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Posted 4 months ago

Hi Paul, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 4 months ago

“Very fast delivery and a really good quality panel at a very reasonable price.”

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Posted 4 months ago

Hi Lloyd, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Great product quality and great price with free delivery. Would definitely use again.”

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Posted 4 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 4 months ago

“We were very impressed with the help delivery and service we got during our visit to your store in Rotherham we will be using the panel company again and would recommend anyone to use them.Thankyou to all the staff and hope you all have a very nice Christmas.Many thanks Mrs J Powis .”

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Posted 4 months ago

Hi Jeanette, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our Rotherham branch! Merry Christmas! Kind regards, The Panel Company

Posted 4 months ago

“Great quality panels didn't get a text to say they where being delivered bit of a surprise but the driver was very professional”

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Posted 4 months ago

Hi Mark, Thank you for the kind words and taking the time to share your experience. We apologise that you did not recieve a text message with a time slot and for any inconvenice caused. Kind regards, The Panel Company

Posted 4 months ago

“Unfortunately this score is due to several reasons. Firstly I purchased panels through b and q. The delivery date changed twice and annual leave was wasted waiting for the board to turn up. The first time this was cancelled I wasn’t even informed and had to ring to find out what was going on. I then needed an extra board. Delivery was supposed to be between 4-7 days. After 9 days without hearing anything I had to call to find out a delivery day. I then took another annual leave day off work, a board arrived but it wasn’t the correct one. Rang the office straight away and the apology I got was more of an after thought than a forthcoming apology. On this call I didn’t even get a we will call you to resolve the issue and agree a new delivery date. I just received a message stating it would be delivered on 25th Nov. I received the message on 22nd so my wife then had to take an annual leave day. All in all it has cost an extra 2 days annual leave out of our yearly accounts. Wasted time and just an all round headache while trying to complete a bathroom. I wouldn’t feel so aggrieved if the communication had of been better but it was so poor”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback. I’m very sorry to hear about the issues with your order and the inconvenience caused. We recognise the frustration caused by the delivery delays, incorrect product, and poor communication. This is not the standard of service we aim to provide. We are reviewing our processes to ensure better communication and stricter checks on deliveries moving forward.

Posted 4 months ago

“Fantastic panels , look really nice and great value for the money”

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Posted 4 months ago

Hi Adey, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 4 months ago

“Excellent quality panels, super delivery service and amazing customer service support. Outstanding (not normally one to leave a review but very impressed)”

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Posted 4 months ago

Hi Katherine, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

The Panel Company is rated 4.6 based on 3,581 reviews