The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, always well packaged and consistent quality. Have used the birch and oak, both burn well. Use same chopped for kindling. Online order. Note no option for this in following questions.”

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Posted 3 years ago

“Logs are perfect .The delivery company didn't contact me to arrange delivery date or time instead emailed me half an hour before they arrived, I was out but fortunately arrived home in time.”

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Posted 3 years ago

“Excellent service for wood pellets, will definitely order again 5 *”

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Posted 3 years ago

“Just received a large pallet of oak and it’s all put away now ready for next winter and am very happy with it. The pallet when chopped up provides the kindling!”

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Posted 3 years ago

“First time I have used,sorted out delivery details ,and carrier was very pleasant”

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Posted 3 years ago

“Good service, wood as described, delivered on time as planned, Driver very pleasant and helpful, did his very best off loading In a limited space with hi-ab crane lorry, will use again.”

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Posted 3 years ago

“As always the quality of logs is superior and quick delivery.”

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Posted 3 years ago

“Have ordered from The Luxury Wood Company several times, and have always found them helpful, friendly, and efficient. This order was no exception. The quality of the product is always superb - and, since we live in the North of Scotland and have to pay a hefty haulage fee, you can take it from me this review is accurate! We're always kept informed of progress with our order, and, when there has been a problem with the carrier, The Luxury Wood Company has dealt with it extremely promptly. They're brilliant, utterly trustworthy, and thoroughly reliable. What more can I say?”

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Posted 3 years ago

“I have used the Luxury Wood company ever since I had a log burner put in my home in 2018. Excellent value and a great service imo”

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Posted 3 years ago

“Wood well packed with only small gaps. This is my second purchase and I will buy again.”

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Posted 3 years ago

“Great logs and super delivery driver.”

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Posted 3 years ago

“Really please with my delivery of kiln dried beach”

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Posted 3 years ago

“Great wood, fabulous delivery service.”

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Posted 3 years ago

Thank you, Richard, for the kind words.

Posted 3 years ago

“This really is the most reliably great fire wood we have every bought. I’m about the 4-5 year of buying in from you and have never been disappointed yet. Thank you to Customer Services for your help the one time I needed you. One call and all sorted so brilliant 🤩”

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Posted 3 years ago

“Top quality dry logs quick delivery,good driver, use this firm, regularly, had no problems.”

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Posted 3 years ago

“Fantastic wood delivered again. I ordered Hornbeam instead of Ash and it’s burns brilliantly. Good price, good communication and quick delivery thanks”

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Posted 3 years ago

“I've just received delivery of my second order of oak sleepers from The Luxury Wood Company and I am very pleased with the overall quality and value for money of my purchase. Why buy pressure treated softwood with a life span of about twenty years when for less money it is possible to purchase oak which will last for decades. Beware though, it is heavy! A couple of coats of Barrettine All In One Decking Oil and the jobs a good 'un as they say. I would recommend The Luxury Wood Company without hesitation.”

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Posted 3 years ago

“Good dry oak delivered on time, it burns well and provides maximum heat.”

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Posted 3 years ago

“Always excellent!”

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Posted 3 years ago

“Excellent service as usual”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews