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The Panel Company Reviews

4.6 Rating 6,578 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,578 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“All very good.”
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Posted 2 years ago
“Panels delivered quickly and efficiently, just as described. Very good service”
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Posted 2 years ago
“Quite quick delivery considering the product was ordered on a pre order.. Quality seems decent and was easy to trim down to the right size using a hand saw. Only concern was the slats were a bit darker than they seem on the site images but I think that could be to do with the lighting. Was unable to add image to this review page from my iPhone.”
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Posted 2 years ago
“I happy with the product and very helpful staff and friendly”
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Posted 2 years ago
“In the process of paneling the whole of the bathroom, what can I say from ordering to receiving has been 5* service. Lovely panels going on nicely, viseo on receiving delivery and any other information first class will be recommending to all my friends. Thank you for making a novices job so much easier.”
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Posted 2 years ago
“Ordering and delivery service was spot on! I can’t comment on the quality of the products or ease of fitting as we haven’t had the panels fitted yet.”
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Posted 2 years ago
“Really easy to install Look great!”
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Posted 2 years ago
“Great product thank you for fast delivery highly recommended 👌”
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Posted 2 years ago
“Well we haven't fitted our panels yet but have opened one of them and it looks fabulous great quality”
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Posted 2 years ago
“Everything went well from ordering to delivery excellent company and would highly recommend”
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Posted 2 years ago
“Excellent company to buy from. Great customer service”
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Posted 2 years ago
“Brilliant, visited the showroom to discuss what we were looking for and had excellent service from Lynden, up to and including delivery. Would highly recommend The Panel Company.”
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Posted 2 years ago
“Ordered panels and were delivered in a week. Local firm could not supply till after Christmas. Delivery date and time slot txted two days before. Considering the depot was a 130 miles away they arrived well within time slot . Driver was friendly and efficient and products good quality and well priced. Would highly recommend company”
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Posted 2 years ago
“Shoddy, shoddy customer care, shoddy delivery and rude with an “f### you” attitude , I won’t be using the company again , they really messed me about.. here’s how.. I waited a week for delivery because the panels had to be ordered in and the day of delivery I had taken the day off work to fit the panels and I had booked a plumber for the following day , a Saturday , to come and fit the bathroom.. the panel van arrived at the back of the building and just drove off again, when I phoned the driver after several attempts he just said that I had to re schedule delivery as he couldn’t find parking. I explained that I had taken a day off work and had a plumber coming but he refused to drop my panels and ridiculed my plight with a chirpy “ bye ,mate” I phoned the Huddersfield office and they basically blamed me and wouldn’t tell me when then would re deliver , I just had to wait.. so my plumber who had done me a favour by coming on Saturday now couldn’t come for a further week.. what a mess about.. shoddy , shoddy customer care, shoddy shoddy delivery , lousy company..”
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Posted 2 years ago
Good Morning, I am sorry to hear we didnt match your expectations, I will speak to the branch that managed your order and relay your feedback. With regards the delivery, our drivers will do everything they can to find a suitable parking place, if they cannot they do have to progress to their next scheduled drop. Due to the number of deliveries at this time of year the driver does not have a large time window to manage or re-arrange a delivery, this is arranged by the distribution manager at the respective site, not the driver. Our business is dedicated to delivering an order as swiftly as possible but there are variables outside of our control which is why we recommend not to book a fitter until you have your panels on-site. Reading your review, we didnt communicate effectively and for that I sincerely apologise, we want to deliver excellent customer care and on this occasion we didnt. Regards Panel Company | Customer Services
Posted 2 years ago
“Used the company alot, friendly customer service, good product, delivery needs to be considerably quicker especially for the trade”
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Posted 2 years ago
“Customer services was excellent in helping me sort out my queries with my order, both the panels and the fittings I ordered came very well packaged, and the delivery driver was very helpful in getting them into my house. All round a very good team, and will recommend ordering direct with them .”
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Posted 2 years ago
“Driver helpful excellent ,7 days delivery bit long need to be sooner.”
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Posted 2 years ago
“Nick The delivery driver is amazing, he was really helpful and went the extra mile and helped me put it into my beauty clinic as I couldn’t do it myself. Thank you so much Nick I really appreciate it. X”
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Posted 2 years ago
“Excellent product, really easy to use with great result. Unfortunately the delivery date twas vague and took a long time, then when it eventually arrived not all required products were delivered. Customer services couldn’t care less….sadly unable to recommend due to these issues”
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Posted 2 years ago
“Good comucation”
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Posted 2 years ago
The Panel Company is rated 4.6 based on 6,578 reviews