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The Panel Company Reviews

4.6 Rating 6,592 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,592 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great priced panels. Fantastic customer service and delivery driver. Would definitely recommend to friends and family.”
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Posted 2 years ago
“Great service, the delivery driver was a real good man too. thank you. not used the products yet, but they look good and quality seems ok. All in all, 10/10 from purchase to delivery, thank you. I would definately recommend.”
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Posted 2 years ago
“These panels are the bargain of the century panelled the downstairs toilet in a day . Delivered with care driver very helpful .Quality of goods excellent . Cost of total job less than £90 .”
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Posted 2 years ago
“Very reasonably priced pvc panels which have been easy to cut and install. And the delivery driver was so helpful, friendly, upbeat and chatty he made my day!”
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Posted 2 years ago
“These guys got me out of a situation where I needed the panels soonest and did not disappoint - thanks”
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Posted 2 years ago
“It delivered in time and it was easy to adjust it on the looks really good 👍”
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Posted 2 years ago
“Great value, on time fast delivery by friendly driver. All I all a highly recommended company 5*****”
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Posted 2 years ago
“James was very helpful when we visited the show room and the panels now look good on our bathroom walls.”
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Posted 2 years ago
“No problems delivered when it said very pleased with the product my bathroom looks great with the panels”
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Posted 2 years ago
“This is second order in 6 months first delay in delivery my second order from 30 October is now delayed why take orders if you don’t have the product”
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Posted 2 years ago
Good Morning, Thank you for letting us know and may I apologise for the customer service you have received. Looking at your order I can see there has been a supply issue and internal miscommunication on this product. I have spoken to the manager at the Durham distribution hub and we will do everything we can to expedite your delivery. Regards Panel Company | Customer Services
Posted 2 years ago
“Where’s my stuff lol”
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Posted 2 years ago
Good Afternoon, Thank you for contacting us. Your order is scheduled for delivery tomorrow (16th), you will receive a text notification with your delivery window. Any issues please contact customer services on 01709 828339 Regards Panel Company | Customer Services
Posted 2 years ago
“Great product's and website easy to use. Had one hiccup with my order but the delivery team sorted it out quickly and completed my delivery very quickly and efficiently. All dealings with the company staff were polite efficient and friendly. Thanks!”
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Posted 2 years ago
“More than happy with the product, (Sealux Strips for a shower). Not so happy about delivery which took 8 days to arrive and very nearly held the job up. The company says allow 4 to 7 working days for delivery but have stopped using outside couriers preferring to use their own drivers as some products became damaged in the past. Can I suggest there is an option for smaller items to still be sent by courier or Royal Mail as I would have been willing to pay an additional amount for a faster delivery. Otherwise everything OK. If I use the company again I’ll ensure I order at least two weeks before the products are required.”
Helpful Report
Posted 2 years ago
Good Afternoon, Thank you for your feedback. Our delivery service is constantly under review to ensure we can offer the best possible service. We no longer use couriers because of the high probability of damages which offers the worst customer experience possible. I will relay your comments to the distribution manager, thank you for your custom. Regards Panel Company | Customer Services
Posted 2 years ago
“Great price. Fantastic communication regarding delivery which arrived right on time. Would definitely recommend and use again in the future”
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Posted 2 years ago
“Bought panels for the bathroom after my daughter bought some for her shower cubicle and they look fantastic they are quality and value for money. My daughter also really pleased with hers too.”
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Posted 2 years ago
“Ordered panels for our bathroom which, now fitted, are perfect. Decided to order additional panels for utility room but miscalculated. Contacted TPC to ask if we could order two additional panels as couldn't find online. Were told that the panels were discontinued but the lady checked stockroom and found two panels slightly damaged. Was told we could have them for nothing, which is amazing! Only have to pay for delivery. Very happy with the service TPC provide!”
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Posted 2 years ago
“First, I had a very good experience. Order 400 pounds worth of panelling with 50 pound delivery charge to aberdeen. No problem. I later needed 4 tubes of sealant- the delivery charge was going to be 50 pounds again. No way. You need a better delivery service. Heard of royal mail?”
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Posted 2 years ago
Good Afternoon, I am sorry to hear we didnt meet your expectations. The £50 delivery fee will be applied when selecting a ShowerWall branded product. If you contact our Durham branch which handles distribution for your area we will be able to arrange a delivery more suited to the adhesive you require. You can contact Panel Company Durham via T: 0191 492 1233 E: durham@panelcompany.co.uk Regards Panel Company | Customer Services
Posted 2 years ago
“Very pleased with the panels and service from The Panel Co. Installation (DIY job) going well but not yet complete. Ordered online after visiting Huddersfield store.”
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Posted 2 years ago
“This is the first time I have used the panel company and will not be the last! Communication from the drivers was excellent. I did not notice that one box contained the wrong colour panel until the next morning, a quick call to the Bristol branch and this problem was swiftly resolved by the next day. Bearing in mind I am in deepest Cornwall !! Thanks again Panel Company. PS panels were spot on. Cheers.”
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Posted 2 years ago
“Panels delivered on time and I was kept informed about time of delivery”
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Posted 2 years ago
The Panel Company is rated 4.6 based on 6,592 reviews