The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,194 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,194 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 4th February 2026

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not as sturdy as I was expecting but I did purchase without obtaining sample first so my own fault. Still give 5 stars as good quality but not what I was looking for.”

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Posted 2 years ago

“Excellent service. Prompt delivery. And free delivery, which was surprising considering I initially got my panels from elsewhere and was always charged delivery”

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Posted 2 years ago

“I have ordered twice from this company and both times they called me a week before ( yes it took a week to deliver my order) the delivery date to confirm my order and delivery day and both times only half the order arrived. If you are a serious trades person and want your materials for a job to all arrive on time then don’t bother with this company, they will let you down.”

Helpful Report

Posted 2 years ago

Hi Andre - I do apologise that you have had bad experiences on both occasions you have placed an order with us, this is not the customer service we strive for and we have fell short in your case, I have addressed this with the depot and someone will be in touch with you shortly. Just to touch on the point where you have mentioned about our delivery service taking a week - we do advise that delivery can take up to 4-7 working days, this is also mentioned in every single confirmation email once and order has been placed. The reason why delivery can take up to 4-7 working days is down to the fact that we deliver all of our customers orders on our own fleet of vans to avoid damages & missing parcels that come with shipping out via courier service. The Panel Company

Posted 2 years ago

“Great company to deal with. Haven't put the.panelling up yet but.hope to this week.”

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Posted 2 years ago

“Arrived very quickly and with clear instructions bathroom looks good 👍 👌”

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Posted 2 years ago

“Excellent in all departments. Ordering, delivery and product quality, absolutely delighted and the finished product is stunning.”

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Posted 2 years ago

“I cancelled my order as I realised it wasn’t quite what I wanted, but the customer service was brilliant, the in-house staff replied to my messages in quick time, and refunded me without question having already allocated to a distributing warehouse, very understanding and helpful.”

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Posted 2 years ago

“Fast,as described and well priced. Already used again for ceiling panels 👍”

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Posted 2 years ago

“Fast delivery, and discription, was correct”

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Posted 2 years ago

“Very helpful delivery driver explained that missing item would be delivered by courier later. Items not arrived so mailed more than once but no replies very poor. Items did arrive some weeks later but no delivery dates from supplier not very useful as on holiday. Company communications poor”

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Posted 2 years ago

“Ordering was easy. Rang depot to find out when delivery was and was given a date and approximate time. Exceeded my expectations when the panels and trims arrived early. Driver was friendly and brought them into the house. On inspection of the panels one was slightly damaged on an edge but bathroom fitter said it's still usable and won't be seen. Emailed Panel Company who immediately refunded 50% of the cost of the panel. Saved time and having time off work waiting for another delivery. Thanks Panel Company for your excellent customer service.”

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Posted 2 years ago

“really poor colour match between panels from same batch, make sure you fully check prior to install, have attempted to contact the panel company but yet to hear back, will now need to have to put right by purchasing new panels and have reinstalled”

Helpful Report

Posted 2 years ago

Hi - Thank you for bringing this to our attention, as I understand the customer service team has since been in touch with you, if you have any further questions please do get in touch with us, The Panel Company

Posted 2 years ago

“Friendly helpfully service delivery was epic quality and price were also great the blue cladding was beautifully and customer was so happy which got me another job happy days”

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Posted 2 years ago

“Good service, and very friendly delivery driver.”

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Posted 2 years ago

“Outstanding value, product quality and service, only thing that was very disappointing was that somehow I managed to leave the order originally uncompleted and must have started again with repeating it - you then sent me an offer of 5% less than I had paid you to finish the open one which left me feeling I'd been overcharged and it didn't feel fair business somehow, sorry”

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Posted 2 years ago

“Great choice and service. Wrong panel's delivered first but rectified the day after”

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Posted 2 years ago

“Not the first time I have bought items from here and I will definitely purchase again. Great product at a reasonable price. Swift, damage free delivery. No complaints at all 👍”

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Posted 2 years ago

“I recently received delivery of panel trims . All were packed very well and delivery was super quick and delivery man was very nice . Although I haven’t used items yet I know they’ll be perfect . Overall I’m super impressed by the panel company and will defo use them again .”

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Posted 2 years ago

“Good service. Good price . Delivery in good time. Quality of the panels was as expected for the price. Successfully brightened up my stepdaughter cloakroom. Happy days.”

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Posted 2 years ago

“Excellent service,good value for your money And quick delivery.haven’t had bathroom done yet so cannot send photo”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,194 reviews