The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good quality wood in suitable lengths, after a number pf years of service I am very happy to recommend”

Helpful Report

Posted 3 years ago

“Quick delivery and a good price”

Helpful Report

Posted 3 years ago

“The 12 x 2.4 oak sleepers arrived as promised and the driver went above and beyond because we had the chance to discuss the best place to off-load them. With hindsight I should have had them crosscut because they weighed a ton and the two of us struggle to get them round to the rear of the house. But worth it because they look fantastic.”

The Luxury Wood Company 5 star review on 1st June 2022

Helpful Report

Posted 3 years ago

“Wouldn’t use any other provider. Really happy with quality and delivery.”

Helpful Report

Posted 3 years ago

“I have had wood from The Luxury Wood company for years .I have always found it to be the best wood you can buy. Thought Id try some one else last year The Wost thing i could have done .The wood was alful So never will i try some one else again.This wood is lovely and dry burns well,No smoke, A GREAT COMPANY .Great wood”

Helpful Report

Posted 3 years ago

“The kiln dried Ash wood I have bought over the years has always been first class; excellent heat output and clean burning. Delivery always as promised. Not cheap, but good kiln dried wood isn't. I'm hoping prices remain reasonable...”

The Luxury Wood Company 5 star review on 28th May 2022

Helpful Report

Posted 3 years ago

“Excellent service and communication. The product is as described and was delivered quickly. The driver called me about the delivery details so I could make sure I will be at home. Definitely recommend.”

Helpful Report

Posted 3 years ago

“Great oak posts and good prices also quick delivery”

Helpful Report

Posted 3 years ago

“My latest order from these guys was brilliant, the heat logs were very wrapped well (important if it rains as you get them undercover) and the hornbeam logs were nice and uniform. Lastly, the delivery driver from Pallex was top-notch, he worked so hard to get the very heavy pallets onto my drive.”

Helpful Report

Posted 3 years ago

“We would just like to express how pleased we are with the Oak Boards The Luxury Wood Company provided. The quality is superb. Also, your customer service from start to finish was outstanding. every person was so helpful, friendly and knowledgeable. Great experience.”

Helpful Report

Posted 3 years ago

“Very easy to order, good communication of order progress, oak timber supplied is good quality for the price.”

Helpful Report

Posted 3 years ago

“Will be definitely using again”

Helpful Report

Posted 3 years ago

“Excellent service would recommend”

Helpful Report

Posted 3 years ago

“We have ordered wood from you for several years now and are happy with the service received and the quality of the wood”

Helpful Report

Posted 3 years ago

“I ordered 60 oak sleepers from the Luxury Wood Company over the phone, the lady I dealt with was polite and helpful, the delivery was quick, the delivery driver had a bit of a task getting up our drive but managed to do it, he was also a nice man and dropped them exactly where I wanted them, all in all a pleasant transaction and would recommend this company to anyone.”

Helpful Report

Posted 3 years ago

“Good service from The Luxury Wood Company and the carriers. Excellent drivers !”

Helpful Report

Posted 3 years ago

“Excellent company. Very reliable and excellent quality. Always punctual and attentive.”

Helpful Report

Posted 3 years ago

“Lovely big oak beams. Just what we needed for the garden, at a price we can justify. Not like some timber prices at the moment. They will take some shifting and working, but I'll get there evenyually.”

Helpful Report

Posted 3 years ago

“Wood was delivered promptly as described. The driver was very polite. No issues or problems.”

Helpful Report

Posted 3 years ago

“Have used this company several times now and always pleased, this time we had to dash to visit mother-in-law after a fall and a quick email they delayed our delivery for us to when we returned. Thank you”

Helpful Report

Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews