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The Panel Company Reviews

4.6 Rating 5,191 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,191 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
I ordered White Sparkle Storm 5mm on Friday afternoon got email to confirm and that Durham branch dealing with it. Phoned Durham on Monday afternoon to ask for ETA very friendly guy said no idea as order just received he would be in touch when could confirm. Minutes later got call saying would be delivered tomorrow (Tuesday) 13:30-1430. Delivered 14:20 by polite delivery driver👍, i could not praise whole company enough💯💯💪💪 from order to delivery. Panels where easy to fit. Only down side of 5mm is fragile so be careful if drilling holes for anything.😏
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Easy to deal with, products as described, helpful friendly driver, good fitting instructions on-line. This is the second bathroom I've done with this panelling, its an economical way of updating tired old old tiles.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
My delivery arrived in the 1 hour time window allotted, delivered by a very courteous driver who placed the 10 panels where I asked. Very happy to recommend this company to everyone.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Lovely shower panels. Customer Service was great. Quality product.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Never used this company before so thought I would give them a try. Wow amazing product already purchased a second time with another 5 bathrooms on order. Only 1 issue 7-10 days delivery
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
You are a very helpful company, you answer questions quickly and understand your customer, I would recommend you to anyone! Thank you Also you feel like a individual and you try and support the customer when they don’t really know what they are doing!! Thanks again Vivienne
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Delivery time is too long
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to leave us a review, the reason why our delivery time takes a little longer is down to the fact that we deliver every single order on our own fleet of vans to avoid damages and missing parcels that come with shipping out via courier service, this offers our customers a better experience overall. If you would like to discuss this further please get in touch with us on the below details > t: 01709 828339 e: info@panelcompany.co.uk The Panel Company
Posted 2 years ago
Great product and fast delivery
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Very good ..really pleased with panels..had 3 damaged panels when delivered..but had ordered extra..but still very pleased.
Helpful Report
Posted 2 years ago
Thank you for placing an order. We are very sorry about any inconvenience this may have caused, please email images to damages@panelcompany.co.uk and we will get to the bottom of this.
Posted 2 years ago
Helpful customer service , great prices , i definitely recommend.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Would be nice to have fitting instructions but panels look great. Cheaper than a ups do but can’t see the difference
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! All fitting instruction can be found on our website.
Posted 2 years ago
Fantastic service, price and delivery. As a professional builder I need it fast and good quality, The Panel company deliver every time at a fraction of the cost compared to others. Epic 🙌
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Great service, even better product! Loving the accoustic panels
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Bought 2 silver grey shower panels as Homebase didn't deliver the correct amount. Delivered next day for free. Real life saver. Genuine staff showed me the good quality stuff and the differences between the different brands/qualities. Would recommend based on my interaction and will definitely being going back there in the future.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Fantastic service good competitive price 3 times this shower has been tiled and each time it developed a leak wish I’d done it with panels the first time no leaks no grout and minimal silicone win wi win
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Good showroom, friendly knowledgeable staff, very helpful. The delivery arrived on time and was informed beforehand on time scales. Very happy with the product and good price. I would recommend to others.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Quick and good customer service. They said that they would advise a time slot for delivery the day before - I didn't get that just a call from the driver that he was on site with no one to take the delivery! Driver left the product in a safe place so no real complaint. On checking the product I could see that the wrong colour silicone had been delivered. I contacted Panel Company who looked into this and advised that they had refunded the product in question and this was within the hour. Which is good however I now need to source new products which is an unnecessary waste of time. However this would not put me off using them again.
Helpful Report
Posted 2 years ago
Hi Ian, Thank you for placing an order, we're very sorry about any inconvenience this may have caused. We always appreciate hearing back from our customers!
Posted 2 years ago
Very pleased with the shower panels ordered from the panel company. They are good quality pvc high gloss panels and arrived in perfect condition. I chose panel company because they deliver themselves so guarantee no issues unlike other companies who use couriers. Also the price I paid for each panel was fantastic compared to other online stores. My order was delivered quickly and customer service was able to tell me in advance the delivery date. I highly recommend purchasing from them direct instead of buying from major retailers who charge way too much for same products
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Delivery was fast and efficient. The panels were disappointing because they were difficult to fit because of warping. The installation took longer than using tiles. Having said that they looked good when finally installed.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we are very sorry about any inconvenience this may have cause. We're glad you're happy with your panels in the end and always appreciate hearing back from our customers!
Posted 2 years ago
From order to doorstep very good service with emails to keep you informed.will use this company again John Selby
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,191 reviews