The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,203 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 5th February 2026

462

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Panels thicker and heavy than thought delivery brilliant driver carried them to where I wanted them 👍”

Helpful Report

Posted 2 years ago

“Panels and trims arrived quickly enough. Two trims were incorrect items, I called the customer service to get the correct ones, emailed photos as requested, but I had to call again after waiting two days to have an answer. In the meantime the men due to install the panels could not finish the job, God knows when they will be back!!!”

Helpful Report

Posted 2 years ago

Hi Stefano - I apologise that this has happened, I have sent this over to the Bristol depot and someone will be in touch with you shortly with a resolution, The Panel Company

Posted 2 years ago

“Very good service and well pleased with the panels.”

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Posted 2 years ago

“Really helpful over the phone when enquiring about panels and accessories. Great product, good price and delivered by a very friendly and helpful driver. Great service all round.”

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Posted 2 years ago

“Absolutely amazing company. Great quality, fast shipment and very reasonable prices. I will be using again!!”

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Posted 2 years ago

“A great product sensibly priced, delivery was excellent, .driver placed panels where I wanted them. Panels and fittings easy to work with.”

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Posted 2 years ago

“Ordered 8 large panels and some trim and was delivered quick and well packaged. Ordered some bath panel trim a few days later as was not in stock the first time I ordered the panels. After a few days I sent an email asking them to look in to the 2nd order as had not heard anything. Sent email early morning and panel company was on the phone to me just gone 10am same day. Them looking into the order it turned out it has just been delivered to my work address that very morning. Good quality items at a good price but what really stood out to me in that short phone call is that these people take pride in what they do and care about customer service. Many thanks and I am sure I will be using the panel company again.”

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Posted 2 years ago

“Just like to say what a wonderful customer experience. From start to finish never known such a helpful bunch. Will definitely use again”

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Posted 2 years ago

“Very efficient, driver good, around good except”

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Posted 2 years ago

“I am surprised that till today I have not received my order. I had called there and guess what.. No one is answering the phone. The customer service, Bristol office... Terrible. Am tired of waiting. No Sir!!!”

Helpful Report

Posted 2 years ago

Hi Kuldip - Looking at your order I can see that you placed this on the 12th of May. As per stated on our delivery page & order confirmation delivery can take up to 5-10 working days to arrive, I apologise that you have not been able to get through to the Bristol branch, I have contacted this branch separately and someone will be in touch with you shortly, The Panel Company

Posted 2 years ago

“Ordering was simple,delivery was great and service been the tops since..”

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Posted 2 years ago

“The panel’s are excellent, they are easy to put on & look beautiful”

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Posted 2 years ago

“Delivery on time, panels easy to fit and unused unpacked materials were returned and refunded. The staff were very helpful and pleasant to deal with.”

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Posted 2 years ago

“Fantastic product Fantastic service and Fantastic value for money! Highly recommended and we will definitely buy from you again…AND a swift delivery , a very happy customer.”

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Posted 2 years ago

“We have not fitted them yet, but the service from the company was very good.”

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Posted 2 years ago

“Good honest people who go the extra to help”

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Posted 2 years ago

“very good quality”

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Posted 2 years ago

“Excellent service , fast delivery and good product . Very happy”

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Posted 2 years ago

“I visited the Bristol store and met a young lady who was very informative and friendly. i enquired about discount (as you do) and was told that it would be possible as i intended to order approximately £700 worth of Goods. i Rang the store to order and asked about any discounts , to be rudely told that my order was not large enough to warrant any. i decide not to order and search elsewhere. a lady then rang, apologised , then offered me a 10% discount which i accepted. When i fitted the ceiling panels i discovered that they were not cut square and i had to square them before i started. i would suggest that if you decide to buy from here, you check the product very carefully before you fit, i personally would not waste my money as there are other companies out there. A shame really as the branch is quite local to me.”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to share your feedback about your recent experience at our Bristol store. We appreciate your kind words about the informative and friendly assistance provided by our staff member during your visit. However, we deeply regret the subsequent miscommunication and inconvenience you experienced regarding the discount for your order. Regarding the issue with the ceiling panels, I can assure you that all of our panels are square cut and level, perhaps you were installing on an uneven wall, if you could reach out to the Bristol team directly on the below details they would be more than happy to discuss this further with you, to come to a resolution. Bristol Contact Details > E: bristol@panelcompany.co.uk T: 0117 244 1999 The Panel Company

Posted 2 years ago

“Great service polite and good delivery service would recommend to anyone thanks”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,203 reviews