The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,622 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,622 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Tell us how The Panel Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Panel Company 5 star review on 23rd April 2026

Anonymous

The Panel Company 5 star review on 21st April 2026

Michael Hall Aspect Maintence Ltd

462

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first time ordering panels, they arrived on time not damaged, the driver was very friendly and unloaded all the panels carefully. Will definitely use again for next reno works”

Helpful Report

Posted 3 years ago

“Ordered a sample first, then 3 x Premium Ultra Matt Carrara Marble panels and aluminium edging strips. Excellent service. Delivered on time, and altho well packaged, unfortunately one edging strip was squished, but one email and 2 days later a replacement arrived free of charge. Builder had no problems, and they look amazing! Very pleased. Thank you”

The Panel Company 5 star review on 7th December 2022

Helpful Report

Posted 3 years ago

“Ordered 3 x Premium Ultra Matt Carrara Marble panels and aluminium edging strips. Excellent service. Delivered on time, and altho well packaged, unfortunately one edging strip was squished, but one email and 2 days later a replacement arrived free of charge. Builder had no problems, and they look amazing! Very pleased. Thank you”

Helpful Report

Posted 3 years ago

“Fabulous company excellent customer service. Not enough floor tiles and spec had changed in interim. Bristol store swapped out old to new style immediately. Also needed another wall panel and Rotherham store checked stock and put on express delivery to meet our timelines. All in all great products and company.”

Helpful Report

Posted 3 years ago

“Great panels and great service. I was a little nervous of ordering online but I received superb communication throughout, fast delivery and a great quality product. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Superb company to deal with. Delivery was bang on time. Shower wall and sealing kits are fantastic. Exactly what i wanted. They answer the phone and are very helpful. I’ve used these guys before and will use again.”

Helpful Report

Posted 3 years ago

“Love the panels I ordered, exactly what I wanted! I was a bit nervous re delivery time, and rang Adam at the office who managed to get my delivery to me super fast! On the day the company also provided me with lots of updates re- delivery times. Very impressed!”

Helpful Report

Posted 3 years ago

“Helpful company to use, we have used them before and would use them again! Good prices and products.”

Helpful Report

Posted 3 years ago

“Ordered samples - quick delivery - just waiting for panel delivery now, can't wait to get these panels installed on my ceiling!”

Helpful Report

Posted 3 years ago

“Never leave reviews but felt this company warrenty one. The delivery was late. The phone wasn't answered when I contacted them. I was expecting white brick design panels as shown on line but they had a grey tinge to them. The board was very flimsy and the trim had no strength to them. As soon as I saw them I wanted to return them but after reading the returns policy felt it was more bother then it was worth. I havnt used them instead bought some more locally which I am really pleased with.”

Helpful Report

Posted 3 years ago

Hi - Thank you for taking the time to leave us a review - bad or good we like to hear feedback to help us improve. With regards to the panel not being what you expected, we offer a samples service online to avoid customers being disappointed (like with your case) - We always advise strongly that a customer order samples prior to purchase so that they can see and feel the product they will be receiving (this heavily avoids disappointment), as the samples are an actual cut of the actual panel. With the panel you had ordered it is clearly stipulated on the product listing that the panel is a 'flat surface & non-textured' - also the actual product title was 'Dumapan SMP Metro 2 Tile' nowhere does this stipulate a "Brick Design' you talk about. In terms of our returns policy > these items are not small goods you can drop off at a local postal office for return - a lot goes into logistics to get goods to customers and in most cases we can not re-sell the goods returned to us. Again we always advise our customers to make sure that they have ordered the right quantities to avoid surplus product. You are more than welcome to return the goods as stated in our returns & refunds policy online, so please get in touch with weborders@panelcompany.co.uk should you wish to proceed. The Panel Company

Posted 3 years ago

“Ordered samples, with intention of purchasing panels, samples did not arrive wasted £3.98, after that experience will not be bothering to order panels. Total waste of time and money.”

Helpful Report

Posted 3 years ago

Hi - I do apologise about this, the samples appear to have been lost in the postal system. I have notified the samples department and they are re-sending out today. The Panel Company

Posted 3 years ago

“Amazing service, I damaged a panel, Adam at the panel company had the panel sent out the next day instead of the standard 5-7 days a complete life saver! Would highly recommend this company the panels are great quality easy to fit, not sure why I’ve been tiling for so many years lol”

Helpful Report

Posted 3 years ago

Hi Steve - Thank you for taking the time to leave us a review, I will ensure that Adam sees this, The Panel Company.

Posted 3 years ago

“The boards were great. Packed well and good quality. The endcaps were never received.”

Helpful Report

Posted 3 years ago

Hi James - I do apologise about this, I have managed to track your original order down - I have contacted the depot where this order came out from and someone will be in touch with you shortly. The Panel Company

Posted 3 years ago

“Ordered October an was only informed of delay when I enquired no customer service bathroom without shower because u said 5.7 days delivery so was stripped ready.also told to ring ASAP which did only to be fobbed off on answer machine an no reply since.will be asking for refund. Very disappointing.”

Helpful Report

Posted 3 years ago

Hi Darren - I do apologise about this, I have sent this to the depot where this order is coming out from and someone will be in touch with you shortly, The Panel Company.

Posted 3 years ago

“Really good quality shower panels at a very good price. Very fast delivery. 5 stars in every way”

Helpful Report

Posted 3 years ago

Hi Vikki - Thank you for taking the time to leave us a review, The Panel Company.

Posted 3 years ago

“Very pleased with the panels, easy to install and gives a professional finish. Good delivery time. Very pleased with the overall experience”

Helpful Report

Posted 3 years ago

“Very pleased with panels I bought, and didn't have to wait to long for delivery”

Helpful Report

Posted 3 years ago

“Very easy to use website and equally easy to call and speak to a human too. Price was excellent, the products were in stock and delivered the next day. Overall I cannot fault the service I received. I owe a massive thanks to Adam who went the extra mile to get me sorted quickly. I would happily recommend this company and will definitely use again.”

Helpful Report

Posted 3 years ago

“Very impressed from start to finish. Quality of all products is fantastic, from panels and trims to bath, toilet, sink, taps and furniture! The panels are extremely strong and far better than some others we were shown! Quick delivery, any small issues resolved fast! Highly recommended!”

The Panel Company 5 star review on 14th October 2022

Helpful Report

Posted 3 years ago

“Changed delivery dates a few times due to staff shortages but product was good and looked good when fitted Very good value for price and free delivery was welcomed.”

Helpful Report

Posted 3 years ago

The Panel Company is rated 4.6 based on 5,622 reviews