The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really please with the purchase for my daughters first double bed. A very sturdy well built bed which looks lovely. Thank you”

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Posted 3 years ago

“Prompt delivery & well packaged. A good looking & well engineered product. Easy assembly with clear instructions. I’m very satisfied with the purchase.”

The Original Bed Company 5 star review on 8th April 2022

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Posted 3 years ago

“Loving my beds. One was delivered with a broken leg but was quickly replaced no quibbles. Very sturdy and good looking. Perfect for our French place ☺️”

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Posted 3 years ago

“After years of continually repairing the slats on sub £350 frames and tightening loose screws and bolts, only to find that the bed frames over a few years lose ridgity and support we started exploring higher price brackets. We decided we wanted to find a sprung slat base that had quality, elongevity and aesthetics. The one main priority in the search was a company that had done away with the plastic slat supports that always break and the slats ride all over the place. After much searching and disappointing results where other more expensive frame companies still used inferior plastic fitments. On the OBC site looking closely at the pictures we felt sure they had a better system, appearing to be metal supports welded to the frame. I feel OBC OUGHT PROMOTE THIS ELEMENT MORE EFFECTIVELY ON THEIR WRITE UPS. We ordered the Selkirk kingsize bed frame a juno wool mattress to suit before Christmas 2021. With the no quibble guarantee return policy, we had nothing to loose! They even reassured us the mattress could be used without the polythene cover, and still qualify for return. The frame arrived in perfect condition and the delivery staff were most cordial and helpful. The frame went together very easily and was so stable and looked beautiful. The mattress looks great, was spotless and excellent depth. The retro stripe look is great, but who cares, I sleep on top of the sheets 😂😂😂🍷nice tho.... The adjustable height is great, as I've got it high for storage underneath and feel like a kid sitting on the edge of the bed with feet swinging... Kool... The mattress is firm enough and soft enough! Or should I say perfect, supportive, sumptuous and again takes me back to being a kid again, when I loved the feel and comfort of my bed. All in all I won't be returning either, so sorry to those who wanted a returns bargain! Lol.... Thank guys and gals at OBC, your great, the products great and the delivery was great. And of course the return policy is great if your crazy enough not to keep it. But please OBC sell the fitment of the slats, separate detailed photos and write up! It's a game changer !!! 🥃🍷🍷🥃😎”

The Original Bed Company 5 star review on 7th April 2022

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Posted 3 years ago

“Delivered as arranged. No problem to assemble, but there were two of us. It is a heavy, solid and good quality bed. It has two height settings, I had it on the highest initially but have now had it lowered. It is a very comfortable bed and I would purchase from 'The Original Bed Company' again. I love it!***********”

The Original Bed Company 5 star review on 6th April 2022

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Posted 3 years ago

“Great bed and good value”

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Posted 3 years ago

“Absolutely Perfect !! The bed, the mattress, the ordering process, communication with the company, delivery process, the delivery lead time, the packaging and self assembly all absolutely perfect … everybody who comes to stay enjoy a good nights sleep .. Thank you 👍🙂”

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Posted 3 years ago

“We were very happy with communication, speed of delivery and ease of assembly for our lovely iron king size bed.”

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Posted 3 years ago

“Fantastic quality bed and outstanding customer service”

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Posted 3 years ago

“We purchased a single bed for my daughter, it's fantastic quality and extremely sturdy unlike the metal beds you can purchase elsewhere. Would highly recommend this company to others. Fast delivery and very helpful staff.”

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Posted 3 years ago

“Beautifully made beds and good quality. Only problem is after tightening many many times, they still squeak!”

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Posted 3 years ago

“Really great bed easy to assemble and top quality got two drawers for under bed which are excellent will be ordering another one in the near future for our daughters bedroom”

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Posted 3 years ago

“Spent an awful lot of money on a 'Hicks Blue' Ashley metal bed frame. Colour is gorgeous, but workmanship is poor. Some of the pieces have been cut at slight angles, meaning the frame doesn't fit together flush, isn't entirely level on floor and squeaks. Really disappointed! Wouldn't buy from them again.”

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Posted 3 years ago

Dear Georgina, Thank you for your review. We're really sorry to hear the issues with your bed received. Please kindly note that the issues can be resolved with our team members if you could kindly send us your order number and some photos for the issues. Usually our beds are much sturdier and stronger so they don't produce any noises if the assembly is done correctly. We do provide a 5 year warranty against any manufacturing defects for our beds. Therefore, we're happy to hear from you at your earliest convenience to discuss the issues with us. Best regards, The Original Bed Co.

Posted 3 years ago

“From start to finish excellent service. Love the bed looks stunning and the mattress is the most comfortable ive ever purchased.. Dont hesitate use this company”

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Posted 3 years ago

“I am so very delighted with my bed , the quality is amazingly it’s just lovely it’s everything it said it would be on the on line details. I was very impressed with all the packaging not damaged at all .”

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Posted 3 years ago

“Delivered on time extremely well packaged. Easily assembled by my son who has no experience in assembling furniture. Sturdy good quality construction and finish. great buy.”

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Posted 3 years ago

“I find bed is little higher than I thought, little lower would have been perfect.”

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Posted 3 years ago

“Excellent white king size bed (Hamilton). Heavy for me and easier with 2 to put together than 1. The long rods to hold on the brass rods at top and bottom were a conundrum to start with but fine once we read the instructions! I use my previous mattress - the bed is extremely comfortable , high height so easy for me, looks great. Delighted. Lots of choice online and prices excellent. No delay in delivery and helpful delivery men. Recommended by my daughter and I would recommend to others.”

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Posted 3 years ago

“Absolutely fantastic bed frame and mattress, so pleased we ordered another for our sons room. Had a hiccup with delivery which was the fault of the delivery company but the OBC rectified this and we’re generous enough to refund delivery and brought a bed frame themselves from another store. Would certainly buy again from here.”

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Posted 3 years ago

“I was concerned about how stable the bed would be, given the reasonable price, but my fears were unfounded. The bed is very sturdy. I have a very slight creak in one place but I’m sure I’ll find and resolve it, but I would buy this again. Quick deliver, too.”

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Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews