The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,599 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,599 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is lovely but I was very disappointed by the sheer quantity of waste and plastic in the packaging. It was devastating to think of the environmental impact of this sort of packaging.”

Helpful Report

Posted 2 years ago

Hi Kryszia, I'm glad you lone the bed, and we appreciate your feedback on the packaging. It's a very fine balance trying to use as little packaging as possible, and still ensuring a customer's bed arrives in perfect condition. We have significantly reduced our packaging over the years, whilst still ensuring extremely low levels of damage in transit. One of our core beliefs is that something should be made once, and well. That said though, we are continually looking to improve and are actually developing a new packaging system that completely eliminates any plastic, and uses even less cardboard than currently. Your review has spurred us on with this, and we hope to go live with it soon after full testing. Best wishes, The Original Bedstead Company

Posted 2 years ago

“Excellent service from start to finish. Delivery packaging instructions all brilliant would highly recommend. Bed is perfect and very sturdy.”

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Posted 2 years ago

“Sturdy and well made. Instructions too generic and very unclear. Colour deceptive, more cream than white.”

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Posted 2 years ago

“I was very pleased with the quality of the bed frame for the price charged, the service was excellent and arrived at the time stated.”

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Posted 2 years ago

“My bed is so good that I now go to bed an hour earlier to spend more time in it.”

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Posted 2 years ago

“I absolutely love this new bed frame and mattress and would highly recommend The Original Bed Company. They provide a good range of beds to choose from. After much searching, I was able to find exactly what I was looking for, a traditional style small double bed which would look OK with old dark wood furniture. Ordering via the website was straightforward. I did consider visiting the showroom to try the mattresses but in the end, took a gamble and ordered online without testing first. The delivery ran smoothly. Everything was well packaged. The bed was quite easy to assemble single-handedly. The bed is good quality, very comfortable and at a reasonable price too. I purchased the bed approximately 7 months ago and I am still really pleased with it.”

The Original Bed Company 5 star review on 11th August 2023

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Posted 2 years ago

“Brilliant company to deal with, fabulous communication, courier service great communication too. Beautiful bed, top quality and very well packed. Thank you for your great service, it is so appreciated xx”

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Posted 2 years ago

“Terrific ease of ordering and delivery, we ordered a black metal frame that was straight forward to put together and seems to be very good quality having had it now for a month. Very happy with the upgrade.”

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Posted 2 years ago

“Excellent company, top quality products at decent prices. I love my bed. It is very well made, sturdy yet looks so stylish. It arrived promptly with good communication with the couriers; it was very well packaged and was easy to put together (with 2 people). I had great fun making it and I am delighted with my beautiful new bed.”

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Posted 2 years ago

“Delighted with my new bed... a huge improvement on previous bed which squeaked every time I moved! The new bed is very rigid and feels very solid. I managed to put it up myself but 2 people possibly would have made the process easier. Delivery was in the time frame stated and my dealings with the company was straightforward. My only gripe is that the delivery men were not prepared to take it upstairs for me. All in all, a lovely bed and a happy customer.”

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Posted 2 years ago

“Bed came and was so well packaged. It is solid and we are so pleased with the look of it too.”

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Posted 2 years ago

“The service was very friendly when I called to ask questions about the bed frame we wanted to buy and the instructions about the delivery company were very good. All went to plan and our daughter is delighted with the bed frame. Very good quality product.”

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Posted 2 years ago

“Having spent a long time researching beds for our second home we decided on the Original Bed Company. We are so pleased that we did. We have taken delivery of one bed with a mattress and will soon be ordering our guest bed and mattress, with the knowledge that it will be of equal quality and fine finish. Certainly will be only to happy to recommend to family and friends.”

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Posted 2 years ago

“Wow what a bed. Fantastic quality the most comfortable bed I’ve ever slept on. Highly recommended 11/10”

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Posted 2 years ago

“Ordered bed frame plus mattress, all good, mattress is excellent”

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Posted 2 years ago

“I have bought 3 beds from The Original Bed Company, they are all beautiful, very sturdy, delivery was fast and assembling the beds easy. Very happy!”

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Posted 2 years ago

“We ordered a Hamilton bed and are very pleased with it. Great quality and value for money, solid construction, great paint finish and the additional under-bed drawers are perfect for storage. Easy to assemble, delivered quickly after order. Would recommend!”

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Posted 2 years ago

“All good , delivered as expected.”

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Posted 2 years ago

“Very helpful team, flawless delivery and great customised bed”

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Posted 2 years ago

“Website very easy to use. Great product which was delivered quickly. Brilliant customer service from Jamyang when I realised I had ordered 2 under bed storage boxes but could only use 1. Could not have been more helpful and responded so quickly to my queries. Would definitely recommend!”

Helpful Report

Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,599 reviews