The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,439 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Mortlake bed, King size in white and it is absolutely perfect. Easy assembly and a very sturdy frame. Drawers are high quality too! The whole bed was well thought out down to the screw covers to match the frame. Have already recommended this company to family and friends and look forward to future business with them.”

Helpful Report

Posted 4 years ago

“Purchased a Super King 9 years ago and had it shipped to Portugal, moved back to UK 6 years ago and bed was re-assembled . Would like to say that the bed still looks really good and I would like to congratulate you tradesman on their workmanship. Well done guys”

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Posted 4 years ago

“Easy to use web site. Fast delivery with good communication. Clear assembly instructions. A well made bed that looks good. Thank you.”

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Posted 4 years ago

“I love my new bed - the Juno Silk mattress is really comfy and the small double size is perfect for a small room and looks beautiful. Assembling the bed was fine, but trying to assemble the underbed drawers was a nightmare. The instructions that came with the drawers were incorrect and customer support couldn't help. In the end, we had to use a hammer to bend the metal to get the drawers to fit. Once assembled, the drawers are really useful and keep everything neatly store away, however, they don't look anything like the illustrations on the website.”

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Posted 4 years ago

“Very helpful on the telephone, quick service. Bed easy to assemble and looks lovely in the room. Very happy indeed.”

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Posted 4 years ago

“Great Service, great product... mattress is incredibly comfortable according to very happy users!”

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Posted 4 years ago

“Excellent quality, adds 'wow' factor to the bedroom!”

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Posted 4 years ago

“Well built bed. The old victorian look combined with modern craftsmanship. Very comfortable mattress. Just what I needed. I would recommend the assembly Service and recycling of my old bed. Well worth the extra cost.”

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Posted 4 years ago

“We have always wanted a brass bed and so did our research first. From previous reviews, reputation and cost we opted for this company. We weren’t disappointed from the point of order, to delivery and after care I cannot highly recommend The Original Bed Company. The bedstead was easy and straightforward to assemble. The fittings were precision made and the mattress complemented the quality of our brass bed. We would not hesitate ordering again from this company”

The Original Bed Company 5 star review on 24th April 2021

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Posted 4 years ago

“Good quality and prompt delivery. Thank you!”

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Posted 4 years ago

“Wanted to find the best Metal frame bed I could find and this company delivered exactly that !”

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Posted 4 years ago

“Great website, accurate descriptions and photos, easy to order, quick delivery, quality product. I managed to put the double bed frame together myself (retired woman with zero diy experience) as the printed instructions and video were very clear. I just used piles of books and plastic crates to support the frame where you would otherwise need another pair of hands. It’s solid, doesn’t creak or move at all. Very impressed. Would definitely buy again and definitely recommend.”

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Posted 4 years ago

“My new bed is amazing, I love that I can set it at different heights. I’ve gone for the higher setting and it makes the bed seem that I’m climbing into luxury each night. It feels sturdy and safe. I’ve only selected 4 stars for my amazing bed because of the personalised colour finish, it’s great that I received a little pot for touching up but the ease with which the bed scratches just doesn’t make having the colour worth it. So too easy to scratch and destined for further disappointment if I need to move it in the future, but still an amazing bed. 🙂🙂”

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Posted 4 years ago

“This is the 8th bed and mattress that I have bought from OBC. They are of such fantastic quality that I went to the expense of shipping some of them to my holiday home overseas. Well done OBC......keep up the good work. Thank you!”

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Posted 4 years ago

“Wow I am so happy with this purchase. I wish I had family original big company sooner. Never will I ever buy a bed from IKEA ever again, Or a mattress from a mass made brand. The bed is sturdy and doesn’t squeak. The mattress is the comfiest thing I have ever slept on. Honestly I am surprised I had never heard of this company before. I will definitely be using them again in the future, beyond happy with my purchases. Such good quality, I know they are going to last years.”

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Posted 4 years ago

“The most beautiful bed and AMAZING quality. The mattress is like sleeping on a cloud!”

The Original Bed Company 5 star review on 23rd April 2021

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Posted 4 years ago

“Really excellent value, so much so we ordered another one.”

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Posted 4 years ago

“Have used OBC before and have found their bed frames and mattresses of very good quality. On both occasions they were delivered on time and were packed to a high standard.”

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Posted 4 years ago

“Very solid metal bedstead and excellent customer service when I called.”

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Posted 4 years ago

“Very impressed with quality. Delivery was very prompt. Customer service very good”

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Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,439 reviews