The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,439 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were true to their word item delivered as per the website 8-10 weeks. Instructions were clear just a few basic points missed that would of helped. well packed so no damage could happen to bed frame. solid frame with no movement once bed was put together. excellent item would recommend..... very pleased thank you”

Helpful Report

Posted 4 years ago

“This is our forth purchase of your excellent beds, unfortunately you have change how the battens connect to the frame doing away with the plastic connectors. Our bed now squeaks with the slightest movement, it’s a nightmare and will have to go!”

Helpful Report

Posted 4 years ago

Dear Clifford, Many thanks for your review. Please kindly try to loosen and retighten the bolts fully from the four legs / the joints and the underneath crossbar in order to fix the squeaky issue. However, we will contact you directly in order to resolve the issue as soon as possible. Best regards, The Original Bed Company

Posted 4 years ago

“If you are looking for this type of bed, look no further. Excellent workmanship, quality and style. I've used my own mattress with Solomon double bed base and fits perfectly. A little fiddly to put together, definitely a two person job but well worth the effort. Delivery slightly late due to shipping/Covid delays ( only two weeks) but company kept me well informed of each stage. Delivery company very helpful and arrived two hours earlier than predicted. After using for a month even more pleased with this bed. So glad I chose OBC. First class company, first class bed, would highly recommend.”

Helpful Report

Posted 4 years ago

Dear Luke, Thank you for taking the time to write the review. We’re really sorry to hear your disappointment. Please note that our order confirmation email contains all the necessary information including the lead time. Unfortunately, we have been experiencing some unprecedented difficulties and delays since the beginning of the pandemic restrictions. However, we have been trying our best to service all our customers in a timely manner. Once again, please accept our sincere apologies for any inconvenience caused, and also please kindly note that we are always here to assist all our customers in anyway possible. Best Regards, The Original Bed Company

Posted 4 years ago

“Despite a small delay in the bed being delivered I was kept up to date on expected arrival date. The bed arrived well packaged and was easy to assemble. Its sturdy, looks great and after a month of use has not developed any annoying squeaks or rattles. It feels very well made and I would recommend to anyone else thinking of buying this brand.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish with my new bed and mattress delivered in just a few days. The small double is really sturdy and looks amazing in my cottage, and everything was supplied to put it together easily, with clear instructions and even a small spanner which was a thoughtful touch. I assembled the bed myself and the frame is really substantial, feels like it will last forever and is so comfortable.”

Helpful Report

Posted 4 years ago

“I have now used this company twice, the beds are great and the service it superb I can highly recommend them. The man who delivered the bed put it together and removed the old bed, he was so helpful.”

Helpful Report

Posted 4 years ago

“Our bed arrived on time with excellent communication and easy delivery. Very easy to assemble and fantastic quality. It looks amazing and has a great weight shouting quality and great workmanship. Highly recommend this company for design, quality and finish.”

Helpful Report

Posted 4 years ago

“Great customer service from start to finish. The bed is well made and super easy to build.”

Helpful Report

Posted 4 years ago

“We love our new bed, it’s the king size Edwardian in glossy ivory. Well made and very smart looking. I particularly like that there’s a choice of two heights as I prefer sleeping in a higher bed. It’s lovely. There was excellent and prompt communication with the company and the bed was well packaged to protect the parts.”

Helpful Report

Posted 4 years ago

“Well packaged, bed/paint work in immaculate condition. Quality is excellent and price very good. Delivery was slightly longer than the 2 weeks quoted otherwise would of given 5 stars.”

Helpful Report

Posted 4 years ago

“The bed frame is well made, from good quality materials. Two things could be improved. The extension legs on the headend make the bed look less well made, would look better if the headend came in one piece. The bolts that are visible when the frame is together could be coloured the same as the frame so they are less noticeable.”

Helpful Report

Posted 4 years ago

“Bed arrived on time, packaged very well, and assembled easily using great simple instructions. The bed itself is superbly made, we are very impressed by the quality of parts and manufacture, and the finish on the bed is nothing short of superb! We also ordered a mattress which is also excellent, comfortable and very well made. Thank you The Original Bed Co.!”

Helpful Report

Posted 4 years ago

“We have slept on this bed for a week and just love it! It has a stunning presence about it, it is so sturdy and safe feeling (our last two beds broke within 6 months hence now buying a metal bed like this), it makes every thing around it/on it look beautiful and great base for my mattress. The website was really easy to use and delivery as expected and communicated well. Really pleased and excited to have such a lovely bed finally! Merry Christmas :)”

Helpful Report

Posted 4 years ago

“Very carefully packed, accurate delivery time, clearly a quality product - what's not to like?”

The Original Bed Company 5 star review on 16th December 2020

Helpful Report

Posted 4 years ago

“The bed is exactly how it is on the website .. lots of choice, quality is very good. The bed is sturdy and looks great. Mattress is excellent quality too. Although feels like an expensive item overall I actually feel it is great value as quality is great ... it isn’t a bed l will be replacing for a very long while. I would have one in all my rooms if I could as it is makes a statement. Takes 12 weeks to get your bed but definitely worth the wait I would recommend the company.”

Helpful Report

Posted 4 years ago

“Super happy with our new Hamilton chrome super king bed and Juno silk mattress. The bed fame is very sturdy and looks fabulous in our room and the mattress is extremely comfortable and firm. Plenty of room for us and our 2 dogs!.”

Helpful Report

Posted 4 years ago

“Prompt professional service from gentleman in London store, taking order and processing from home during lockdown. This is our second bed. Excellent professional delivery service . Beds are such fabulous value; well made, easy to put up, sturdy and fit any interior scheme. I would buy from The Original Bed Company every time!”

Helpful Report

Posted 4 years ago

Dear Sally, We would like to thank you for this great 5-star review! We are thrilled that you enjoyed the experience and our quality products - the bed and mattress! Best regards, The Original Bed Company

Posted 4 years ago

“We already have king-size Edwardian bedstead and ordered a double Ashley for our spare room. Very pleased with our purchase.”

Helpful Report

Posted 4 years ago

“I wouldn't hesitate to recommend The Original Bed Company. I was unsure about buying a bed online, however, my daughter liked the designs. Although we had to wait 8 weeks for delivery, the quality of the bed is excellent. Arrived on time, as arranged and packaged very securely to prevent any damage.”

Helpful Report

Posted 4 years ago

“Excellent service Fantastic bed”

Helpful Report

Posted 4 years ago

Dear Carole, We are so grateful for your 5-star review and amazing to hear that you really like our products - the bed & mattress and service! Best regards, The Original Bed Company

Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,439 reviews