The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a bed and mattress both of which are excellent great quality the service was great”

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Posted 4 years ago

“Really impressed with this company and the bed is really good quality and looks great, doesn’t squeak and sets the room off. I want more!”

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Posted 4 years ago

“Ok, so it took a bit longer but when I asked them they actually retired my phone calls! The bed frame is actually fabulous. Very well made and far more comfortable than any other “slatted” bed I have slept on. Great purchase.”

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Posted 4 years ago

“We love the Solomon bed. The added storage drawers are a great addition and very spacious. They fit well on the bed frame and are raised up off the floor, a great idea. Minor issues were dealt with promptly and effectively. The bed frame and slats are very good quality and very reasonably priced compared to similar products. Would not hesitate to recommend. Thanks!”

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Posted 4 years ago

“Very strong handsome bed frame. Very well made but easy to construct. It replaced an old heavy pine bed. The bedroom now looks so better by opening up the area. You can now see the wall paper/”

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Posted 4 years ago

“Great service and great quality bed. It arrived in super quick time.”

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Posted 4 years ago

“Delight with the style and quality of our new bed.”

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Posted 4 years ago

“The choice of beds is amazing, so easy to order from the website, the bed is just what we were looking for and the quality is outstanding for the price, we would definitely recommend purchasing from the original bed company”

The Original Bed Company 5 star review on 15th June 2021

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Posted 4 years ago

“Excellent quality, absolutly delighted with my bed . Mattress well made and comfortable. Service friendly and reliable.”

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Posted 4 years ago

“Since first contacting the original Bed Co. with queries about their beds, the customer service I received was exemplary. I purchased a small double bed and a mattress for our teenage son. The bed is beautiful, fabulous quality, sturdy and was easy to put together. The mattress is excellent and our son loves it, not that he needs any excuse to sleep more! We will be purchasing another bed in the near future. Highly recommend!”

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Posted 4 years ago

“Great bedstead. Easy to assemble.”

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Posted 4 years ago

“The website is, clearly, not managed well. We ordered our new bed by phone, emphasising that we had a short lead time and had chosen a bed that was, according to the website, in stock. When we heard nothing, I telephoned again and got through to the London showroom rather than customer services. A very helpful chap checked and said that the bed wasn't in stock and delivery would be at least 6 weeks, possibly longer. He helped me find a suitable alternative, placed my order and promised a refund of the difference in the cost. The bed arrived within days, was easy to put up and is just what we need. Shame the website is poorly maintained, and there's no excuse for taking our original order and not alerting us to the availability problem. Would we use this company again? Probably, but with caution and more questions.”

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Posted 4 years ago

“Absolutely love our new bed. Bought the kingsize Edwardian bed frame and juno cashmere mattress together. Frame looks good and is very sturdy mattress is the best mattress I've ever had . Really comfortable. Delivered within 5 days of ordering as all in stock . Would recommend”

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Posted 4 years ago

“Bed came in very good time everything very easy from ordering to assembly strong sturdy bed and just right to finish off decorated bedroom would highly recommend”

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Posted 4 years ago

“Fabulous bed frame. Great customer service. Prompt and accurate delivery. Couldn't be happier with my beautiful new bed.”

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Posted 4 years ago

“Great style of bed, really comfortable and love the look of it”

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Posted 4 years ago

“The beds are beautiful. You can tell they are really well built. Easy enough to put together and they look great. The only negatives were the delivery system. There was no way to opt out of delivery slots that were offered. So I had a message telling me that the beds would be delivered on a day that I wasn't in (cue frantic call to my mum)! They char system had told me just to wait and other slots would open up. So something not quite right there. The volume and different types of packaging should also be reviewed. I appreciate they want the goods to arrive in peak condition (which they did), but four different types of plastic is silly in this day and age. So big thumbs up for the product itself, but please think about packaging more sustainably!”

The Original Bed Company 4 star review on 12th June 2021

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Posted 4 years ago

“The bedsteads are high quality and well made. I intend to purchase additional beds as I continue to furnish my home.”

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Posted 4 years ago

“From initial order to dropping the mattress on the constructed bed frame, everything was really straightforward. Really robust bed frame, looks great, fairly straightforward to assemble for a half competent DIYer. Great product, great service, UNBELIEVABLY well packed - every part of it was wrapped up. We love it, and it's solid as a rock, which it needs to be as I'm something of a chunky specimen... Great after-sales service too.”

The Original Bed Company 5 star review on 11th June 2021

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Posted 4 years ago

“The bed is really solid and well made, you can tell it’s quality, as is the mattress. It’s nice and high and the under bed drawers are great. Service was on time and Nick was really helpful every time I called for an update. My only regret is ordering the pewter effect instead of the standard black. The pewter effect cost more but it looks a bit flat to me, more like powder coated aluminum which cheapens it a little bit. The other thing is the courier company didn’t bring the bed into the house because of COVID. We live in a low risk area, and everyone else had delivered smaller items into the house so moving a heavy super king size mattress upstairs between the two of us was unexpected.”

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Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews