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The Panel Company Reviews

4.6 Rating 4,568 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,568 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The product is good quality, fits together well, but the order was incomplete and after the remainder was delivered, the total time was over two weeks which obviously delayed the installation
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Posted 1 year ago
Product arrived on time and appears to be of good quality
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Posted 1 year ago
We are pleased with our panels. We purchased as part of the Black Friday deals so received 50% off. The delivery of the items were slow and communication was limited, but when I emailed them I did get an immediate response. One panel was slightly damaged on the corner but because we needed to cut to size this didn’t matter. Overall, we are impressed with the panels especially the price that we paid.
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Posted 1 year ago
The product arrived well packaged as expected, but later than originally stated which was a shame to me as a installer and to the customer. I would still recommend the company, as the product arrived damage free and good quality.
The Panel Company 4 star review on 25th November 2023
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Posted 1 year ago
The service was great ,delivery was on time .The panels are not sound proof but do dull the noise. Would buy again.
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Posted 1 year ago
Purchased one Premium Large Astra Stone Gloss 1.0m x 2.4m Shower Panel, two tubes of EVO-STIK Solvent Free Grip Fill Adhesive - White, and 4 lengths of end trim - 10mm Trim For a 10mm Depth Panel - chrome/Silver finish. The items were delivered at the time stated with no issues. The shower panel was perfect and looks great. The evo stik did exactly what was expected. The end trim chrome/silver coating started to come away when removing the protective coating. Contacted the Panel Company who were very helpful & apologetic and offered a refund immediately. Although disappointed with the trim coating I found the panel prices were very reasonable, the correspondence and customer service first class, therefore I would have no hesitation on using the Panel Company again.
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Posted 1 year ago
Ordered 9 Matt white panels and 2 x packs of 4 were great but the odd 1 was gloss white. So I contacted them and they couldn't have been more helpful. They sent me 2 x replacement Matt white panels within 2 days. Thank you.
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Posted 1 year ago
Nothing wrong with the product but taking over a week for a delivery is abit much.
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Posted 1 year ago
Great price, easyish to fit , always difficult in tight space in bathroom but they look good.
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Posted 1 year ago
Being able to talk to someone
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Posted 1 year ago
Delivery was longer than expected but I was kept up to date. One panel was damaged but I was promptly refunded thanks to Allan who sorted it out quickly. Credit to him. I needed another panel that came much quicker. The biggest issue has been with the pvc chrome trims. When peeling off the protective film the chrome film comes off with it. The quality isn't very good wish id spent more and got metal trim. Otherwise would be 5 stars.
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Posted 1 year ago
We ordered 6 panels in October then later was told they had none in but would be getting some ,l asked if the Huddersfield branch had any ,and was told to contact them,they told me they was getting 500 in and would send my order down to Rotherham but have still not heard anything but when we had our bathroom done by Duncan Wilson he made a brilliant job and those delivery was spot on
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Posted 1 year ago
Great price perfect delivery There was a couple of scratches on the wet wall apart from that great sevice
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Posted 1 year ago
Definitely recommend a sample, really helps with making the right colour choice
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Posted 1 year ago
Staff worked really hard to help correct a discrepancy between batch numbers of panels. Really helpful and generous with sorting a resolution
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Posted 1 year ago
Service, price, delivery all very good to date but as I have not had panels installed just yet I am not able to offer comment on the panels in situ in our to be new shower room.
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Posted 1 year ago
Panels are always good, delivery could've quicker
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Posted 1 year ago
Great service quick and professional and cannot remember the persons name very helpful and polite
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Posted 1 year ago
The panels are excellent and, with a little trial and error, are super quick to cut and fit. I havnt given five stars though purely because the quality of things like corner and end caps are disappointing. I expected these to be metal but they are actually plastic with a silver foil on top which can delaminate in the process of cutting. It's a great shame because there is a lot of waste. I would gladly pay a little more for better quality. The panels themselves deserve it.
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Posted 1 year ago
Pleased with the products delivered in good order.shame I was missing a cladding strip but when I rang they rectified it really quickly
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Posted 1 year ago
The Panel Company is rated 4.6 based on 4,568 reviews