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The Panel Company Reviews

4.6 Rating 4,286 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,286 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

We have not fitted them yet, but the service from the company was very good.
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Posted 2 years ago
Great company, good prices, selection of products. They must manage to deliver faster. Recommended
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Posted 2 years ago
Great products, great price and excellent customer service, regular update, definitely recommend The Panel Company
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Posted 2 years ago
Very pleased with this purchase. The panels look really good and are easy to clean. An all round good buy.
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Posted 2 years ago
Product turned up as arranged by good friendly delivery person , 3very th8ng as ordered, would recommend and use again
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Posted 2 years ago
Good product - Shower / Bath Panels. Confusing colour choice with many what I can only call as similar colour themes - easy to order the wrong one as I did BUT they have a great returns policy (collected when the correct colour panel was delivered); just waiting for the refund to be processed.
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Posted 2 years ago
Good quality panels, delivery was quick. Measure and and check quantities yourself, don't just rely on the website "panel calculator" as this over estimated for me, and is the only reason I'm not giving 5 stars.
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Posted 2 years ago
Fast delivery, good product, having never used panels before, I found the panels easy to cut and fit. Only let down was not every thing ordered was delivered, no silicon to glue the panels, Trip to the local plumbers.
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Posted 2 years ago
Great service
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Posted 2 years ago
Hi - Thank you for leaving a review and I'm glad to hear that you had a great experience with our company! The Panel Company is committed to providing excellent customer service, and I'm glad that we were able to meet your expectations. Thank you again for your feedback and I hope you continue to have a great experience with our company in the future! The Panel Company
Posted 2 years ago
Love the panels, info sheet needs to tell why you need masking tape
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Posted 2 years ago
Hi Steve - Thanks for taking the time to leave us feedback, you would need masking tape strips to assist in preserving the edges when cutting the PVC panels down to size, however always make sure that you place the masking tape on the back of the panel when cutting. Masking tape when cutting or installing panels is not essential more of just an advisory. If you have any further questions in the meantime please do not hesitate getting in touch with us. The Panel Company
Posted 2 years ago
Lovely panels, although we had to cut them down to feed them through the shower door, but that was our fault, should have bought a new shower cubicle at the same time 🙄
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Posted 2 years ago
Kept informed on delivery,arrived as stated driver explained drop of proceedure which was simply to understand.Cant comment on panels & inspection & installation fitout as plumbing works still in progress,
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Posted 2 years ago
Thank you for sharing your positive experience with us. It's great to hear that you were kept informed on the delivery of your order and that it arrived as stated. Additionally, it's great to hear that the driver took the time to explain the drop-off procedure, and that it was easy to understand. The Panel Company
Posted 2 years ago
Kept informed on delivery,arrived as stated driver explained drop of proceedure which was simply to understand.Cant comment on panels & inspection & installation fitout as plumbing works still in progress,
Helpful Report
Posted 2 years ago
Very happy with the panels purchased - shower looks great. Customer service was good too, a friendly and very helpful team happy to answer any questions I had regarding installing panels whilst in the Huddersfield showroom. I was kept up to date on delivery and they delivered very quickly. However the driver was "unable" to get them to my upstairs flat and they had to be left downstairs which is something to be aware of for anyone in the same situation.
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Posted 2 years ago
Thank you for your review and we are glad to hear that you are happy with the panels and that our customer service team was able to assist you. We apologise for any inconvenience caused by the delivery driver being unable to deliver the panels upstairs. We will certainly take this feedback on board and ensure that we communicate this clearly to any future customers in similar situations. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future. The Panel Company
Posted 2 years ago
Panels were delivered quite quickly. They were well protected and I think I actually received one more than I paid for. I used the panels on a ceiling and was surprised that the recommendation was to fix wooden battens to the ceiling first. This would have made it a much bigger job so I attached them directly to the ceiling using adhesive and small nails. Worked fine but fixing around lights and ceiling switches was challenging. Looks really good. The panels are very fragile and it is easy to accidentally damage them while handling.
Helpful Report
Posted 2 years ago
Thank you for your review. We're glad to hear that your panels were delivered quickly and that they were well protected. We always strive to provide the best possible advice for installation to ensure the longevity of our products. However, we understand that there are alternative methods that may work better for individual projects. Regarding the fragility of the panels, we understand that handling delicate materials can be challenging. We always advise our customers to handle the panels with care to avoid any accidental damage during installation. Thank you for choosing our products and for taking the time to leave a review. We hope you enjoy your new ceiling for years to come. The Panel Company
Posted 2 years ago
Very easy to install and easy to cut.I was 3 panels short for a room and ordered them but I did not realise that it would be a different shade of white but it was too late as I had already cut to size. My fault,just be aware to measure properly as you might not get the same shade of the same item if you have to reorder. But apart from that it looks really good.
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Posted 2 years ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our panels easy to install and cut and that you are happy with the overall result. We apologise for any inconvenience caused by the difference in the shade of white for the additional panels you ordered. We understand that it can be frustrating to receive a product that does not match the original. We always let customers know in our delivery page and on your confirmation email about batches. If you post your batch number on your next order we can match them to your previous order. Thank you for choosing The Panel Company, and we hope to have the opportunity to serve you again in the future. The Panel Company
Posted 2 years ago
Product pattern and colour was perfect. Delivery was unfortunately very slow - eventually situation rescued by intervetion of local area manager. So a mixed review
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Posted 2 years ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that the product pattern and color met your expectations. However, we apologize for any inconvenience caused by the slow delivery. We understand that this must have been frustrating for you, and we apologize for any inconvenience this may have caused. We are glad to hear that the situation was eventually resolved with the intervention of our local area manager. We value your feedback and will take this into consideration to improve our service in the future. We appreciate your business and hope that you will consider us for future projects. The Panel Company
Posted 2 years ago
Delivered promptly, all panels in perfect condition. Not fitted yet, but I think they're going to look great 👍
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Posted 2 years ago
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your order was delivered promptly and all panels arrived in perfect condition. We hope that you will find the installation process to be equally smooth and that the final result will meet your expectations. The Panel Company
Posted 2 years ago
Quick delivery polite driver helpful
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Posted 2 years ago
Thanks for the great review, I will pass your kind comments on to the drivers. Thanks, The Panel Company
Posted 2 years ago
Great product and great price. Delivery took longer than expected but cannot fault the product and price.
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Posted 2 years ago
HI, We are thrilled to hear that you are happy with the product, nevertheless We do apologies for the delivery delay. We aim to deliver all our orders on our own fleet of vans to prevent damages, however this can sometimes take a little longer. The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 4,286 reviews