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The Panel Company Reviews

4.6 Rating 5,536 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,536 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Anonymous
Anonymous  // 01/01/2019
I ordered on line and it said it would be 4 to 5 days and I would recieve 24 hours notice .3 days later I recieved a message at around 6 am to say the would arrive that day at 9 p.m I was in work so had to wait and give up when they had not arrived by 9.30 .Aneubour took them in saying they arrived after 10 am .I will not be recommending your company as I lost 2 hours pay for nothing
Helpful Report
Posted 2 years ago
Good Afternoon, We do apologise for any inconvenience caused. Looking at your order, a text message was sent to a landline number the day before delivery and this would have offered advance notice. We operate an automated delivery notification system from the time of the last delivery and in this instance it didnt calculate your delivery window accurately as your order was delivered at 09:53 Our customer delivery experience is very important to us and I have relayed the issues you experienced to the relevant distribution hub.
Posted 2 years ago
Excellent customer service from Huddersfield branch after mix up with order, well made product, will certainly consider for my next project
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Posted 2 years ago
Prompt and efficient delivery. Very friendly and helpful driver. Delivered on time. Not yet installed , but panels look good.
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Posted 2 years ago
Haven’t put the panels up as yet, but the speed of delivery was pretty spectacular.
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Posted 2 years ago
Very helpful and polite staff. They were very willing to cater for your needs. I would definitely recommend the company for family and friends. Delivery was very quick and we were kept informed of any changed.
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Posted 2 years ago
Excellent service throughout, very helpful staff and delivery driver , quality items and excellent price
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Posted 2 years ago
Love this company , so much choice and such good prices !! Great service & communication!!!
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Posted 2 years ago
Excellent Service Excellent Price and arrived on time. Wall Boards are Brilliant Quality and the delivery driver was very pleasant Will be buying some more .
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Posted 2 years ago
The price and quality of the panels are very good delivery time is good but don't expect to have them delivered to you door if you live in a flat.I live one up ( twelve stairs to climb to my door ) the van only has one man so he wont deliver them up the stairs. Have never had to return anything always in good condition.
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Posted 2 years ago
This is the 3rd order I’ve placed as yet. Great delivery service etc on the whole. Panels received in good condition. However the internal and external corner trims are very quality poor this time. Good job I ordered an extra one as had to use it! The “Chrome” effect “tape” kept coming off and had to be glued back on at cut ends. Seemed very poor quality compared to the last ones I used. Would maybe think twice on next order. A bit disappointing for this order as not had problems with items on previous orders.
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Posted 2 years ago
Good Afternoon, We haven't received any additional reports on chrome effect trims but thank you for flagging this and we will certainly look into it. Panel Company | Customer Services
Posted 2 years ago
Not yet installed the panels,but arrived when stated,and all good and undamaged. Kept in touch to let us know when delivery would arrive. Excellent service.
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Posted 2 years ago
The order was prompt, exactly what I expected other than the fact that the quality was superb and outstanding value for money. The delivery was on time with their own vehicle and staff, and all with care and consideration. What a pleasant change to experience good old fashioned care for the customer. I would highly recommend this company.
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Posted 2 years ago
Great products, great offers on site. Good delivery timescales. Would order again in future.
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Posted 2 years ago
Excellent product. Good communication from the company & good delivery time. Panels are easy to install. I would definitely recommend the Panel Company.
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Posted 2 years ago
Excellent service from ordering through to delivery
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Posted 2 years ago
Would order again, very efficient, one of parts sent was incorrect but replaced within a couple of days & good quality product 👌
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Posted 2 years ago
When I placed my order online it quoted the order timings including the delivery date 26-28/09/23. When I had heard nothing on these dates I called & was told they couldn’t give me a delivery date until the panels were in stock & they didn’t know when that would be as it was a special order. I didn’t know it was a special order & if I had I would’ve chosen a different product or shopped elsewhere as my kitchen fitter was waiting for the panels to finish the job. I have emailed & called again & was told a delivery date (nothing confirming by email or anything) but I will wait & see what happens! When ordering I would suggest calling first to check what you want is in stock and confirm a delivery date - if they will give you one!
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Posted 2 years ago
Good prices, arrived on time and packed well. Delivery driver helpful and polite.
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Posted 2 years ago
good quality shower boards, promptly delivered
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Posted 2 years ago
Very happy. arrived quickly in top condition. I would use this company again 👍
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,536 reviews