The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wood as always excellent delivery. I always buy my wood from the Luxury Wood Company.”

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Posted 3 years ago

“As the name suggests the fence posts I ordered were all of that,and communication and delivery time was superb in fact almost to the minute.”

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Posted 3 years ago

“The large crates are great value. Highly recommended.”

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Posted 3 years ago

“Good quality wood for log burner, well packed in the crate. Delivery driver wheeled it straight into the garage for storage, great purchase and delivery all round.”

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Posted 3 years ago

“Easy to order”

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Posted 3 years ago

“Speedy delivery, burns perfectly!”

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Posted 3 years ago

“Easy to order logs and a really helpful delivery driver ensures our complete satisfaction thanks to all concerned”

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Posted 3 years ago

“Efficient & friendly service”

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Posted 3 years ago

“Very happy with my purchase and a very quick delivery, actually it was 1 day earlier than stated. Just as well I hadn't left for work.”

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Posted 3 years ago

“Very quick delivery and the driver was very helpful, the logs burn clean and hot I will certainly buy again”

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Posted 3 years ago

“Perfect service ten out of ten”

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Posted 3 years ago

“As always great product ,I have been buy these for the last 4 years & fantastic delivery service.”

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Posted 3 years ago

“Always the best”

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Posted 3 years ago

“We have had 2 lots of wood delivered from Luxury Wood Company and are very satisfied with the wood and the delivery of it. Both the lady taking the order and the young man who has delivered the wood has been very polite and helpful.”

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Posted 3 years ago

“Apart from being a day late which in these times is excusable the staff kept in touch and the driver/delivery knows his job PS. the oak sleepers are excellent can’t wait to install, will definitely use again”

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Posted 3 years ago

“Good pellets, good packaging 99.9 %, good driver willing company”

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Posted 3 years ago

“Great service from ordering to delivery. Warehouse contacted me with a delivery date and the driver placed the crate of logs exactly where I wanted them. Logs burn great with plenty of heat and slow burn (hornbeam). 5 star service from ordering to delivery. Thank you.”

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Posted 3 years ago

“Web site was easy to use. Communications about delivery was great. The delivery man was polite and friendly. The wood quality is excellent. We would definitely recommend the company to others and we will order from them again.”

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Posted 3 years ago

“Great products always easy to handle, burn well and good service as well!”

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Posted 3 years ago

“Order, delivery and quality just great.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews