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The Panel Company Reviews

4.6 Rating 5,191 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,191 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
I took a rough drawing of my bathroom but they worked out exactly what I needed. Great service fair prices and prompt delivery.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Very helpful throughout,delivered on time, gave measurements when ordered, they asked what windows and doors were in the room so they worked out what trims were needed . Excellent service
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
I'm yet to fit our panels but am hopeful they live up to other peoples' reviews. Ordered 3 panels and they arrived as promised, following good communication from the company. The reason for the lower rating is that the driver explained that there had been a major leak at the warehouse and one of the panels packaging was affected. Briet inspection suggested the panel would be fine but once unpacked later on, there is a bit of damage. I'm hoping the affected piece can be waste as I will need to trim some. Still hopeful it will look ace once complete
Helpful Report
Posted 2 years ago
Hi - I apologise that this has happened to you, would you be able to get in touch with us on the below details so that we either send out a replacement panel for you or offer some sort of a discount please? > e: rotherham@panelcompany.co.uk t: 0170 982 8339 The Panel Company
Posted 2 years ago
Haven't used them yet waiting to be fitted but there beautiful all well packed .from ordering to deliver really 😊
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!
Posted 2 years ago
Really helpful staff, delivery first class and the panels have completely transformed the bathroom. Would thoroughly recommend the company.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Competitive price compared to other providers and good quality product.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Excellent product at a very competitive price. Plus free delivery. Wonderful service.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Not to bore you but I live absolutely miles away and I ordered 5 panels then realised I needed 6 that was no problem to this company. I then preceeded to cut one wrong totally my fault but to this company it was no problem and for a small charge send me just one panel name another company that would do that , finished now and well pleased.
Helpful Report
Posted 2 years ago
Thank you for placing an order, we're glad you're happy with your experience! We always appreciate hearing back from our customers!
Posted 2 years ago
Service was great ordered and delivered within a week , item the same as on the picture .
Helpful Report
Posted 2 years ago
The process was was easy from start to finish. Bought my 3 panels online. They were delivered within 4 or 5 days. The quality is excellent. I'm really happy with them.
Helpful Report
Posted 2 years ago
We visited the showroom in Bristol and were looked after and questions answered. The panels were delivered in super fast time and I fitted them the next day and we are thrilled with the price, quality and finished result in the new en-suite. Thanks to all the team at The Panel Company.
Helpful Report
Posted 2 years ago
The sales team very good so help full and the delivery man was very good and the product is excellent thank you
Helpful Report
Posted 2 years ago
Rang to order. Got a huge amount of help so I ordered exactly what I needed. Prompt delivery. Communication excellent. Plus a great product and price. Highly recommended
Helpful Report
Posted 2 years ago
No problem ordering. I knew exactly when is was being delivered although I would have liked it sooner. Very pleased with my purchase and looks great.
Helpful Report
Posted 2 years ago
|I'm based in Scotland and dealt with the Durham depot, superb customer service. Made a mistake by only delivering part of my order but when I contacted them they organised a special delivery the following day, fantastic. I purchased wall panels and flooring which I'm delighted with. Because the service was so good I decided to buy more. They take a bit longer to deliver but tell you that from the beginning, this is due to them using their own drivers. All in all, a great company to deal with.
Helpful Report
Posted 2 years ago
Great service and cheapest prices i could find, will use again if i ever buy wall panels in future
Helpful Report
Posted 2 years ago
Excellant service from the office and very helpfull
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Posted 2 years ago
Not as sturdy as I was expecting but I did purchase without obtaining sample first so my own fault. Still give 5 stars as good quality but not what I was looking for.
Helpful Report
Posted 2 years ago
Excellent service. Prompt delivery. And free delivery, which was surprising considering I initially got my panels from elsewhere and was always charged delivery
Helpful Report
Posted 2 years ago
I have ordered twice from this company and both times they called me a week before ( yes it took a week to deliver my order) the delivery date to confirm my order and delivery day and both times only half the order arrived. If you are a serious trades person and want your materials for a job to all arrive on time then don’t bother with this company, they will let you down.
Helpful Report
Posted 2 years ago
Hi Andre - I do apologise that you have had bad experiences on both occasions you have placed an order with us, this is not the customer service we strive for and we have fell short in your case, I have addressed this with the depot and someone will be in touch with you shortly. Just to touch on the point where you have mentioned about our delivery service taking a week - we do advise that delivery can take up to 4-7 working days, this is also mentioned in every single confirmation email once and order has been placed. The reason why delivery can take up to 4-7 working days is down to the fact that we deliver all of our customers orders on our own fleet of vans to avoid damages & missing parcels that come with shipping out via courier service. The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,191 reviews