The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.60

4.6 Rating 3,848 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,848 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 19th June 2025

445

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“V good service. Emailed them a couple of questions before my purchase and received a phone call to answer them, very helpful guy on the phone, talked me through what I would need and what I wouldn’t. Definetly recommend.”

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Posted 1 year ago

“Good product and quick delivery”

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Posted 1 year ago

“Very pleased with our delivery driver was very helpful and polite will certaily use you again.”

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Posted 1 year ago

“Well what can I say they failed to turn up on the first delivery date although they sent several ETA's, so contacted the Bristol Branch and spoke to a very apologetic and helpful young Lady whom informed me the delivery would be coming Sunday morning early which suited me and indeed they did turn up at 8.05 a chap with a very impressive beard, the vinyl flooring I ordered I got at a very reasonable price so in the end it all turned out to be a good experience so THANK YOU The Panel Company.”

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Posted 1 year ago

“Bought to clad a utility ceiling. Great looking product. Excellent delivery time and service. But would need to over order next time as they are so flimsy you end up breaking the edges trying to fit them together. So a small bit of finishing off required to disguise the damage. Overall though gives the desired effect.”

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Posted 1 year ago

“Materials came as ordered, fast and efficient, decent price, no complaints so far!”

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Posted 1 year ago

“Can’t fault the product, made for a quick tidy install which was only let down by slow delivery.”

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Posted 1 year ago

“Delivered on time , the panels are good for the price paid and look lovely , however 1 star dropped for the internal, external corners which are very flimsy”

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Posted 1 year ago

“Good product, easy to fit. Does damage easily and can break quite easily. Delivery in reasonable time.”

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Posted 1 year ago

“Never used this company before so thought I would give them a try. Wow amazing product already purchased a second time with another 5 bathrooms on order. Only 1 issue 7-10 days delivery”

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Posted 1 year ago

Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!

Posted 1 year ago

“Very good ..really pleased with panels..had 3 damaged panels when delivered..but had ordered extra..but still very pleased.”

Helpful Report

Posted 1 year ago

Thank you for placing an order. We are very sorry about any inconvenience this may have caused, please email images to damages@panelcompany.co.uk and we will get to the bottom of this.

Posted 1 year ago

“Would be nice to have fitting instructions but panels look great. Cheaper than a ups do but can’t see the difference”

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Posted 1 year ago

Thank you for placing an order, we're glad you're happy with your panels! All fitting instruction can be found on our website.

Posted 1 year ago

“Quick and good customer service. They said that they would advise a time slot for delivery the day before - I didn't get that just a call from the driver that he was on site with no one to take the delivery! Driver left the product in a safe place so no real complaint. On checking the product I could see that the wrong colour silicone had been delivered. I contacted Panel Company who looked into this and advised that they had refunded the product in question and this was within the hour. Which is good however I now need to source new products which is an unnecessary waste of time. However this would not put me off using them again.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for placing an order, we're very sorry about any inconvenience this may have caused. We always appreciate hearing back from our customers!

Posted 1 year ago

“overall good the telephone customer service was excellent when I rang with a question shortly just after ordering, the delivery driver pleasant and helpful, my only criticism was the was lack of communications 16 days after my order with no communications I E mailed to chase it up as they say between 7- 10 days for delivery, no reply to my E mail but the panels did turn up the next day would have been nice if they e mailed to say they were coming (lucky I was in)”

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Posted 1 year ago

Thank you for placing an order, we're very sorry about any inconvenience this may have caused and always appreciate hearing back from our customers!

Posted 1 year ago

“Exactly what we ordered clicked together easily and quickly installed on the bathroom ceiling”

Helpful Report

Posted 1 year ago

Thank you for placing an order, we're glad you're happy with your panels! We always appreciate hearing back from our customers!

Posted 1 year ago

“Service was excellent, I would have given 5 stars for the product, but it does not mention that the slats are only pinned to the felt every so often. If cutting beware of this as the slats become loose. It is also a challenge to go around corners.”

Helpful Report

Posted 1 year ago

Thank you for placing an order, we are very sorry about any inconvenience this may have caused. We always appreciate hearing back from our customers!

Posted 1 year ago

“I cancelled my order as I realised it wasn’t quite what I wanted, but the customer service was brilliant, the in-house staff replied to my messages in quick time, and refunded me without question having already allocated to a distributing warehouse, very understanding and helpful.”

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Posted 1 year ago

“Very helpful delivery driver explained that missing item would be delivered by courier later. Items not arrived so mailed more than once but no replies very poor. Items did arrive some weeks later but no delivery dates from supplier not very useful as on holiday. Company communications poor”

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Posted 1 year ago

“Outstanding value, product quality and service, only thing that was very disappointing was that somehow I managed to leave the order originally uncompleted and must have started again with repeating it - you then sent me an offer of 5% less than I had paid you to finish the open one which left me feeling I'd been overcharged and it didn't feel fair business somehow, sorry”

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Posted 1 year ago

“Great choice and service. Wrong panel's delivered first but rectified the day after”

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Posted 1 year ago

The Panel Company is rated 4.6 based on 3,848 reviews