The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 5th February 2026

363

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the bed it is beautiful and very well designed and built. We could assemble with no problems and it looks great. Fast delivery and great communication. Thank you.”

Helpful Report

Posted 2 years ago

“The bed is nice and a good price, however, we had to contact the company and get new slats as they were all rotten and in horrible shape. But they did send a replacement set promptly and they were fine.”

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Posted 2 years ago

“I received my beautiful small single iron bed and was immediately thrilled. Customer service and delivery were fabulous from the start. The bed is stunning. Very well made, and easy to assemble. The style would suit traditional or contemporary room styles, it is truly lovely. I also purchased a drawer that fits neatly under the bed and adds valuable extra storage.”

The Original Bed Company 5 star review on 13th September 2023

Helpful Report

Posted 2 years ago

“High quality product, really pleased with my purchase. I think it would be ideal if you could offer an assembly service as an extra.”

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Posted 2 years ago

“Really nice, very happy with my purchase. I was worried that it would squeak, but it doesn’t at all.”

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Posted 2 years ago

“The beds are solid and have unusual designs. I am slightly disappointed with the finishing: the colour looks like gloss and not matte. In some points the welding work is not as refined as it should be.”

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Posted 2 years ago

“Lovely bed, easy to put together. Very happy. The bed feels like it could last for decades, very sturdy”

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Posted 2 years ago

“This bed surpassed my expectations. It is a beautiful very well-built bed frame. I ordered it on a Monday and the headboard, footboard and side rails arrived on Thursday. The bedframe slats came 2 days later. I am very pleased with the beauty and quality of this bed frame.”

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Posted 2 years ago

“Excellent bed very well constructed and extremely comfortable highly recommended”

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Posted 2 years ago

“The pre sale online dialogue was constructive and progressive and we were impressed with the patience and care taken in addressing our particular interests /issues. The beds and mattresses arrived ahead of our required timescale which was helpful. In all respects they are truly excellent and already used with positive reaction from guests.”

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Posted 2 years ago

“Good communication and all-round customer service. Very pleased with the quality of the bed and mattress. Highly recommend.”

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Posted 2 years ago

“Lovely beds, excellent communication would definitely recommend them”

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Posted 2 years ago

“It is a sturdy bed, looks nice and was easy to assemble. However, finishing in some areas is not perfect and looks untidy. It is made in India, which is rarely of decent quality. You can dress the bed and hide it, of course, but that is not what I was paying for.”

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Posted 2 years ago

“Amazing bed just what I was looking for at such a reasonable price. Well made, solid, easy to put together and very stylish. The ordering and delivery service was perfect.”

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Posted 2 years ago

“The matress is fabulous no more back pain. Delivered within the week . It was a firm superking and took about a week for the smell of the natural products to fade but I quite enjoyed the smell like being on a farm .. I would recommend this matress .”

Helpful Report

Posted 2 years ago

“Great company to deal with, everything was really easy and straightforward. The mattress is lovely and reminds me of my bed when I was a child with the lovely striped material. It’s firm but very comfortable. The bed frame is lovely too. The bed was easy to put together as well. Highly recommend the company, the bed and the staff who I dealt with. Thank you so so much.”

Helpful Report

Posted 2 years ago

“Although the bed and mattress are lovely, the instructions were shoddy and not well laid out. The photocopy was difficult to read. The instructions to fit the underbed drawer, required dismantling of the previously built frame to fit it. These instructions could be improved dramatically. One of our bolts got double threaded and jammed. Luckily we decided to lower the frame, so we ended up not using that bolt hole in the end.”

Helpful Report

Posted 2 years ago

“I treated myself to a new bed and decided upon an OBC frame. I’m so happy with it. I built it myself, just me and the instructions, I managed ok surprisingly. The instructions were easy to follow. I must say I love it, it’s so sturdy I don’t ever think I’ll need another frame. I love the way it looks, it’s a classic design and I got mine in black, so it’ll fit any room colour, which was a must as I decorate every few years. I love it and it wasn’t expensive either. So happy with the quality and would recommend this company to anyone. Also the delivery was on time, with two polite friendly guys placing the parcels in my living room ready for me to unpack. Loving my new bed.”

Helpful Report

Posted 2 years ago

“I recently purchased a Waterford king size brass bed and a glen holm double bed for my daughters bedroom. These beds are total quality and are absolutely stunning! I have had a single bed from the original bed company a few years back and thought it was amazing quality and that’s why I bought the other 2 beds mentioned. I would totally recommend this company if you’re looking for quality and a beautiful bed. I just love my brass bed 👍 10/10”

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Posted 2 years ago

“Very happy indeed with my new bedstead. Good service and delivery. Managed to put it together on my own. Quality is great and it's very solid. Definitely recommend.”

Helpful Report

Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews