The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, excellent service from initial order to delivery. Brilliant product, I order a giant crate of logs and have tried a variety of types, they are all wonderful, seems a shame to burn the sweet smelling larch that I ordered this year. The delivery company compliments the product. Always polite ,flexible, friendly and helpful. Keep it up folks!”

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Posted 3 years ago

“Great communication from start to finish Good product, Would defiantly use them again.”

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Posted 3 years ago

“The logs are great and the pallet arrived quickly to the local delivery hub, but there the pallet got delayed for a while. Now received by me thanks.”

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Posted 3 years ago

“Excellent service received over past 5years plus. Good product and service. Just wish courier service could be improved as long delay and feel should be free delivery.”

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Posted 3 years ago

“Good quality dry wood (oak) cut to desired size for burner, fair price and quick delivery by helpful chap. No wastage. Also well packed in convenient sized bags for easy storage. recommended”

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Posted 3 years ago

“The wood is expensive but good quality The driver informed us when our delivery was on the way , which was very useful”

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Posted 3 years ago

“Great service, fast, delivered on time by a very helpful courier. Logs are well up to their usual excellent standard”

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Posted 3 years ago

“Excellent quick service, logs perfect fir my new log burning stove. Will be ordering some more”

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Posted 3 years ago

“As always good quality logs delivered on time, on pallet which can be used for kindling or depending on your diy skills repurpose for planters or other garden items. Not actually burnt logs at present but never had a problem in 6+ years.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“This is the third time I have purchased a large crate of kiln dried wood and product and service are 5 star”

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Posted 3 years ago

“Excellent delivery, competitively priced, courteous delivery driver.”

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Posted 3 years ago

“Always a good service. The pallets are well wrapped so can be left out in the rain for a couple of days without a problem. Competitive prices and the pallet breaks down easily for kindling. Perfect.”

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Posted 3 years ago

“Oak came well seasoned and now staking it up for winter. Thanks to Luxury Wood. John”

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Posted 3 years ago

“Great service as always - excellent communications and delivery. Kiln dried Oak logs are amazing - good variety of sizes and surprising just how many logs you get in a full crate. Well priced compared to other companies.”

The Luxury Wood Company 5 star review on 20th September 2021

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Posted 3 years ago

“Excellent wood, delivery, and prices as always.”

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Posted 3 years ago

“Excellent quality mixed sizes though regular lengths. Second jumbo pallet from this company.”

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Posted 3 years ago

“I have used these guys for pallets of Kiln Dried Ash for years. Never been let down. Having moved to a small holding I have had two consignments of oak boards. All been great. Driver Lukas who was here a couple of weeks back was brilliant.”

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Posted 3 years ago

“Excellent customer service and excellent delivery service.”

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Posted 3 years ago

“easy to use web site and wood arrived within a week of ordering”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews