The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,563 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th September 2026

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the quality of the panels. One of them was damaged during the delivery but customer service was great and we got a replacement very quickly. Very happy with the service”

Helpful Report

Posted 1 year ago

Hi Catalina, Thank you for sharing your experience with us. We appreciate your kind words and your patience as we worked to replace your panels. Kind regards, The Panel Company

Posted 1 year ago

“Fantastic company to deal with...we chose paneling for our open plan living to create zones this paneling certainly did the job....great panels at a great price so easy to fit ....would recommend to all ...the photo doesn't do it justice”

The Panel Company 5 star review on 16th November 2024

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Posted 1 year ago

Hi, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 1 year ago

“Excellent service needed a couple of bits collected no problem”

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Posted 1 year ago

Hi Keith, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“Excellent service throughout. Easy to contact customer service actually spoke to another human.”

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Posted 1 year ago

Hi Mary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 year ago

“Ordered samples never arrived , gutted as want to start my bathroom improvements”

Helpful Report

Posted 1 year ago

Hi Jade, Thank you for bringing this to our attention. Royal Mail attempted to deliver your samples on 05/11/24 and should have contacted you to arrange a re-delivery. We apologise if you did not receive this notification and emailed you to assist in resolving the issue. Kind regards, The Panel Company

Posted 1 year ago

“Excellent quality panel with an excellent service provided.”

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Posted 1 year ago

Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“Excellent quality. Better than the cheaper brands. Shame oak was more expensive than the other colours.”

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Posted 1 year ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 1 year ago

“Great price and product , good communication and speedy delivery thank you 🙂”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“Excellent product, excellent service, quick delivery and very reasonably priced. A super choice for anyone needing acoustic panels.”

Helpful Report

Posted 1 year ago

Hi Bryn, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 year ago

“Customer service at Bristol were Very nonchalant about the issue I was having trying to get the right batch no for the panels I ordered. I needed two replacements for damaged ones and an extra one. I gave the batch no but was not told the batch no I had was no longer available and as I had already ripped my bathroom out and panel guy had already fitted the shower panels the girl at Bristol said she had found an almost perfect match and would branch transfer Them for me from another branch. They came and were the wrong ones she said there was a mix up with the paperwork said they would definitely be checked and be sent out on the next Thurs came on the Saturday wrong ones and not checked as drivers paperwork said 2 choices customer to choose nearest match!! So not what I expected and now 3 weeks in and still wrong ones. Had 2 panels as goodwill refunded but left with mismatched panels. And customer service telling me oh I do hope you get it sorted !! Not Helpful at all. Why sell the last 6 panels to someone when they have no hope of getting a match for damaged ones which arrived damaged and the fact no other branch had that batch no either is just ridiculous and not good service what so ever. I would have preferred the right panels than a goodwill gesture as have had to hide the mismatch behind some accessories or start all over and rip the whole lot out at my expense.”

Helpful Report

Posted 1 year ago

“Great service. Looks fab, just how we wanted it.”

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Posted 1 year ago

Hi Simon, Thank you for the kind words and 5 star review! We're so happy you're pleased with your new panels! Kind regards, The Panel Company

Posted 1 year ago

“very good panels, simple to cut and fix, and nice effect”

Helpful Report

Posted 1 year ago

Hi, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Delivered exactly as stated...updated every step...very polite driver...(very small order)...thank you”

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Posted 1 year ago

Hi George, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“Fantastic service and shower boards and trims perfect. Customer very happy.”

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Posted 1 year ago

Hi Iain, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 year ago

“Amazing, delivery on time and I love my new wall panels in my living room!”

The Panel Company 5 star review on 15th November 2024

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Posted 1 year ago

Hi, Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 1 year ago

“Great mochaccino marble wall panels received on time, very well packaged, good fitting instructions, will always use this company in future. My bathroom is still a work in progress but looking better as it is so far.”

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Posted 1 year ago

Hi, Thank you for sharing your new bathroom panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 1 year ago

“I ordered a sample and it arrived swiftly, I am now waiting for more stock to arrive so I can order my panels”

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Posted 1 year ago

Hi Susan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“The panels were true to colour and were a good price also quick delivery Thank you 😁”

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Posted 1 year ago

Hi Brenda, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Very good company delivery very good.”

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Posted 1 year ago

Hi Mary, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 year ago

“Good customer service and products. However delivery service let's them down. My panels were left hanging over the wall so when the gates opened they wedged them against the fence.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for your kind feedback and for bringing your delivery experience to our attention. Our drivers occasionally leave parcels in a safe location if they believe it to be appropriate, in order to avoid any delays or the need to rearrange the delivery. We sincerely apologise for the oversight on this occasion and for the condition in which you received your panels. If your panels have been damaged in any way, please do not hesitate to contact us directly so that we can resolve the issue promptly - 01709 828339. We will share your experience to our Logistics Department for further review. Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 6,563 reviews