In summary, my experience of The Original Bed Company is as follows: Ordered a bed which came in good time. The slats were affected by mould to various degrees. Contacted Original Bed Company via email and provided photographs and also explained I have an allergy to mould. OBC sent replacement slats. Replacements slats were affected by mould to various degrees. I contacted the OBC via email, provided photographs and requested the bed be collected and a refund given. In returning the bed, I had to package all parts up and wait for it to be collected. Repacking the bed took hours. In having to repackage the bed, I was exposed to the mould and experienced distressing symptoms which lasted a number of days. In having to repackage the bed, I had to purchase tape to secure the box properly and clingfilm which I wound round the boxes in an attempt to prevent mould affecting me and to protect the carpet from the packing boxes. I would not order a bed from this company again for fear of once again, receiving a substandard item, having my health undermined and loosing money.