The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,436 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 12th August 2025

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great communication with the company, prompt replies to queries and really helpful. very happy with the bed and mattress we ordered!”

Helpful Report

Posted 2 years ago

“The bed itself is beautiful and delivery was fantastic but I am disappointed that nobody responded to my email as bed is very creaky!”

Helpful Report

Posted 2 years ago

“Fantastic quality bedframe at an amazing price. I am really happy with my purchase.”

Helpful Report

Posted 2 years ago

“This is a good company to deal with and the customer service is excellent. Unfortunately, the workmanship of the mattress I received on the 100 nights trial was somewhat less than top quality and it was for that reason that I sadly decided to return the item.”

Helpful Report

Posted 2 years ago

“Very sturdy! We're really pleased with the quality of our king sized bed frame and we chose the lower price option which I was told is as sturdy as the more expensive one's. Delivery was hassle free and everything arrived in vgc, I'd highly recommend this company 🤩”

Helpful Report

Posted 2 years ago

“I have 4 of these beds in different models. They are really good quality, look great and go well with any decor. They are also a good size without taking up too much space. Very good customer service and generally very helpful. Would recommend.”

Helpful Report

Posted 2 years ago

“We are really delighted with our new bed. It was in stock so arrived within a few days of ordering. The delivery team were great, arriving on time and the bed was beautifully packaged for transport. Two of us put it together in about an hour - everything fitted and all parts were present. Now up, it is lovely and solid and taking pride of place in our guest room. A great experience from start to finish and we will soon be ordering another!!”

The Original Bed Company 5 star review on 24th March 2023

Helpful Report

Posted 2 years ago

“Everything from delivery to erecting the bed. Pleased with the workman ship.”

Helpful Report

Posted 2 years ago

“The two deliverey were out standing very polite and helpful,arrived before time.”

Helpful Report

Posted 2 years ago

“excellent customer service at the factory. good selection of colours / fabrics and were able to find an alternative to one which was out of stock. the bed was delivered on time and was easy to assemble, very well built and great to use. Many thanks”

Helpful Report

Posted 2 years ago

“An excellent product/ swift delivery and a great range”

Helpful Report

Posted 2 years ago

“Beautiful bed, very happy. We needed a bed that had a decent space underneath as we’re living in one room at the moment. The Hamilton KS is perfect. Looking forward to seeing it in its final resting place in August.”

Helpful Report

Posted 2 years ago

“Really pleased with the bed which is excellent quality and amazing value for money.”

Helpful Report

Posted 2 years ago

“I have bought 6 beds in total from OBC - they are all superbly made, efficiently delivered and installed. The mattresses are second to none and outdo much more expensive ones. Two of my friends have bought from OBC as a result of sleeping in my beds! Absolutely outstanding quality and excellent customer service. I cannot recommend them more highly!”

Helpful Report

Posted 2 years ago

“Great quality! Took a chance on the mattress and was not disappointed, it’s great! Extremely pleased. So glad I went for it. One happy son.”

Helpful Report

Posted 2 years ago

“I have purchased six beds over the years, including mattresses from The Original Bed Company. I wouldn’t consider using anyone else. Outstanding quality beds and mattresses, and outstanding customer service. Great company!”

The Original Bed Company 5 star review on 21st March 2023

Helpful Report

Posted 2 years ago

“Very pleased with my new bed, it was recommended to me by my niece. Really comfortable and fits in with any decor. It does need at least 2 people to assemble as being iron very heavy. A good investment as will last for years.”

Helpful Report

Posted 2 years ago

“Really impressed with the quality of our iron bed frame. The delivery guys were extremely helpful and friendly too. And it was a bonus to have our old bed frame and mattress taken away by them as well. Would very much recommend.”

Helpful Report

Posted 2 years ago

“Extremely impressed. End to end experience was faultless. Quality of parts and packaging is well above anything else I’ve come across. Took two of us 2 hours to construct and some of the alignments were tricky as they were towards edge of tolerances. But sorted it without too much trouble. Would highly recommend and will be back for next bed. Superbly comfortable.”

Helpful Report

Posted 2 years ago

“Great bed. Very pleased with it. Very good quality.”

Helpful Report

Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,436 reviews