The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was swift and convenient and well communicated. The logs are of great quality and extremely well packed. Overall the service and quality are excellent.”

Helpful Report

Posted 3 years ago

“Efficient, helpful and the goods arrived when promised. Pretty good service all round. Will continue to use Luxury Wood.”

Helpful Report

Posted 3 years ago

“Perfect for raised beds in the gardenq”

Helpful Report

Posted 3 years ago

“Been buying from Luxury wood for many years and have found them very good to deal with if there is an issue they sort it. This last delivery of logs is the most balanced delivery so far, few small pieces and the rest medium and large absolutely ideal”

Helpful Report

Posted 3 years ago

“good service good price”

Helpful Report

Posted 3 years ago

“Can I just say "Thankyou" for the excellent service provided by yourselves regarding the supply and delivery of my logs. I have used other suppliers in the past and have had some terrible, damaged products, delivery and service. Not so you guys. Very well packaged logs received in perfect condition and delivered by an efficient and courteous courier. (Hall Brothers Pembrokeshire) Very pleased. Thankyou again. Kind Regards Chris Searle”

Helpful Report

Posted 3 years ago

“Excellent product, delivery price high but on balance the total cost for similar product locally was higher. Courier service courteous on time and very helpfull dropping wood as close to our house as was practical.”

Helpful Report

Posted 3 years ago

“Excellent service, delivered on time and good quality materials”

Helpful Report

Posted 3 years ago

“Wood arrived on time in good condition. E mails were answered promptly and received a phone call well in advance of delivery and again on the morning of delivery confirming delivery time. Good service and good price.”

Helpful Report

Posted 3 years ago

“Order complete and delivered on time . The logs are lovely”

Helpful Report

Posted 3 years ago

“Great service yet again from ordering to delivery, driver very helpful on where logs were going and nothing was a problem to him, can’t thank him enough, even remembered me from last year.”

Helpful Report

Posted 3 years ago

“Good quality oak at a reasonable price and the delivery cost wasn’t OTT either.”

Helpful Report

Posted 3 years ago

“Prompt delivery and efficient service. Friendly helpful delivery man. The sleepers are heavy and of good quality.”

Helpful Report

Posted 3 years ago

“Great quality kiln dried logs very tightly packaged”

Helpful Report

Posted 3 years ago

“Logs burn really well, the service is fast and efficient, to me they can’t be faulted”

Helpful Report

Posted 3 years ago

“well packed in the crate, great sizes and the oak burns amazingly well. delivery was really good, brought onto the drive for easy unpacking. driver was lovely.”

Helpful Report

Posted 3 years ago

“Very good delivery and brought right down path which helped a lot exelent”

Helpful Report

Posted 3 years ago

“Logs delivered very quick, driver moved pallet to the agreed location and was very helpful, good quality dry logs.”

Helpful Report

Posted 3 years ago

“Always very polite and helpful when dealing over the phone. Product is always good quality and delivery service is good at communicating delivery slots.”

Helpful Report

Posted 3 years ago

“have been purchasing now from "luxury wood company" for many years and will do so again and again and again.......... while the quality remains at this high standard.”

Helpful Report

Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews