The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,641 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 16th July 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently received my Hamilton Iron Bed from The Original Bed Company,from order to delivery it took only three working days to arrive with a very helpful delivery company. There was quite a bit of packaging to take off the bed and dispose of but this ensured that the bed arrived in good condition,once unpacked it became clear to me that I had purchased a first class product. The quality of the bed far exceeded what I was expecting for a reproduction Victorian style bed,I feel that many of the original Victorian manufacturing methods were used in my beds construction,the iron castings are precise and well finished,the metal framework is heavy and strong,the brass fittings are a joy being very heavy and solid brass not brass coloured cheap metal. The bed fittings are well finished with a precision that aids the assembly process,whilst assembling a bed is not a major job I feel that the illustrations supplied with the instructions are very poor and make assembly unnecessarily tricky,if these were improved it would be quite straightforward to assemble the new bed. If you go for brass and iron bed there is one assembly point that you need to be aware of,to secure the brass top bars you will need to lift the weight of the entire end of the bed to insert a very long threaded rod through the lower casings to secure the brass top bar,can I recommend that the instructions are amended so that the long rod is inserted and temporary held in place with some tape early in the assembly process as it would then make the assembly much easier and less of a strain on the back. Once the illustrations and instructions are re jigged it will be a complete and unbeatable product. This is a wonderful quality bed which should last a lifetime and it represents excellent value for money,I am very pleased and can highly recommend this bed. Stephen”

Helpful Report

Posted 2 years ago

“The bed itself is exactly as we thought and assembly, whilst a lengthy process, was accomplished with only one error. The rods holding the knobs on have to be inserted from the bottom at an earlier stage in the assembly process - so one of us had to lift the bed while the other inserted the rod from beneath. There is one spare rod - but as the bed hasn't collapsed after a month, we will assume it's not required. The delivery, however, was very disappointing. Despite being a bed and the individual boxes quite heavy, the delivery people refused to carry them upstairs and left them in the hall. We should have paid extra, apparently, if we required our new bed to be delivered upstairs. Not many people have downstairs bedrooms unless they live in a bungalow so we would have thought the pricing included delivery to the room required (a bedroom).”

Helpful Report

Posted 2 years ago

“it pains me to write this review because I really wanted to love this bed. We purchased a cherry - stained Kipling style bed. It was delivered on time, at the end of March and when we had a minor delivery problem the customer service was very helpful. Though it was delivered end of march, we didn't start using it until the beginning of July, because our move was postponed (It was delivered to the new house directly, and it stayed indoors in an office space while we waited to move). When putting the bed together, I noticed that the bed is made of plywood and not real solid wood - the lines of the plywood are distinct and visible through the stain. You can also see places where the wood was tacked/nailed together and then puttied. It looks cheap, but the bed functions and the price was good so I didn't want to quibble over it. However today, December 15th, 5 and a half months since we began sleeping on the bed, the inside beam that is meant to hold the frame slats broke off my husband's side of the bed. He's currently upstairs drilling it back in place. We're really disappointed with the product. I wanted to be able to recommend it because it's hard to find beds with beautiful classic styles these days, but i really can't.”

Helpful Report

Posted 2 years ago

“Bought a king size original Tulsk bed in glossy ivory. Very happy with the purchase. It looks great, is very comfortable and well made, with no creaks or squeaks. Delivery was efficient, although only to the ground floor.”

Helpful Report

Posted 2 years ago

“I received my new double mattress within a week of ordering. The guys who delivered very kindly took it upstairs and unwrapped it for me. I was very impressed. Thank you.”

Helpful Report

Posted 2 years ago

“Really lovely bed frame and easy to assemble. Worried it wouldn't be very stable but it is so strong. Looks amazing! Said 3 to 5 days 'delivery' but should have said 'despatched'. Delivered on a Saturday though, without asking or paying.so all good. Recommended and would use again.”

Helpful Report

Posted 2 years ago

“Really pleased with the bed. Exactly what we wanted and well made.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Ordered the king-size Ardo and the king-size Juno cotton mattress. Delivery was very quick. The bed was relatively easy to put together between two of us. The bed itself is beautiful. I was unsure about ordering a mattress online as I have back problems but it is incredibly comfortable and very supportive. I am so pleased with my bed and highly recommend the company. Would definitely order from them again.”

The Original Bed Company 5 star review on 14th December 2023

Helpful Report

Posted 2 years ago

“Perfect efficient delivery and whoa what a comfortable bed and mattress so happy we chose The original bed company.”

Helpful Report

Posted 2 years ago

“The bed is great, packaged beautifully. But there were a lot of things that could be done better. This was a very expensive purchase, bought online. I received an online confirmation of my payment and delivery date, 8-10 weeks and that was it. I telephoned to confirm that the order was in progress, the person was very helpful, 8-10 weeks as advertised. I called a second time at 10 weeks, again very helpful, delivery was scheduled for 11 weeks, as I was in Scotland so that takes a bit longer! You need to up your communication instead of customer prompting everything. A 'thank you for your order and here's what will happen now...' would be a good addition. The delivery company were helpful when I called them, but I missed my first chosen delivery slot as their online system for confirmation didn't work. It's a big purchase, you need to make the process more personal and professional.”

Helpful Report

Posted 2 years ago

“The Original Bed Company made and delivered our beautiful new brass bed in October and it looks perfect in our old cottage. It was easily put together, we only had to ask one question which was promptly answered. I would recommend this company to anyone who wants a quality brass bed at a sensible price which will be an heirloom for your children. The only problem is that we have one bed and three children…”

Helpful Report

Posted 2 years ago

“A great company to deal with from the very beginning. We visited the showroom in London and Jamyang looked after us extremely well. He was very knowledgeable and helpful and made our decision process that much easier. The bedstead (Olivia) and the mattresses (Juno wool -2x3ft zipped) arrived within 2 weeks (sooner than was promised), and delivery was very efficient. Most importantly, the bed is really comfortable and we wouldn't hesitate in recommending The Original Bed Company if you're looking for a good quality product at a reasonable price.”

The Original Bed Company 5 star review on 7th December 2023

Helpful Report

Posted 2 years ago

“Delivered in good time and well packaged and protected. Easy to put up and seems well built. Excellent to have a choice of two heights, though the lowest is higher than my previous metal bed frame. I would buy again, recommended.”

Helpful Report

Posted 2 years ago

“Great service, bed arrived swiftly and looks super, exactly as I had hoped. The mattress is very comfortable too. I am deducting one star for the assembly instructions in respect to the optional drawers which are at the end of the instructions and require the bed to be semi dismantled in order to retrofit the drawers. Other than that, I love my new bed.”

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Posted 2 years ago

“Excellent delivery service, packed very well and in perfect condition. Easy to assemble and looks beautiful. Very pleased with our Super King sized bed painted in cream, thank you!”

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Posted 2 years ago

“Fantastic bed and fast service. Very happy”

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Posted 2 years ago

“The service was excellent with a time slot given and then updates on the day and a call from the driver when he was 30 minutes away, perfect. Happy with the bed, easily assembled albeit a bit time consuming. The storage drawers are spacious, highly recommended”

Helpful Report

Posted 2 years ago

“Absolutely love my bed, the optional height is a win as I now have lots of space, no squeek as I feared from a metal bed and looks amazing strong and sturdy”

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Posted 2 years ago

“Extremely well made beds. Highly recommended!”

Helpful Report

Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,641 reviews