The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from beginning to end. Extremely well packaged. Good communication about the delivery. Helpful delivery men too.”

The Original Bed Company 5 star review on 24th June 2021

Helpful Report

Posted 4 years ago

“I love my bed! I decided on lamp room gray shade for the metal work, it was a luxury to opt for a designer paint but well worth it! 😊”

The Original Bed Company 4 star review on 24th June 2021

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Posted 4 years ago

“Our new bedstead is excellent! Took time to put together so set aside a few hours to complete it correctly. Well made and to our colour choice. I supposevin these days of enviromental awarenes the amount of packaging was huge, it was delivered without a mark but there must be a better way.”

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Posted 4 years ago

“Really good quality bed we are so pleased with it. There was a part that wouldn't meet when we put it together. Customer service we're so helpful and sent another piece out the same day”

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Posted 4 years ago

“Good service. Called customer services twice when assembling. Assembly is a 2 person job and took 1hr+. Very pleased with frame, looks good and is sturdy.”

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Posted 4 years ago

“I am very pleased with both the service and the product for such a reasonable price. Excellent quality and looks. The hardest part was getting the bed out of the packaging! Assembly straightforward.”

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Posted 4 years ago

“Absolutely lovely bed and extremely sturdy and well made. We loved the bed so much that we decided to purchase another as well as a mattress. I can only recommend! NOTE: Service and communication was great too! (Even during the pandemic).”

The Original Bed Company 5 star review on 22nd June 2021

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Posted 4 years ago

“I purchased a king size and a single frame delighted with both and would definitely buy again from the OBC. Great service and communication.”

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Posted 4 years ago

“Purchased a white Olivia bed.. excellently packed, clear simple directions, and solidly made unlike the cheaper versions available on the high street. Took two of us about ten minutes to have it all put together. Went for the low foot end and absolutely perfect. Thank you.”

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Posted 4 years ago

“Good service, delivery and product. Adjustable height and nice finnish on the metal.”

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Posted 4 years ago

“Was extremely impressed with OBC. My original (stock) bed went out of stock after it was ordered which put me in a predicament. I found out when I called to query when it would arrive and was told it could be months! However they admitted it was their issue and I was delighted that they agreed to upgrade me to another model they had in verified stock at no extra charge and it was delivered only a few days later. Build quality is fantastic, really heavy/robust. Managed to build it myself in couple of hours, looks fantastic. Would definitely buy from them again.”

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Posted 4 years ago

“Chose the Hamilton low foot end bed in black + is perfect for our spare room . Lovely bed and very good customer service replacing the end bed knobs as scratched without any fuss”

The Original Bed Company 5 star review on 19th June 2021

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Posted 4 years ago

“I don’t think I’d buy another make of bed. We have 2 and everything about them is lovely. They’re not hard to put together either, although I banged my shins a couple of times & the underbed drawers, although so useful, did briefly make me want to cry with frustration.”

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Posted 4 years ago

“Great bed, great price, great quality, would highly recommend!”

The Original Bed Company 5 star review on 18th June 2021

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Posted 4 years ago

“Sent question one evening answered next day. Placed order on a Sunday for wrong colour, emailed was corrected on the Monday. Customer service brilliant, kept me informed. And bed as described. Well satisfied.”

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Posted 4 years ago

“No long waiting for our mattress to arrive. Very happy with the quality of the mattress. Can not fault the online ordering/tracking was accurate and the delivery process on time. All round positive experience!”

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Posted 4 years ago

“Our new bed is absolutely stunning! Ordering and delivery time was fab, what a fantastic service and experience! We are over the moon with our new Julia bed frame and the under bed storage - are just perfect! It’s 5 stars from us and highly recommend! 🌟🌟🌟🌟🌟”

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Posted 4 years ago

“Love this bed. Bought the simple Paris design in small double size for a small room. It looks great and does not dominate the room. Just wish I had a larger room for some of the more elaborate designs. But quality is great and easy to put together. Very pleased. Thank you.”

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Posted 4 years ago

“Bed delivered as expected. fitted together well. A bit more shiny than expected but we kept it.”

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Posted 4 years ago

“We were impressed with the choice of beds and even more with such positive reviews. We found two ideal beds and the ivory colour was very pleasing. The ordering process was very quick and efficient and the beds arrived within the week. They were very well packaged and we had no problems putting them up. They are very solid and look marvellous. Would certainly use this company again”

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Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews