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The Panel Company Reviews

4.6 Rating 6,548 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,548 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

“Customer service was excellent, very helpful on the advice I needed for the product. Very please with the product.”
Helpful Report
Posted 1 year ago
Hi Anne, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words. Kind regards, The Panel Company
Posted 1 year ago
“We have bought skirting from The Panel Company a few times and I have no hesitation recommending this company. They give prompt service and keep you informed of the progress of your order. The delivery guys are excellent as well.”
Helpful Report
Posted 1 year ago
Hi Elizabeth, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Orders placed, staff are very efficient, excellent communication in all areas”
Helpful Report
Posted 1 year ago
Hi Shane, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Delivered when l was told they would be. Delighted with them. Went to b&q first and they seemed ok but decided to go on line to check out prices. My panels were cheaper than b&q and when we saw them they were far superior than b&q ones. Delighted we went with the Panel Company. Big Thank you.”
Helpful Report
Posted 1 year ago
Hi Janice, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
“i went into the bedminster branch only needed 5 whie grooved boards and these where behind a large delivery they had just had and would take a while to get to anyway about quater of an hour later she came back was sorry about the time it took she all good i would highly recomend i will be going as i under ordered hope will be pleased again”
Helpful Report
Posted 1 year ago
Hi Richard, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Very happy with the quality of the panels. One of them was damaged during the delivery but customer service was great and we got a replacement very quickly. Very happy with the service”
Helpful Report
Posted 1 year ago
Hi Catalina, Thank you for sharing your experience with us. We appreciate your kind words and your patience as we worked to replace your panels. Kind regards, The Panel Company
Posted 1 year ago
“Fantastic company to deal with...we chose paneling for our open plan living to create zones this paneling certainly did the job....great panels at a great price so easy to fit ....would recommend to all ...the photo doesn't do it justice”
The Panel Company 5 star review on 16th November 2024
Helpful Report
Posted 1 year ago
Hi, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 1 year ago
“Excellent service needed a couple of bits collected no problem”
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Posted 1 year ago
Hi Keith, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Excellent service throughout. Easy to contact customer service actually spoke to another human.”
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Posted 1 year ago
Hi Mary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
“Ordered samples never arrived , gutted as want to start my bathroom improvements”
Helpful Report
Posted 1 year ago
Hi Jade, Thank you for bringing this to our attention. Royal Mail attempted to deliver your samples on 05/11/24 and should have contacted you to arrange a re-delivery. We apologise if you did not receive this notification and emailed you to assist in resolving the issue. Kind regards, The Panel Company
Posted 1 year ago
“Excellent quality panel with an excellent service provided.”
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Posted 1 year ago
Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Excellent quality. Better than the cheaper brands. Shame oak was more expensive than the other colours.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company
Posted 1 year ago
“Great price and product , good communication and speedy delivery thank you 🙂”
Helpful Report
Posted 1 year ago
Hi Lisa, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Excellent product, excellent service, quick delivery and very reasonably priced. A super choice for anyone needing acoustic panels.”
Helpful Report
Posted 1 year ago
Hi Bryn, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
“Customer service at Bristol were Very nonchalant about the issue I was having trying to get the right batch no for the panels I ordered. I needed two replacements for damaged ones and an extra one. I gave the batch no but was not told the batch no I had was no longer available and as I had already ripped my bathroom out and panel guy had already fitted the shower panels the girl at Bristol said she had found an almost perfect match and would branch transfer Them for me from another branch. They came and were the wrong ones she said there was a mix up with the paperwork said they would definitely be checked and be sent out on the next Thurs came on the Saturday wrong ones and not checked as drivers paperwork said 2 choices customer to choose nearest match!! So not what I expected and now 3 weeks in and still wrong ones. Had 2 panels as goodwill refunded but left with mismatched panels. And customer service telling me oh I do hope you get it sorted !! Not Helpful at all. Why sell the last 6 panels to someone when they have no hope of getting a match for damaged ones which arrived damaged and the fact no other branch had that batch no either is just ridiculous and not good service what so ever. I would have preferred the right panels than a goodwill gesture as have had to hide the mismatch behind some accessories or start all over and rip the whole lot out at my expense.”
Helpful Report
Posted 1 year ago
“Great service. Looks fab, just how we wanted it.”
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Posted 1 year ago
Hi Simon, Thank you for the kind words and 5 star review! We're so happy you're pleased with your new panels! Kind regards, The Panel Company
Posted 1 year ago
“very good panels, simple to cut and fix, and nice effect”
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Posted 1 year ago
Hi, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
“Delivered exactly as stated...updated every step...very polite driver...(very small order)...thank you”
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Posted 1 year ago
Hi George, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Fantastic service and shower boards and trims perfect. Customer very happy.”
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Posted 1 year ago
Hi Iain, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
“Amazing, delivery on time and I love my new wall panels in my living room!”
The Panel Company 5 star review on 15th November 2024
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Posted 1 year ago
Hi, Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company
Posted 1 year ago
The Panel Company is rated 4.6 based on 6,548 reviews