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The Panel Company Reviews

4.6 Rating 4,279 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,279 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Anonymous
Anonymous  // 01/01/2019
The service was great ,delivery was on time .The panels are not sound proof but do dull the noise. Would buy again.
Helpful Report
Posted 1 year ago
Purchased one Premium Large Astra Stone Gloss 1.0m x 2.4m Shower Panel, two tubes of EVO-STIK Solvent Free Grip Fill Adhesive - White, and 4 lengths of end trim - 10mm Trim For a 10mm Depth Panel - chrome/Silver finish. The items were delivered at the time stated with no issues. The shower panel was perfect and looks great. The evo stik did exactly what was expected. The end trim chrome/silver coating started to come away when removing the protective coating. Contacted the Panel Company who were very helpful & apologetic and offered a refund immediately. Although disappointed with the trim coating I found the panel prices were very reasonable, the correspondence and customer service first class, therefore I would have no hesitation on using the Panel Company again.
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Posted 1 year ago
Ordered 9 Matt white panels and 2 x packs of 4 were great but the odd 1 was gloss white. So I contacted them and they couldn't have been more helpful. They sent me 2 x replacement Matt white panels within 2 days. Thank you.
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Posted 1 year ago
Nothing wrong with the product but taking over a week for a delivery is abit much.
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Posted 1 year ago
Great price, easyish to fit , always difficult in tight space in bathroom but they look good.
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Posted 1 year ago
Being able to talk to someone
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Posted 1 year ago
Delivery was longer than expected but I was kept up to date. One panel was damaged but I was promptly refunded thanks to Allan who sorted it out quickly. Credit to him. I needed another panel that came much quicker. The biggest issue has been with the pvc chrome trims. When peeling off the protective film the chrome film comes off with it. The quality isn't very good wish id spent more and got metal trim. Otherwise would be 5 stars.
Helpful Report
Posted 1 year ago
We ordered 6 panels in October then later was told they had none in but would be getting some ,l asked if the Huddersfield branch had any ,and was told to contact them,they told me they was getting 500 in and would send my order down to Rotherham but have still not heard anything but when we had our bathroom done by Duncan Wilson he made a brilliant job and those delivery was spot on
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Posted 1 year ago
Great price perfect delivery There was a couple of scratches on the wet wall apart from that great sevice
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Posted 1 year ago
Definitely recommend a sample, really helps with making the right colour choice
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Posted 1 year ago
Staff worked really hard to help correct a discrepancy between batch numbers of panels. Really helpful and generous with sorting a resolution
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Posted 1 year ago
Service, price, delivery all very good to date but as I have not had panels installed just yet I am not able to offer comment on the panels in situ in our to be new shower room.
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Posted 1 year ago
Panels are always good, delivery could've quicker
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Posted 1 year ago
Great service quick and professional and cannot remember the persons name very helpful and polite
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Posted 1 year ago
The panels are excellent and, with a little trial and error, are super quick to cut and fit. I havnt given five stars though purely because the quality of things like corner and end caps are disappointing. I expected these to be metal but they are actually plastic with a silver foil on top which can delaminate in the process of cutting. It's a great shame because there is a lot of waste. I would gladly pay a little more for better quality. The panels themselves deserve it.
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Posted 1 year ago
Pleased with the products delivered in good order.shame I was missing a cladding strip but when I rang they rectified it really quickly
Helpful Report
Posted 1 year ago
The price and quality of the panels are very good delivery time is good but don't expect to have them delivered to you door if you live in a flat.I live one up ( twelve stairs to climb to my door ) the van only has one man so he wont deliver them up the stairs. Have never had to return anything always in good condition.
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Posted 1 year ago
Not yet installed the panels,but arrived when stated,and all good and undamaged. Kept in touch to let us know when delivery would arrive. Excellent service.
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Posted 1 year ago
Great panels .. except one was discoloured otherwise I would of given 5 star
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Posted 1 year ago
Ordering was easy and hood value. The review score would be higher if you delivered to the Isle of Wight. It’s a nuisance to have to join this with another company and manage another process. I would have been happy to pay the delivery charge any way as it was still good value. For heavens sake we aren’t in Outer Mongolia!
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Posted 1 year ago
The Panel Company is rated 4.6 based on 4,279 reviews