The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,437 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 13th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my beautiful Hamilton bed, I love it. Excellent service, great price and fantastic product. I would recommend The Original Bed Company wholeheartedly and a special thank you to Jamyang for his help when ordering the bed and throughout.”

Helpful Report

Posted 2 years ago

“Excellent customer service as I had a couple of questions regarding our purchase, it is the most comfortable bed and so glad we got the mattress too, my only regret..... is that I didn't get one for our other rooms”

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Posted 2 years ago

“Excellent quality. Professional delivery. Straightforward to assemble. Looks gorgeous in our new room. Very pleased!”

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Posted 2 years ago

“Excellent service, bed very easy to assemble and looks great.”

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Posted 2 years ago

“Delighted with the service received and thrilled with my 4ft bed. The white finish is great. I was kept updated with my order which arrived very quickly. Brilliant service and super comfy bedstead and mattress.”

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Posted 2 years ago

“We absolutely love our new bed! Went for a super king size Hamilton iron framed bed in white. Team were very helpful and prompt with email enquiries, delivery easy to organise too. It was very easy to put together. Finally have our dream bed in our forever home. Would highly recommend.”

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Posted 2 years ago

“Overall, really love the bed and had a great experience with purchasing and delivery. Unfortunatly, after about 12 months, started to have issues with discolouration and scratching on the brass parts of the frame. Looks like the bed knobbs had a weird coating on them that hasn't reacted well.”

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Posted 2 years ago

Hi Sarah, This certainly should not be happening. We coat our genuine brass in a lacquer to ensures it does not tarnish, as has happened here. It appears on this occasion that the lacquer may have failed. I notice this is on the top part of your bed knob and everything below is as new. This tarnishing can happen if wet towels are continually hung on the knob, so it would be interesting to know if this is the case here. Either way, I've contacted you to arrange getting these parts replaced under your 5 year warranty. Best wishes, The Original Bedstead Company

Posted 2 years ago

“This is the second bed I have bought recently from the OBC. I will be buying more. Good value and quality.”

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Posted 2 years ago

“I can give 100% positive feedback for the Hamilton bedframe we received,it turned up on time the product itself is of high quality and because of the fantastic construction assembled easily without any stress, I would fully recommend it, thanks Dean and Jan”

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Posted 2 years ago

“Over the moon with the quality of this bed. So far we cannot fault it. Went together easily except the knobs were a bit tricky. Looks far more expensive that it costs. Love it”

The Original Bed Company 5 star review on 24th October 2022

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Posted 2 years ago

“Nice bed frame, good service and delivered on time.”

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Posted 2 years ago

“Very pleased with the bed and whole purchasing and delivery process. The quality of the bed exceeded our expectations.”

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Posted 2 years ago

“Very efficient; delivered on time; excellent bed”

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Posted 2 years ago

“I couldn't be happier with my Athena satin gloss single bed and mattress. It's such a beautiful design and is perfect for my new bedroom. My husband has recently had a hip replacement and with all the bolsters and pillows needed to manage his new sleeping requirements, I had to move into our spare bedroom. The delivery was well-managed, and assembly was easy. This is such a professional and well-organised company I am happy to recommend their products. It made our lives easier in what was a slightly challenging time.”

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Posted 2 years ago

“Great, well made bed frame . Very easy to put together and fabulous to look at. The mattress I bought from the Original Bed company is perfect for me and the bed”

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Posted 2 years ago

“Matthew at OBC, top notch customer care when the courier company kept changing the delivery and eventually a no-show. Matthew sorted out the situation which was frustrated beyond belief by the courier - our beautiful Ashley bed-frame arrived direct from OBC instead and assembled by David, who did a great job. The bed and under-drawer is fantastic, we'll definitely order from OBC again when looking to buy another.”

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Posted 2 years ago

“My wife had wanted a bed like this for years. When we got it, it was everything she dreamed of. Excellent quality and superbly comfortable.”

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Posted 2 years ago

“Superb quality. Comfortable mattress. Excellent service and delivery”

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Posted 2 years ago

“Very professional and engaged staff. Order placed and beds delivered on the day they were promised. Would definitely buy from your company again.”

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Posted 2 years ago

“Love my new Chatsworth small double bed. From ordering to delivery was great. Reasonably easy to put together and the Juno Silk mattress is so comfortable.”

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Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,437 reviews