The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So beautifully and great quality. My daughter and I love it so much. definitely I recommend with 100%”

Helpful Report

Posted 3 years ago

“Beautifully made and priced, would highly recommend”

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Posted 4 years ago

“Before I retired I had a bed shop , and I sold OBC bed frames. So it was nice to buy one from a consumers perspective. The service was excellent and the product remains of the standard I remember. The only difference I could see was the slats. It was nice to deal with you again.”

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Posted 4 years ago

“Well worth the wait! A lovely comfortable bed. We are lucky to be able to enjoy morning cuppas and reads resting against our custom made headboard.”

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Posted 4 years ago

“The bed is amazing. Thank you. From ordering to delivery, smooth and stress free. A top quality product. Exceeded my expectations. Thank you”

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Posted 4 years ago

“The bed arrived on time and well packaged. Assembly wasn't too difficult and also having the option of setting two different heights for the bed is an added benefit. We chose the higher setting as it looks really good. Otherwise the bed is solid and will last a really long time.”

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Posted 4 years ago

“Lovely very sturdy high quality bed - very happy!”

The Original Bed Company 5 star review on 6th February 2022

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Posted 4 years ago

“I am absolutely thrilled with my Athena low end bed. The quality is outstanding and it arrived well packed and in perfect condition. Thank you OBC, I would not hesitate to recommend your products and excellent service.”

The Original Bed Company 5 star review on 5th February 2022

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Posted 4 years ago

“We were not blown away by the range of beds at the London store, but the customer service was very good and we were able to see how well made and sturdy the beds were and we tried the mattresses for comfort too. At the beginning of November we eventually opted for the super king Selkirk in pewter with nickel finials and a firm mattress, not expecting the bed to be with us until the New Year. During the 10th week after placing the order I emailed to ask for an estimated delivery date, bearing in mind the Christmas break and the many Covid related staff absences. I received a very apologetic email the very next day with a delivery date for the following week. Sure enough, Arrow made contact to arrange delivery within that time. The two guys who delivered the bed were happy to manhandle it upstairs for us. The bed was very well packaged (necessitating a trip to the local recycling centre) and although I've seen clearer instructions, I've also seen far worse. The accompanying tools were fairly basic but to be honest who doesn't have a spanner and Allen key in their toolbox? Once assembled the bed looks and feels amazing. The construction is solid and sturdy - no squeaking etc and the mattress is just perfect too. Having trawled the local bed stores and failing to be inspired by a whole range of divans, ottomans, headboards and sleigh beds, we were so glad that we made the day trip to London to visit the Original Bed Company. Looking forward to many years of comfortable sleeping!”

The Original Bed Company 5 star review on 31st January 2022

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Posted 4 years ago

“Hamilton Low Footend I bought a Timolin bed 4 weeks ago and it was great. I was so impressed with the quality that I have now bought a 2nd bed today. Thanks Mathew for all the help and advice.”

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Posted 4 years ago

“Expected a quality made bed but received a bed that had dust on parts ( had to clean it ! ) , a headboard that was cut down with rust on joints ! poor welds, dust in spray painted parts ! and uneven wooden bed slats, creaky bed ! Dissapointing !”

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Posted 4 years ago

“The beds look great in my kid’s room! They are nice and sturdy- perfect for boys.”

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Posted 4 years ago

“The bed ordered was lovely and looked far more expensive than it cost. Excellent quality and service. I would definitely buy again from The Original Bed Company and I would recommend to others.”

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Posted 4 years ago

“Fantastic bed frame and fantastic customer service! They held the bed in storage for me until my new home was ready. Delivery was then very quick”

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Posted 4 years ago

“Would highly recommend. Amazing bed, brilliant service and great value for money. Delivered within expected time frame. Bed was simple to put together and I was able to do it on my own within a couple of hours.”

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Posted 4 years ago

“Great experience all the way through.We chose the Mortlake bed.Top quality bed (took a bit longer than expected to assemble) Really pleased that we chose to have the option of under bed drawers, they are really cavernous. One very happy customer”

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Posted 4 years ago

“Beautiful bed, excellent quality”

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Posted 4 years ago

“A well designed elegant bed with a sturdy frame. The mattress with the old style cotton ticking cover is lovely too. No squeaks and a comfy mattress”

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Posted 4 years ago

“Very impressed with this Company. Our bed is really splendid, very comfortable and good to look at. The delivery was excellent and the bed was well packaged. We would have no difficulty in recommending this Company.”

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Posted 4 years ago

“Bed is excellent, very comfy, looks great..but I’m still trying to trouble-shoot some creaking of the bed frame when I shift weight in bed…”

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Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews