The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,445 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So impressed with this bed and the customer service i received. Thank you!”

Helpful Report

Posted 6 years ago

“Excellent quality bed and bath exceptionally well packaged, took an hour just to get it all out of the box it was so well packaged. Only thing which knocked it down from 5 star was it took a very long time for delivery.”

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Posted 6 years ago

“This is the third bed we've purchased from The Original Bedstead Company as they are great value and have a wide choice of designs. Great customer service and very pleased with this bed, although it does creak a bit which is a problem we haven't had with the previous beds....maybe we need to tighten the bolts?? Bed looks great and was easy to assemble. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Hi Paula, As with your other two beds, there should be no creaking at all. Please do tighten all bolts fully and this should resolve the issue. Please do let us know if it does not. Best wishes, The Original Bed Company

Posted 6 years ago

“I never normally review products, but I was particularly impressed with the easy online ordering, prompt delivery (in time for Christmas) and quality of the product. Thanks, I would buy from you again!”

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Posted 6 years ago

“We love this bed. Looks great, very stylish and well built. Thoroughly recommend. Quick delivery time too”

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Posted 6 years ago

“We have had an Edwardian frame for 2 years and it as been great... We wanted a small double for the spare room....so we chose the Original Bedstead company again...I find the assembly instructions good and the bed frame went together perfectly... I would have given five stars.. but as with the first bed...it never arrived on the day that we had chosen for delivery...”

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Posted 6 years ago

“Have had my metal slatted bedstead for 10 years at the end of this month. It has to be the best bed we have owned. Noticed a few slat caps have cracked, got in touch with them and they are sending some free to me as replacements. The customer Service is 2nd to none. I can think of another who be so brilliant after 10 years. Highly recommended and will buy from them again in the future. Extremely pleased.”

Helpful Report

Posted 6 years ago

“The bed looks attractive and is comfortable. It was fairly straightforward to assemble. However I was disappointed by how much noise it made for such an expensive bed. The company advised me that I needed to put electrical tape around the inner top of the leg extension to stop the noise. This has got rid of the noise but I’m not sure how long it will last. It feels like I’ve had to use a botched solution when surely this component should have been coated with something to prevent the noise occurring. For the high price paid I was disappointed.”

The Original Bed Company 3 star review on 5th January 2019

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Posted 6 years ago

“Great service from David the bed fitter/courier from the Original Bedstead Company. He couldn't have been more helpful and polite and did a perfect job in delivering and fitting a bed. Also took away all rubbish and even our old bed frame! Can't recommend this company enough based on David's customer service. The other staff from the Corby branch were OK.”

Helpful Report

Posted 6 years ago

“I ordered this bed back in October. I had to wait 8 weeks for delivery due to the unserved drawers not being in stock. However, not an issue as the Bed Company kept me informed of the progress of my order. Bit disappointed with the delivery company as they did not deliver on the day they were supposed to as they lost one of the parts! They also failed to tell me so I waited in all afternoon for the delivery which did not arrive! Trying to contact Arrowxl delivery company was not easy so I contacted the bed company who chased them up and rearranged delivery. The Original Bed Company were excellent can’t fault them sorted the problem after one phone call. Can’t wait to put the bed together.”

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Posted 6 years ago

“Excellent qulality and very reasonably priced (much better than the High St options at twice the price)”

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Posted 6 years ago

“Fantastic bed and brilliant customer service from the Corby store. Needed the bed urgently, phoned and got next day delivery. Thank you so much Karen”

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Posted 6 years ago

“This is the second Original Bedstead Company bed I have bought. I’m so happy with mine that I bought the Edwardian in King size for the spare room. I put it up easily by myself, got the Juno Original to go with it, which is lovely and comfortable, although I have the Juno One on my bed, which is the best mattress I have ever slept on, and worth every penny. Delivery within a 2 hour slot. Delighted and definitely recommend.”

Helpful Report

Posted 6 years ago

“A beautiful bedframe, finished to a high standard and made in the UK! This was ordered from stock and delivered within the week. Easy to assemble (needs two sets of hands) with tools supplied and a choice of two frames heights. Really sturdy without having center supports. Very happy with the purchase.”

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Posted 6 years ago

“Great value &quality. If only White was standard colour. Please stop the polystyrene and plastic foam packaging. Brown paper and cardboard is great.”

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Posted 6 years ago

“I adore my beautiful Ballina bed. It is extremely well made with a superb finish, silent as promised and wonderfully comfortable. Delivery was no problem as ArrowXL have route tracking so you can see then they are due to arrive. I would thoroughly recommend this company.”

The Original Bed Company 5 star review on 14th December 2018

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Posted 6 years ago

“excellent product, service and great value for money, used them 3 times now and would not buy a bed from anywhere else. They go the extra mile to help you.”

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Posted 6 years ago

“Service has been superb! Ordered beds and mattresses online. I followed up my order by phone. Staff fantastic. Products great. Deliveries on time. I would have liked the boxes wiped down, thick covering of dust, before bringing into my house but it's a small complaint!”

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Posted 6 years ago

“I love my new Olivia bed and Juno One mattress, which is so thick I could do with a ladder to get into bed. The bed was relatively easy to put together and the packaging was so good that it took me more than an hour to release the parts of the bed from their cocoon. One screw was missing but was sent off post haste and arrived the next day. The drawers were a bit fiddly to fit but run very well and make excellent discrete storage. There were big problems with the delivery company but the OBC did its best to sort things out. All in all I was very happy with this transaction and would recommend the Original Bed Company very highly.”

The Original Bed Company 5 star review on 13th December 2018

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Posted 6 years ago

“Starting on a good note...I love my new bed! Bad news is....I ordered the bed on a Friday expecting a 3 to 5 day delivery date. The soonest date available with their courier was 11 days later. I was told it would be delivered between 10am to 12pm....they didn't arrive until 4pm. No call telling me they would be late. Thank goodness my bed looked so nice in my room....took away the stress of the crazy delivery system they have!!!”

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Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,445 reviews