The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super dry logs and the right size”

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Posted 3 years ago

“A really good company to deal with. Their web page is easy to follow and ordering is so easy. Prices are very competitive, and delivery is excellent.”

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Posted 3 years ago

“Excellent quality logs, good delivery service and easy to navigate and use Web site, totally satisfied”

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Posted 3 years ago

“As allways great quality wood, no "rubbish" thrown in to bulk it up, just good quality wood. I would also add that Luxury wood have contracted a really good palet delivery company. They have been very reactive to my requests and the drivers are superb in making sure the delivery is where it is needed and not just dumped at the roadside as I know some other deliver companies do.”

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Posted 3 years ago

“Excellent people to deal with ,great product and fast delivery A+.”

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Posted 3 years ago

“Once again another delivery of kiln dried logs from the Luxury Wood Co! Logs that are just the right size that don’t need reducing in size, Logs that burn well and fill the room with lots of heat! From picking up the phone to order, to a reliable delivery and a warm house, you can’t beat the Luxury Wood Company!”

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Posted 3 years ago

“Good quality, delivered on time”

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Posted 3 years ago

“Very good. Prompt delivery. Thank you”

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Posted 3 years ago

“Great service, good communications and a 100% sucessful delivery - you cannot go wrong.”

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Posted 3 years ago

“Good quality products and service, prices have increased significantly in recent months. Delivery is always good and is included in the offer price”

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Posted 3 years ago

“I am a long-standing customer of Luxury Wood and have always been very satisfied with the goods and service I have received. The ash logs burn beautifully and are a perfect size for my log burner. Delivery is always on time and the log crate is delivered via hand forklift directly intlo my garage for storage. No restacking of logs required, just use direct from the crate and the crate makes perfect kindling for the next batch.”

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Posted 3 years ago

“From start to finish this was a superb experience. Ordering was easy and the wood was well priced, delivery was so good, we were kept updated throughout the process and the driver was super helpful. The hornbeam wood is of lovely quality and burns so well. Giving off so much more heat than the wood we purchased locally, to get us started when the stove was fitted a few weeks ago. Could not recommend highly enough. Will definately recommend and use again.”

The Luxury Wood Company 5 star review on 16th February 2022

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Posted 3 years ago

“There Logs are the best,great heat fron the logs , burn no spitting ,delivery on time ,Well pleased”

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Posted 3 years ago

“Ordered BIRCH CRATE KILN DRIED LOGS 20 Oct 2021, received 29 Oct. Delivery driver kindly moved it on his pallet truck round to the back of the house. Wood was on a large pallet, well wrapped in plastic sheeting, like strong cling film. The wood is good quality, clean, and free from bits and insects. It's all in lengths around 10 inches so ideal for my stove. Burns nicely. Would certainly buy from this supplier again.”

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Posted 3 years ago

“Very good company to deal with first class delivery will bye from them again.From Tony”

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Posted 3 years ago

“Wood great, delivery problematic due to shingle drive. Driver very unhelpful so my son had push stack into better position. Please more warning so pebbles can be swept aside, and please a different driver.”

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Posted 3 years ago

“Very good products with a great delivery”

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Posted 3 years ago

“Excellent fire wood. Great service.”

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Posted 3 years ago

“Usually buy my logs from LWC. Their logs are always good, nice and dry and burn well so many thanks guys 😀”

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Posted 3 years ago

“No problems encountered, good delivery both to myself and my sister.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews